Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista hardware & devices

Vista - Western Digital My Book 500 gb External

Reply
 
Old 02-18-2009   #1 (permalink)


vista ultimate
 
 

Western Digital My Book 500 gb External

I purchased this drive and it was working fine until now. When I plug it into the computer it does not recognize the HDD. The problem started after I reformmatted the CPU. I am running Vista Ultimate 32. Any suggestions?

My System SpecsSystem Spec
Old 02-18-2009   #2 (permalink)
Curious


 
 

Re: Western Digital My Book 500 gb External

Did you install/reinstall the Vista 32 bit of the WD my book application
after you reinstalled the OS?

"DFisher2323" <guest@xxxxxx-email.com> wrote in message
news:d6a4f9364061b3b2cde45f16186d5758@xxxxxx-gateway.com...
Quote:

>
> I purchased this drive and it was working fine until now. When I plug it
> into the computer it does not recognize the HDD. The problem
> started after I reformmatted the CPU. I am running Vista Ultimate 32.
> Any suggestions?
>
>
> --
> DFisher2323
My System SpecsSystem Spec
Old 02-19-2009   #3 (permalink)
Malke


 
 

Re: Western Digital My Book 500 gb External

DFisher2323 wrote:
Quote:

>
> I purchased this drive and it was working fine until now. When I plug it
> into the computer it does not recognize the HDD. The problem
> started after I reformmatted the CPU. I am running Vista Ultimate 32.
> Any suggestions?
Usually you don't need to install anything from Western Digital for a My
Book to be recognized by Vista.

1. Test the drive by attaching it to another computer. Does it work there?
If yes, see #2. If no, then the My Book has failed and it was coincidental
to the reinstall of Vista. Contact Western Digital tech support.

2. After you reinstalled Vista, did you remember to install the drivers for
all your hardware? If not, that's your next step. Here is general
information about drivers:

Never get drivers from Windows Update. Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer
(HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model
machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

My System SpecsSystem Spec
Old 02-20-2009   #4 (permalink)


Vista 32
 
 

Re: Western Digital My Book 500 gb External

This sounds like my problem; could be along the same line. I have a Western Digital external 500G HD, that will not be seen by Vista. I called WD, and they vectored me off to some driver for 98SE, "...that will work for Vista, too." In any event, I cannot make this drive work. Right now, it is a $100 boat anchor. Any observations?
My System SpecsSystem Spec
Old 4 Weeks Ago   #5 (permalink)


Windows 7 Home Premium
 
 

Re: Western Digital My Book 500 gb External

I know this is really late of a reply so everyone probably solved their problems. But I had the same issue and corrected it so I wanted to share. My WD hard drive stopped working after I moved to Vista. The drive would spin like normal but it wouldn't be recognized in Windows. So I went to the WD website and looked up my Hard Drive. There is "Drive Utility" software that you can download and install. That should properly tell Vista (or windows 7) how to work with the HD. Mine worked fine after that.
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
western digital my book 500 Drivers
Western Digital My Book Premium II 1.5 t won't install Drivers
Western Digital My Book Premuim Edition II Vista hardware & devices
Western Digital My Book Premium Edition Vista hardware & devices
Can Not Back Up to NAS Western Digital My Book Drive Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46