Vista - MS fingerprint driver causes error in Vista

I use the MS fingerprint reader on a Windows Vista 32 bit system and have
installed the latest digitalpersona 2.0 driver from MS hardware site. When
closing the internet explorer browser windows I get an error message:
"Internet explorer has stopped working a must now close" it then searches for
a solution and restarts internet explorer. It is an annoyance rather than a
serious flaw because the message only appears when the browser is already
closed down manually (clicking the close button) and only when a web page
with a drop-down menu has been visited. Stopping the dpagent.exe process
(fingerprint driver) completely resolves the problem. Does
Microsoft/digitalpersona intend to correct this?

I see the same thing, but didn't realize until now that this started
appearing after installing the fingerprint software.

Thanks


"Michael" <Michael@discussions.microsoft.com> wrote in message
news:330D40B7-AA6E-4815-8F4A-8FBE446A0842@microsoft.com...
>I use the MS fingerprint reader on a Windows Vista 32 bit system and have
> installed the latest digitalpersona 2.0 driver from MS hardware site. When
> closing the internet explorer browser windows I get an error message:
> "Internet explorer has stopped working a must now close" it then searches
> for
> a solution and restarts internet explorer.

> I see the same thing, but didn't realize until now that this started
> appearing after installing the fingerprint software.
>
> Thanks

Same here.

I mentioned this issue in the IE newsgroup, not knowing what caused it. Hope
they come up with a solution soon. My Reliability Monitor index went from 10
down to 3.5 in 3 weeks just because of this single issue.

I have the exact same issue.

I forgot one thing, there seems to be a correlation between the IE crash and
sites that use SSL 2.0 (instead of 3.0).

Same problem:

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6000.16386
Application Timestamp: 4549b133
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00061635
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863

Extra information about the problem
Bucket ID: 344303369

"Seamus" wrote:

> I forgot one thing, there seems to be a correlation between the IE crash and
> sites that use SSL 2.0 (instead of 3.0).

Another user experiencing this same issue with Vista and the fingerprint
software!

"Michael" wrote:

> I use the MS fingerprint reader on a Windows Vista 32 bit system and have
> installed the latest digitalpersona 2.0 driver from MS hardware site. When
> closing the internet explorer browser windows I get an error message:
> "Internet explorer has stopped working a must now close" it then searches for
> a solution and restarts internet explorer. It is an annoyance rather than a
> serious flaw because the message only appears when the browser is already
> closed down manually (clicking the close button) and only when a web page
> with a drop-down menu has been visited. Stopping the dpagent.exe process
> (fingerprint driver) completely resolves the problem. Does
> Microsoft/digitalpersona intend to correct this?

Ahhh... same problem here. Was wondering why IE7 kept on closing down then
rebooting itself.

I like my fingerprint reader and the problem is just an annoyance, but
still, you,d think they would have that worked out.

Thanks for pointing it out.

Dan

Removed MS fingerprint reader and reintalled, but same error happening again
RE: IE7 rebooting itself automatically.

One thing that is gone is the pesky fingerprint icon that followed me clicks
on top of Vista screen gadgets. Removing and reinstalling seems to have
fixed the prob.

Dan
Sudbury, Canada

Same from Spain, i have the fingerprint with software 2.0 installed and internet explorer is crashing when i close it.

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