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Vista - Re: Missing Registry Keys

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Old 10-17-2008   #1 (permalink)
David B.


 
 

Re: Missing Registry Keys

I would begin by calling HP tech support.

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"mknoa" <mknoa@xxxxxx> wrote in message
news10EC91E-ABD2-4676-86E6-F67C32D6A374@xxxxxx
Quote:

>I recently bought a new laptop with Vista. I have been trying to load the
> software for my HP printer but everytime I try I get an error message that
> says that the following registry keys do not exist so I can't load the
> software:
>
> slbcsp.dll
> sccbase.dll
> gpkcsp.dll
> enum
>
> I don't even know where to begin to fix this problem so I can use my
> printer! Anyone out there able to guide me in right direction? Thanks.

My System SpecsSystem Spec
Old 10-17-2008   #2 (permalink)
Curious


 
 

Re: Missing Registry Keys

AFAIK the dll files that are missing are only used in XP not in Vista. Is
it possible that you are trying to load XP drivers instead of Vista drivers.
I use an HP printer with my HP Vista 32 bit laptop and the first file in
your list does not exist on my system.
"mknoa" <mknoa@xxxxxx> wrote in message
news10EC91E-ABD2-4676-86E6-F67C32D6A374@xxxxxx
Quote:

>I recently bought a new laptop with Vista. I have been trying to load the
> software for my HP printer but everytime I try I get an error message that
> says that the following registry keys do not exist so I can't load the
> software:
>
> slbcsp.dll
> sccbase.dll
> gpkcsp.dll
> enum
>
> I don't even know where to begin to fix this problem so I can use my
> printer! Anyone out there able to guide me in right direction? Thanks.
My System SpecsSystem Spec
Old 10-17-2008   #3 (permalink)
Peter Foldes


 
 

Re: Missing Registry Keys

Those dll's are for XP. You need to get the driver for Vista. If driver for Vista does not exist for your printer then you are out of luck.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"mknoa" <mknoa@xxxxxx> wrote in message news10EC91E-ABD2-4676-86E6-F67C32D6A374@xxxxxx
Quote:

>I recently bought a new laptop with Vista. I have been trying to load the
> software for my HP printer but everytime I try I get an error message that
> says that the following registry keys do not exist so I can't load the
> software:
>
> slbcsp.dll
> sccbase.dll
> gpkcsp.dll
> enum
>
> I don't even know where to begin to fix this problem so I can use my
> printer! Anyone out there able to guide me in right direction? Thanks.
My System SpecsSystem Spec
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