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| | #1 (permalink) |
| vista ultimate | Western Digital My Book 500 gb External I purchased this drive and it was working fine until now. When I plug it into the computer it does not recognize the HDD. The problem started after I reformmatted the CPU. I am running Vista Ultimate 32. Any suggestions? |
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| | #2 (permalink) |
| | Re: Western Digital My Book 500 gb External Did you install/reinstall the Vista 32 bit of the WD my book application after you reinstalled the OS? "DFisher2323" <guest@xxxxxx-email.com> wrote in message news:d6a4f9364061b3b2cde45f16186d5758@xxxxxx-gateway.com... Quote: > > I purchased this drive and it was working fine until now. When I plug it > into the computer it does not recognize the HDD. The problem> started after I reformmatted the CPU. I am running Vista Ultimate 32. > Any suggestions? > > > -- > DFisher2323 |
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| | #3 (permalink) |
| | Re: Western Digital My Book 500 gb External DFisher2323 wrote: Quote: > > I purchased this drive and it was working fine until now. When I plug it > into the computer it does not recognize the HDD. The problem> started after I reformmatted the CPU. I am running Vista Ultimate 32. > Any suggestions? Book to be recognized by Vista. 1. Test the drive by attaching it to another computer. Does it work there? If yes, see #2. If no, then the My Book has failed and it was coincidental to the reinstall of Vista. Contact Western Digital tech support. 2. After you reinstalled Vista, did you remember to install the drivers for all your hardware? If not, that's your next step. Here is general information about drivers: Never get drivers from Windows Update. Get them from: 1. The device mftr.'s website; OR 2. The motherboard mftr.'s website if hardware is onboard; OR 3. The OEM's website for your specific machine if you have an OEM computer (HP, Dell, Sony, etc.). Read the installation instructions on the website where you get the drivers. To find out what hardware is in your computer: 1. Read any documentation you got when you bought the computer. 2. If the computer is OEM, go to the OEM's website for your specific model machine and look at the specs (you'll be there to get the drivers anyway) 3. Download, install and run a free system inventory program like Belarc Advisor or System Information for Windows. http://www.belarc.com/free_download.html - Belarc Advisor http://www.gtopala.com/ - System Information for Windows Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ |
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| | #4 (permalink) |
| Vista 32 | Re: Western Digital My Book 500 gb External This sounds like my problem; could be along the same line. I have a Western Digital external 500G HD, that will not be seen by Vista. I called WD, and they vectored me off to some driver for 98SE, "...that will work for Vista, too." In any event, I cannot make this drive work. Right now, it is a $100 boat anchor. Any observations? |
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| | #5 (permalink) |
| Windows 7 Home Premium | Re: Western Digital My Book 500 gb External I know this is really late of a reply so everyone probably solved their problems. But I had the same issue and corrected it so I wanted to share. My WD hard drive stopped working after I moved to Vista. The drive would spin like normal but it wouldn't be recognized in Windows. So I went to the WD website and looked up my Hard Drive. There is "Drive Utility" software that you can download and install. That should properly tell Vista (or windows 7) how to work with the HD. Mine worked fine after that. |
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