Windows Vista Forums

Freecom external USB hard drive wont show up in Vista Explorer or

  1. #1


    Connie Guest

    Freecom external USB hard drive wont show up in Vista Explorer or

    Freecom external USB hard drive wont show up in Vista x64 Explorer or in
    Vista x64 Disk Managment at all, with latest uppdate !

    I have two external USB hard drives from Freecom. One is a
    Freecom classice external USB hard on 160GB.
    The other is a Freecom external USB hard on 400GB

    They both are decting,showing up and have worked fine in WinXP pro 32bit
    with the latest windows update and has always done so from the start I
    purchased they.

    The hard disks are detecting in device manager as Samsung "SV1604N USB
    DEVICE" and as "Samsung HD400LD USB DEVICE" and are using the same drivers
    as named: disk.sys and partmgr.sys in Vista x64 and i winxp32 on same PC.

    The two external USB hard drives also show up in device manager as two
    different "USB Mass Storage Device" 's. and are also using the same driver
    her:
    USBSTOR.sys

    To the problem:
    In Vista x64 the "Freecom external USB hard on 400GB" are starting
    up,detected and showing up with as a letter with no problem as in winXP, but
    when I try to start the "Freecom classice external USB hard on 160GB" it fist
    show up in device manager as USB MASS STORAGE DEVICE(USBSTOR.sys) before it
    shuts down and without loading(showing up) the "SV1604N USB DEVICE"(disk.sys
    and partmgr.sys) driver in device mmanager. Then first after some time it
    tryes to start up again and then the "SV1604N USB DEVICE" driver are showing
    up in device manager before the hard disk shuts down again. Now all drivers
    as mentioned seem to have loaded and saying the following under all
    (each)driver properties: "The device is workink properly".
    But the thing is that the the "Freecom classice external USB hard on 160GB"
    only shows up in device manager as drivers but not at all as any letter or
    hard drive in Vista explorer or Vista Disk Managment. And the hard drive try
    to start up before it shuts down again, again and again.

    If I go under "SV1604N USB DEVICE"(disk.sys and partmgr.sys) USB device
    properties and click on the "Policies" tab(flag) it hangs(freeze) for a while
    before I can use other tabs there. The same when I hit populate under the
    Volime tab.
    And when using the PC some other functions and programs like IE hangs
    sometimes.

    To fix the hang(freece) problem I totally shut down the harddrive and the I
    got up a message saying the following: "You need to format the disk in drive
    H: before you can use it. Do you want to format it" ?

    By testing the hard drive in WinXP x86 over and over again and on other PC's
    I know it works and that it should work in Vista so whats the problem.?

    I have unistalled the disk driver and reboted and also tried to disable
    other devices in device manger and other possibillityes but with no luck.

    One of the first thing I did was to call freecom but they just blamed on the
    hardware and drivers from others. Then I found the "Freecom support forum"
    here:
    http://forum.freecompromo.com/viewforum.php?f=1

    I there got very much suprised and stunned how many Freecom customer had the
    same or simular problems as you can see without logging in to the forum and
    there are almost no help and tottaly no working solution there.

    My latest thought on this is that it must be some Vista driver problem cause
    it has no harware problem on same machine with WinXP so I leave it up to you
    people to find a solution.
    There are also hundreds of the simular problems on internet with Vista.!!
    Please help

    Connie



      My System SpecsSystem Spec

  2.   


  3. #2


    Connie Guest

    RE: Freecom external USB hard drive wont show up in Vista Explorer or

    [SOLVED]External USB hard drive wont detect in Vista but works in WinXP FIX


    Believe me, it is VISTA permissions and NTFS that are much stricter than XP
    was. To get vista to see XP drives you have to go through all kinds of
    hassles that you won't understand, and should not need to if M$ had its act
    in gear.

    Solution
    If your hard drive makes your system hangs in Vista try it on WinXP if not
    working in vista:

    Step 1.
    With the drive attached, open a command prompt, type 'diskpart', then type
    'list volume'. This should show any drive attached to the system.
    Step 2.
    Watch if your external drive(partition) is listed as a RAW format or a NTFS
    format.
    If your external drive(partition)ts listed as a NTFS partition format then
    go(jump) to step 3.
    If your external drive(partition)ts listed as a RAW partition format then
    your hard drive partition table my be damaged physical or by virus. If not
    sure. Try this:
    Connect your hard drive to a winXP machine(PC) and try move all your files
    over to another hard drive. Then format your demaged harddrive with the
    format /q for quick in WinXP. Now test your hard drive in vista. If it works
    move hard drive to Vista OS and take a new format without the /q (quik
    format). It will take some time to format it. Now it should be fine and
    detecting in vista. END

    OBS: if your drive cant be detected in either WINXP or vista then try other
    os or the program GetDataBack for NTFS. if not succed your drive my be
    physical demaged and you may try to repair it with other recovery software.

    Step 3.
    Type:
    select volume=(volume number).
    Where your number is listed in the table.

    assign letter=(volume letter)
    Assign any letter that is not used by other hard drives or cd-rom/dvd

    or try other ways to assign an letter to your hard drive in Disk managment.

    You could also try a combination of these solutions.
    END

    "Connie" wrote:

    > Freecom external USB hard drive wont show up in Vista x64 Explorer or in
    > Vista x64 Disk Managment at all, with latest uppdate !
    >
    > I have two external USB hard drives from Freecom. One is a
    > Freecom classice external USB hard on 160GB.
    > The other is a Freecom external USB hard on 400GB
    >
    > They both are decting,showing up and have worked fine in WinXP pro 32bit
    > with the latest windows update and has always done so from the start I
    > purchased they.
    >
    > The hard disks are detecting in device manager as Samsung "SV1604N USB
    > DEVICE" and as "Samsung HD400LD USB DEVICE" and are using the same drivers
    > as named: disk.sys and partmgr.sys in Vista x64 and i winxp32 on same PC.
    >
    > The two external USB hard drives also show up in device manager as two
    > different "USB Mass Storage Device" 's. and are also using the same driver
    > her:
    > USBSTOR.sys
    >
    > To the problem:
    > In Vista x64 the "Freecom external USB hard on 400GB" are starting
    > up,detected and showing up with as a letter with no problem as in winXP, but
    > when I try to start the "Freecom classice external USB hard on 160GB" it fist
    > show up in device manager as USB MASS STORAGE DEVICE(USBSTOR.sys) before it
    > shuts down and without loading(showing up) the "SV1604N USB DEVICE"(disk.sys
    > and partmgr.sys) driver in device mmanager. Then first after some time it
    > tryes to start up again and then the "SV1604N USB DEVICE" driver are showing
    > up in device manager before the hard disk shuts down again. Now all drivers
    > as mentioned seem to have loaded and saying the following under all
    > (each)driver properties: "The device is workink properly".
    > But the thing is that the the "Freecom classice external USB hard on 160GB"
    > only shows up in device manager as drivers but not at all as any letter or
    > hard drive in Vista explorer or Vista Disk Managment. And the hard drive try
    > to start up before it shuts down again, again and again.
    >
    > If I go under "SV1604N USB DEVICE"(disk.sys and partmgr.sys) USB device
    > properties and click on the "Policies" tab(flag) it hangs(freeze) for a while
    > before I can use other tabs there. The same when I hit populate under the
    > Volime tab.
    > And when using the PC some other functions and programs like IE hangs
    > sometimes.
    >
    > To fix the hang(freece) problem I totally shut down the harddrive and the I
    > got up a message saying the following: "You need to format the disk in drive
    > H: before you can use it. Do you want to format it" ?
    >
    > By testing the hard drive in WinXP x86 over and over again and on other PC's
    > I know it works and that it should work in Vista so whats the problem.?
    >
    > I have unistalled the disk driver and reboted and also tried to disable
    > other devices in device manger and other possibillityes but with no luck.
    >
    > One of the first thing I did was to call freecom but they just blamed on the
    > hardware and drivers from others. Then I found the "Freecom support forum"
    > here:
    > http://forum.freecompromo.com/viewforum.php?f=1
    >
    > I there got very much suprised and stunned how many Freecom customer had the
    > same or simular problems as you can see without logging in to the forum and
    > there are almost no help and tottaly no working solution there.
    >
    > My latest thought on this is that it must be some Vista driver problem cause
    > it has no harware problem on same machine with WinXP so I leave it up to you
    > people to find a solution.
    > There are also hundreds of the simular problems on internet with Vista.!!
    > Please help
    >
    > Connie
    >
    >

      My System SpecsSystem Spec


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