I think it was after I installed Service Pack 3...my Creative Labs Zen Vision M is not recognized by my laptop anymore.
It still works on my XP computer at work (but Creative doesn't have software for XP anymore; I can only interact with my Zen as a hard drive, basically)
I have upgraded all of the software offered by Creative for Vista and followed many, many recommendations for cleaning, rebuilding, and so on...
The one thing I
can't do is upgrade the firmware because my computer claims that my Zen isn't connected whenever I try to do so. According to one forum, the problem lies with Windows Media Player 11 (but my laptop has worked just fine for 2 years). Even the online WMP 11 readme file suggests uninstalling WMP 11, ugrading my firmware, then reinstalling WMP 11.
HA HA HA, I said. I can't uninstall WMP 11 on Vista!
The only other suggestion from the Creative Labs site is to reformat my Zen, losing everything. But...I don't think this guarantees that my laptop will suddenly recognize my Zen again.
Now, because I can at
least put music on my player from my work computer, I'm afraid to do a reformat--it's possible it wouldn't work at all after that...
Any suggestions? Has anyone fixed a similar problem or had the reformatting go smoothly? I just want to be able to mess with playlists and add Amazon videos--is that too much to ask?
08-26-2009
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