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Vista - Usb Serial Controller

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Old 12-18-2008   #1 (permalink)
rephil


 
 

Usb Serial Controller


I have just vtried to use a GPS divce and it says itneeds to install
drivers for the divce cant find any nor can i find ansewr at ALK its for
Co-Piolt 11 never had this prob with XP an new lap top has vista


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Old 12-18-2008   #2 (permalink)
LVTravel


 
 

Re: Usb Serial Controller



"rephil" <rephil.3kmebc@xxxxxx> wrote in message
news:rephil.3kmebc@xxxxxx
Quote:

>
> I have just vtried to use a GPS divce and it says itneeds to install
> drivers for the divce cant find any nor can i find ansewr at ALK its for
> Co-Piolt 11 never had this prob with XP an new lap top has vista
>
>
> --
> rephil
> ------------------------------------------------------------------------
> rephil's Profile: http://forums.techarena.in/members/rephil.htm
> View this thread:
> http://forums.techarena.in/vista-har...es/1089750.htm
>
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Do you perchance have Vista 64 bit OS installed? If so, that is your issue.
This device (according to their system requirements) only works with Vista
32 bit OS.

See: http://www.alk.com/copilot/ and click System Requirements on right side
of screen.

My System SpecsSystem Spec
Old 12-18-2008   #3 (permalink)
Timothy Davis [MSFT]


 
 

Re: Usb Serial Controller

What are the hardwareIDs of your USB serial controller?

start --> run --> Devmgmt.msc --> device properties --> details tab -->
hardwareIDs

"rephil" <rephil.3kmebc@xxxxxx> wrote in message
news:rephil.3kmebc@xxxxxx
Quote:

>
> I have just vtried to use a GPS divce and it says itneeds to install
> drivers for the divce cant find any nor can i find ansewr at ALK its for
> Co-Piolt 11 never had this prob with XP an new lap top has vista
>
>
> --
> rephil
> ------------------------------------------------------------------------
> rephil's Profile: http://forums.techarena.in/members/rephil.htm
> View this thread:
> http://forums.techarena.in/vista-har...es/1089750.htm
>
> http://forums.techarena.in
>
My System SpecsSystem Spec
Old 12-20-2008   #4 (permalink)
rephil


 
 

Re: Usb Serial Controller


Its new DE:: M1750 with 32 bite system an VISTA ULTIMATE


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Old 12-20-2008   #5 (permalink)
LVTravel


 
 

Re: Usb Serial Controller



"rephil" <rephil.3kqerc@xxxxxx> wrote in message
news:rephil.3kqerc@xxxxxx
Quote:

>
> Its new DE:: M1750 with 32 bite system an VISTA ULTIMATE
>
>
> --
> rephil
> ------------------------------------------------------------------------
> rephil's Profile: http://forums.techarena.in/members/rephil.htm
> View this thread:
> http://forums.techarena.in/vista-har...es/1089750.htm
>
> http://forums.techarena.in
>
You have inserted their CD and run the installation prior to plugging in the
device, correct? If you are attempting to install by plugging in the device
and not have installed the software that came with the device that would be
your problem.

You need to contact their technical support people for further assistance
since you do have a 32 bit operating system. If a device driver is
necessary it would have to come from their company as well as further
support on the issue.



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