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Vista - Epson R300 Printer

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Old 11-08-2008   #1 (permalink)
Barryjt


 
 

Epson R300 Printer

I have posted a message to Alan Morris but it seems like he's not available.
Could anyone else help please? See earlier posts. (Simple language please!)

My System SpecsSystem Spec
Old 11-08-2008   #2 (permalink)
Walt Thatcher


 
 

Re: Epson R300 Printer

Barryjt <Barryjt@xxxxxx> wrote:
Quote:

>I have posted a message to Alan Morris but it seems like he's not available.
>Could anyone else help please? See earlier posts. (Simple language please!)
WHAT "earlier posts"!??

State your problem with all the essential details.

Simple enough language for you?
My System SpecsSystem Spec
Old 11-08-2008   #3 (permalink)
Barryjt


 
 

Re: Epson R300 Printer

I posted all the details earlier however:

I have been using my Epson R300 printer for over a year with Vista Home
Premium. It worked fine until recently when it just refused to print
anything. I got a message saying that Windows didn't recognise a USB device.
A device has malfunctioned.

I tried deleting the printer via the control panel and reinstalling by
plugging in the usb cable. I got the same message. I contacted Epson online
help and went through various procedures without success. The technicial
said it must be Vista causing the problem.

I took the printer to an Epson Repair Centre. The technician said he could
find nothing wrong but he reinstalled the firmware and reset the counter.
Back at home, I tried reinstalling using the "add printer" facility in
control panel and I was actually able to print a test page and then a small
Word document. However, next time I tried, I got the original message
Windows does not recognise a usb device.

Any advice would be appreciated. Not too technical though please.

"Walt Thatcher" wrote:
Quote:

> Barryjt <Barryjt@xxxxxx> wrote:
>
Quote:

> >I have posted a message to Alan Morris but it seems like he's not available.
> >Could anyone else help please? See earlier posts. (Simple language please!)
>
> WHAT "earlier posts"!??
>
> State your problem with all the essential details.
>
> Simple enough language for you?
>
My System SpecsSystem Spec
Old 11-08-2008   #4 (permalink)
Mike Hall - MVP


 
 

Re: Epson R300 Printer

"Barryjt" <Barryjt@xxxxxx> wrote in message
news:4D61EFC7-72AA-4639-AE9F-229D21ACE91D@xxxxxx
Quote:

>I posted all the details earlier however:
>
> I have been using my Epson R300 printer for over a year with Vista Home
> Premium. It worked fine until recently when it just refused to print
> anything. I got a message saying that Windows didn't recognise a USB
> device.
> A device has malfunctioned.
>
> I tried deleting the printer via the control panel and reinstalling by
> plugging in the usb cable. I got the same message. I contacted Epson
> online
> help and went through various procedures without success. The technicial
> said it must be Vista causing the problem.
>
> I took the printer to an Epson Repair Centre. The technician said he
> could
> find nothing wrong but he reinstalled the firmware and reset the counter.
> Back at home, I tried reinstalling using the "add printer" facility in
> control panel and I was actually able to print a test page and then a
> small
> Word document. However, next time I tried, I got the original message
> Windows does not recognise a usb device.
>
> Any advice would be appreciated. Not too technical though please.
>
> "Walt Thatcher" wrote:
>
Quote:

>> Barryjt <Barryjt@xxxxxx> wrote:
>>
Quote:

>> >I have posted a message to Alan Morris but it seems like he's not
>> >available.
>> >Could anyone else help please? See earlier posts. (Simple language
>> >please!)
>>
>> WHAT "earlier posts"!??
>>
>> State your problem with all the essential details.
>>
>> Simple enough language for you?
>>

Have you tried the drivers on the Epson web site?

http://www.epson.com/cgi-bin/Store/s...Type=Downloads


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default...help&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx




My System SpecsSystem Spec
Old 11-08-2008   #5 (permalink)
Walt Thatcher


 
 

Re: Epson R300 Printer

Barryjt <Barryjt@xxxxxx> wrote:
Quote:

>I posted all the details earlier however:
In a completely different thread that users of a newsreader - the
majority's method of viewing these groups - have NO WAY of
knowing/finding.
My System SpecsSystem Spec
Old 11-08-2008   #6 (permalink)
Barryjt


 
 

Re: Epson R300 Printer

and when I contacted Epson I was told that the only driver was built into
VistaMike, I cant find a driver for R300 using Vista

"Mike Hall - MVP" wrote:
Quote:

> "Barryjt" <Barryjt@xxxxxx> wrote in message
> news:4D61EFC7-72AA-4639-AE9F-229D21ACE91D@xxxxxx
Quote:

> >I posted all the details earlier however:
> >
> > I have been using my Epson R300 printer for over a year with Vista Home
> > Premium. It worked fine until recently when it just refused to print
> > anything. I got a message saying that Windows didn't recognise a USB
> > device.
> > A device has malfunctioned.
> >
> > I tried deleting the printer via the control panel and reinstalling by
> > plugging in the usb cable. I got the same message. I contacted Epson
> > online
> > help and went through various procedures without success. The technicial
> > said it must be Vista causing the problem.
> >
> > I took the printer to an Epson Repair Centre. The technician said he
> > could
> > find nothing wrong but he reinstalled the firmware and reset the counter.
> > Back at home, I tried reinstalling using the "add printer" facility in
> > control panel and I was actually able to print a test page and then a
> > small
> > Word document. However, next time I tried, I got the original message
> > Windows does not recognise a usb device.
> >
> > Any advice would be appreciated. Not too technical though please.
> >
> > "Walt Thatcher" wrote:
> >
Quote:

> >> Barryjt <Barryjt@xxxxxx> wrote:
> >>
> >> >I have posted a message to Alan Morris but it seems like he's not
> >> >available.
> >> >Could anyone else help please? See earlier posts. (Simple language
> >> >please!)
> >>
> >> WHAT "earlier posts"!??
> >>
> >> State your problem with all the essential details.
> >>
> >> Simple enough language for you?
> >>
>
>
> Have you tried the drivers on the Epson web site?
>
> http://www.epson.com/cgi-bin/Store/s...Type=Downloads
>
>
> --
> Mike Hall - MVP
> How to construct a good post..
> http://dts-l.com/goodpost.htm
> How to use the Microsoft Product Support Newsgroups..
> http://support.microsoft.com/default...help&style=toc
> Mike's Window - My Blog..
> http://msmvps.com/blogs/mikehall/default.aspx
>
>
>
>
>
My System SpecsSystem Spec
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