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11-05-2008
| #1 (permalink) |
| | Authentec update causes Fingerprint reader to no longer work I need some help and hopefully can find it here. I have a Lenovo 300 N100 Notebook running OmniPass. On my last windows update, an update was installed to the Authentec Fingerprint device driver and now, the fingerprint reader does not work. I would like to get things up and running again, but do not know how. Can anyone come up with a way to get things working again. Thanks fo the help Steve C. |
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11-05-2008
| #2 (permalink) |
| | Re: Authentec update causes Fingerprint reader to no longer work "coladan1" <coladan1@xxxxxx> wrote in message news:C4FFEE65-8C73-4963-AD09-73615E329C2F@xxxxxx Quote: >I need some help and hopefully can find it here. I have a Lenovo 300 N100 > Notebook running OmniPass. On my last windows update, an update was > installed to the Authentec Fingerprint device driver and now, the > fingerprint > reader does not work. I would like to get things up and running again, > but > do not know how. Can anyone come up with a way to get things working > again. > Thanks fo the help > > Steve C. Control Panel > System > Device Manager Look for the device in the lists and, once found, highlight then right click on the device and select 'Properties' Now click on the 'driver' tab and select 'Roll Back Driver' -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx |
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11-05-2008
| #3 (permalink) |
| | Re: Authentec update causes Fingerprint reader to no longer work And reset your winupdate settings to only download/install critical updates, not driver updates, which you should only obtain from manufacturers sites, in your case Lenovo "coladan1" <coladan1@xxxxxx> wrote in message news:C4FFEE65-8C73-4963-AD09-73615E329C2F@xxxxxx Quote: >I need some help and hopefully can find it here. I have a Lenovo 300 N100 > Notebook running OmniPass. On my last windows update, an update was > installed to the Authentec Fingerprint device driver and now, the > fingerprint > reader does not work. I would like to get things up and running again, > but > do not know how. Can anyone come up with a way to get things working > again. > Thanks fo the help > > Steve C. |
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11-06-2008
| #4 (permalink) |
| | Re: Authentec update causes Fingerprint reader to no longer work DL Thanks for the tip. My settings were correct...I just thought I was doing the right thing by installing the optional update for my device. Won't make that mistake again. "DL" wrote: Quote: > And reset your winupdate settings to only download/install critical updates, > not driver updates, which you should only obtain from manufacturers sites, > in your case Lenovo > > "coladan1" <coladan1@xxxxxx> wrote in message > news:C4FFEE65-8C73-4963-AD09-73615E329C2F@xxxxxx Quote: > >I need some help and hopefully can find it here. I have a Lenovo 300 N100 > > Notebook running OmniPass. On my last windows update, an update was > > installed to the Authentec Fingerprint device driver and now, the > > fingerprint > > reader does not work. I would like to get things up and running again, > > but > > do not know how. Can anyone come up with a way to get things working > > again. > > Thanks fo the help > > > > Steve C. > > |
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11-20-2008
| #5 (permalink) |
| | Re: Authentec update causes Fingerprint reader to no longer work "coladan1" wrote: Quote: > DL > Thanks for the tip. My settings were correct...I just thought I was > doing the right thing by installing the optional update for my device. Won't > make that mistake again. > > "DL" wrote: > Quote: > > And reset your winupdate settings to only download/install critical updates, > > not driver updates, which you should only obtain from manufacturers sites, > > in your case Lenovo > > > > "coladan1" <coladan1@xxxxxx> wrote in message > > news:C4FFEE65-8C73-4963-AD09-73615E329C2F@xxxxxx Quote: > > >I need some help and hopefully can find it here. I have a Lenovo 300 N100 > > > Notebook running OmniPass. On my last windows update, an update was > > > installed to the Authentec Fingerprint device driver and now, the > > > fingerprint > > > reader does not work. I would like to get things up and running again, > > > but > > > do not know how. Can anyone come up with a way to get things working > > > again. > > > Thanks fo the help > > > > > > Steve C. > > > > |
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12-14-2008
| #6 (permalink) |
| | Re: Authentec update causes Fingerprint reader to no longer work I am having a similiar problem I downloaded updates the other day and since then every time i log on i get a window saying it needs to complete installation or something like that i gone through every possible choice to say yes or no but it still always comes up. The finger scanner is playing up with it as well. I tried to do the rollback that you mentioned but i am unable to choose the rollback button. The update appears under update history but not installed updates .... so i can't uninstall it. i have a toshiba satellite running vista... please help. "Mike Hall - MVP" wrote: Quote: > "coladan1" <coladan1@xxxxxx> wrote in message > news:C4FFEE65-8C73-4963-AD09-73615E329C2F@xxxxxx Quote: > >I need some help and hopefully can find it here. I have a Lenovo 300 N100 > > Notebook running OmniPass. On my last windows update, an update was > > installed to the Authentec Fingerprint device driver and now, the > > fingerprint > > reader does not work. I would like to get things up and running again, > > but > > do not know how. Can anyone come up with a way to get things working > > again. > > Thanks fo the help > > > > Steve C. > > Control Panel > System > Device Manager > > Look for the device in the lists and, once found, highlight then right click > on the device and select 'Properties' > > Now click on the 'driver' tab and select 'Roll Back Driver' > > -- > Mike Hall - MVP > How to construct a good post.. > http://dts-l.com/goodpost.htm > How to use the Microsoft Product Support Newsgroups.. > http://support.microsoft.com/default...help&style=toc > Mike's Window - My Blog.. > http://msmvps.com/blogs/mikehall/default.aspx > > > > > |
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