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RB

Vista - Webcam with error 39... no solution... help!!

Reply
 
08-16-2008   #1
Jiegen


 
 

Webcam with error 39... no solution... help!!

Hi all i am desperade, this time i am afraid i will have to format my laptop
with Viista 32 genuine.
A week ago i awake my laptop from standby mode, and as usual my mouse
logitech mx 510 worked too slow, so i disconnected it to reconnect, usually
this fixes problem. However, this time i reconnected mouse and it did not
work at all (bottom red LED off) so i rebooted machine and... then mouse was
ok BUT... webcam(s) did work no more!! all with a nice (!) yellow and error
code 39 driver missing or corrupted. I am referring to 3 different devices: a
Microsoft vx1000, a microsoft vx6000 and also the laptop internal webcam. I
have tried EVERYTHING, i have reinstalled all possible drivers, also in
rescue mode, i even disinstalled and reinstalled all usb controllers and
hubs, i have followed the KB articles referring to upper aln lowerfilters,
there is no filter in the webcam class. Even the virtual webcam driver of the
MANYCAM appllication is not working. the only working thing is the webcam for
XBOX 360 that uses a generic vista driver (usbvideo.sys)
Usb is working good, the usb flash drives work correctly.
WHAT CAN I DO?? PLEASE SUGGEST SOMETHING
Thanks all

My System SpecsSystem Spec
08-17-2008   #2
Spirit


 
 

Re: Webcam with error 39... no solution... help!!

Control Panel - Scanners and Cameras...... add in there.

"Jiegen" <Jiegen@xxxxxx> wrote in message news:1579C6C8-2B96-4925-9736-215363666876@xxxxxx
Quote:

> Hi all i am desperade, this time i am afraid i will have to format my laptop
> with Viista 32 genuine.
> A week ago i awake my laptop from standby mode, and as usual my mouse
> logitech mx 510 worked too slow, so i disconnected it to reconnect, usually
> this fixes problem. However, this time i reconnected mouse and it did not
> work at all (bottom red LED off) so i rebooted machine and... then mouse was
> ok BUT... webcam(s) did work no more!! all with a nice (!) yellow and error
> code 39 driver missing or corrupted. I am referring to 3 different devices: a
> Microsoft vx1000, a microsoft vx6000 and also the laptop internal webcam. I
> have tried EVERYTHING, i have reinstalled all possible drivers, also in
> rescue mode, i even disinstalled and reinstalled all usb controllers and
> hubs, i have followed the KB articles referring to upper aln lowerfilters,
> there is no filter in the webcam class. Even the virtual webcam driver of the
> MANYCAM appllication is not working. the only working thing is the webcam for
> XBOX 360 that uses a generic vista driver (usbvideo.sys)
> Usb is working good, the usb flash drives work correctly.
> WHAT CAN I DO?? PLEASE SUGGEST SOMETHING
> Thanks all
My System SpecsSystem Spec
08-17-2008   #3


Win XP Pro / Win Vista Ultimate
 
 

Re: Webcam with error 39... no solution... help!!

run a system restore, pick a date when it was working fine.
My System SpecsSystem Spec
08-17-2008   #4
Jiegen


 
 

Re: Webcam with error 39... no solution... help!!



"Spirit" wrote:
Quote:

> Control Panel - Scanners and Cameras...... add in there.
Sorry, what do you mean?
My System SpecsSystem Spec
08-17-2008   #5
Jiegen


 
 

Re: Webcam with error 39... no solution... help!!

Unfortunately i disabled system restore because it slowed down my system a
lot after any program installation...

"motarola2" wrote:
Quote:

>
> run a system restore, pick a date when it was working fine.
>
>
> --
> motarola2
>
My System SpecsSystem Spec
08-17-2008   #6
Rob


 
 

Re: Webcam with error 39... no solution... help!!

waking stuff up from standby is known to sometimes not wake USB devices correctly.

Also, how many mofo webcams have u got plugged into that? u have mentioned 3 webcams, and i
assume u have one?

either case, remove ALL webcam drivers

reset your machine

install ONE webcam driver that corresponds to what you have from the manufacturer website

maybe need to reset depending

"Jiegen" <Jiegen@xxxxxx> wrote in message
news:1579C6C8-2B96-4925-9736-215363666876@xxxxxx
Quote:

> Hi all i am desperade, this time i am afraid i will have to format my laptop
> with Viista 32 genuine.
> A week ago i awake my laptop from standby mode, and as usual my mouse
> logitech mx 510 worked too slow, so i disconnected it to reconnect, usually
> this fixes problem. However, this time i reconnected mouse and it did not
> work at all (bottom red LED off) so i rebooted machine and... then mouse was
> ok BUT... webcam(s) did work no more!! all with a nice (!) yellow and error
> code 39 driver missing or corrupted. I am referring to 3 different devices: a
> Microsoft vx1000, a microsoft vx6000 and also the laptop internal webcam. I
> have tried EVERYTHING, i have reinstalled all possible drivers, also in
> rescue mode, i even disinstalled and reinstalled all usb controllers and
> hubs, i have followed the KB articles referring to upper aln lowerfilters,
> there is no filter in the webcam class. Even the virtual webcam driver of the
> MANYCAM appllication is not working. the only working thing is the webcam for
> XBOX 360 that uses a generic vista driver (usbvideo.sys)
> Usb is working good, the usb flash drives work correctly.
> WHAT CAN I DO?? PLEASE SUGGEST SOMETHING
> Thanks all


--
Q9450 OC'd 3.8GHz
4x 2GB 1066Mhz RAM 1:1
9800GX2 1GB OC'd 680core/1060mem
1TB SpinPoint HDD
350GB secondary HDD
2x 22" HP w2207h
TrackIR
G15 keyboard
Logitech G9 Laser Mouse
MS ForceFeedBack 2 Joystick

My System SpecsSystem Spec
08-17-2008   #7
Jiegen


 
 

Re: Webcam with error 39... no solution... help!!

Yes, i have many webcams, and before this problem i can ensure you, i could
use them all together if i wanted. But usually i have at most 2 webcams
plugged, the laptop internal one and the vx1000: because i don't like the
internal one, I use the Lifecam vx1000. Unfortunately i cannot unplug the
internal one (obviously)

I have already tried to uninstall all, and even uninstall all usb drivers...
nothing changed.

funny thing: the internal webcam seems to work with the same vista driver of
the Xbox360 webcam. But image is upside down! But the strange thing is that,
with that driver it works, with the original asus driver i get the error 39
instead...
My System SpecsSystem Spec
08-17-2008   #8
Jiegen


 
 

Re: Webcam with error 39... no solution... help!!

well, after ANY software installation when the restore was on, i had Hard
disk working for something like 5-10 minutes, during wich system was
slower... I know that this is not a big problem, i made a bad choice. However
many ppl say that error 39 is not fixed by restore.
My System SpecsSystem Spec
08-17-2008   #9
Jiegen


 
 

Re: Webcam with error 39... no solution... help!!

OK, now i got your suggestion, but unfortunately, when i try to add, i select
"driver disk" then i choose the right .inf file, and then nothing appears in
the list of devices to add...this is a real curse...

"Spirit" wrote:
Quote:

> Control Panel - Scanners and Cameras...... add in there.
>
> "Jiegen" <Jiegen@xxxxxx> wrote in message news:1579C6C8-2B96-4925-9736-215363666876@xxxxxx
Quote:

> > Hi all i am desperade, this time i am afraid i will have to format my laptop
> > with Viista 32 genuine.
> > A week ago i awake my laptop from standby mode, and as usual my mouse
> > logitech mx 510 worked too slow, so i disconnected it to reconnect, usually
> > this fixes problem. However, this time i reconnected mouse and it did not
> > work at all (bottom red LED off) so i rebooted machine and... then mouse was
> > ok BUT... webcam(s) did work no more!! all with a nice (!) yellow and error
> > code 39 driver missing or corrupted. I am referring to 3 different devices: a
> > Microsoft vx1000, a microsoft vx6000 and also the laptop internal webcam. I
> > have tried EVERYTHING, i have reinstalled all possible drivers, also in
> > rescue mode, i even disinstalled and reinstalled all usb controllers and
> > hubs, i have followed the KB articles referring to upper aln lowerfilters,
> > there is no filter in the webcam class. Even the virtual webcam driver of the
> > MANYCAM appllication is not working. the only working thing is the webcam for
> > XBOX 360 that uses a generic vista driver (usbvideo.sys)
> > Usb is working good, the usb flash drives work correctly.
> > WHAT CAN I DO?? PLEASE SUGGEST SOMETHING
> > Thanks all
>
My System SpecsSystem Spec
08-17-2008   #10
Jiegen


 
 

Re: Webcam with error 39... no solution... help!!

Mmmh, different times here... very different. And i am sure some kind of
backup is made when i installa something (with restore ON) probably i have
problems OR a much slower machine than yours!!

"Paul Montgomery" wrote:
Quote:

> On Sun, 17 Aug 2008 06:34:07 -0700, Jiegen
> <Jiegen@xxxxxx> wrote:
>
Quote:

> >well, after ANY software installation when the restore was on, i had Hard
> >disk working for something like 5-10 minutes, during wich system was
> >slower...
>
> Installing a program doesn't initiate a system restore creation. It
> was something else on your system doing that. Manually creating a
> restore point might take 20 seconds total.
>
My System SpecsSystem Spec
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RB


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