Vista - Does not recognize Windows Mobile 5 device

I just received a new Vista Business machine. I installed Windows Mobile
Device Center version 6.0.6783 and when I plug in a Windows Mobile 5 device
(Symbol MC70) Windows says it does not recognize the device. Help?

Rick Lederman
rick@soaringsoftware.com

I had the same problem with an Imate PDA, not matter what I did I could not
get the device recognised.

I then reinstalled Vista with the PDA connected and it was recognised
straight away and Windows Mobile Device Centre was installed as part of the
setup routine. (rather than having to download it seperately)

Hope this helps

Iain

"Rick Lederman" <rick@soaringsoftware.com> wrote in message
news:uN6Gy6uTHHA.4756@TK2MSFTNGP06.phx.gbl...
>I just received a new Vista Business machine. I installed Windows Mobile
>Device Center version 6.0.6783 and when I plug in a Windows Mobile 5 device
>(Symbol MC70) Windows says it does not recognize the device. Help?
>
> Rick Lederman
> rick@soaringsoftware.com
>

You likely went the hard way around it. I can cable sync only with my PDA. I
had to uninstall the 3rd party bluetooth software that came with it and then
install WMDC after that and all was OK.

"IKD" <ikd19652@hotmail.com> wrote in message
news:eUGIH7vTHHA.4260@TK2MSFTNGP06.phx.gbl...
>I had the same problem with an Imate PDA, not matter what I did I could not
> get the device recognised.
>
> I then reinstalled Vista with the PDA connected and it was recognised
> straight away and Windows Mobile Device Centre was installed as part of
> the
> setup routine. (rather than having to download it seperately)
>
> Hope this helps
>
> Iain
>
> "Rick Lederman" <rick@soaringsoftware.com> wrote in message
> news:uN6Gy6uTHHA.4756@TK2MSFTNGP06.phx.gbl...
>>I just received a new Vista Business machine. I installed Windows Mobile
>>Device Center version 6.0.6783 and when I plug in a Windows Mobile 5
>>device (Symbol MC70) Windows says it does not recognize the device. Help?
>>
>> Rick Lederman
>> rick@soaringsoftware.com
>>
>

Thanks, but telling a customer to reinstall Vista is not a solution. I
guess I will have to spend a MSDN support incident to try to get them to
figure it out.

Thanks,

Rick
"IKD" <ikd19652@hotmail.com> wrote in message
news:eUGIH7vTHHA.4260@TK2MSFTNGP06.phx.gbl...
>I had the same problem with an Imate PDA, not matter what I did I could not
> get the device recognised.
>
> I then reinstalled Vista with the PDA connected and it was recognised
> straight away and Windows Mobile Device Centre was installed as part of
> the
> setup routine. (rather than having to download it seperately)
>
> Hope this helps
>
> Iain
>
> "Rick Lederman" <rick@soaringsoftware.com> wrote in message
> news:uN6Gy6uTHHA.4756@TK2MSFTNGP06.phx.gbl...
>>I just received a new Vista Business machine. I installed Windows Mobile
>>Device Center version 6.0.6783 and when I plug in a Windows Mobile 5
>>device (Symbol MC70) Windows says it does not recognize the device. Help?
>>
>> Rick Lederman
>> rick@soaringsoftware.com
>>
>

Rick,
How about letting us know what you find out. I also can't get my HP Ipaq
winth OS 5.0 to sync up. I can read files on my PDA but I keep getting the
message "Active sync encountered a problem on the desktop". I uninstalled
Mobile Device Center and re-installed but nothing seems to work. What a
bummer! I can't find help anywhere.
Thanks
Larry

"Rick Lederman" wrote:

> Thanks, but telling a customer to reinstall Vista is not a solution. I
> guess I will have to spend a MSDN support incident to try to get them to
> figure it out.
>
> Thanks,
>
> Rick
> "IKD" <ikd19652@hotmail.com> wrote in message
> news:eUGIH7vTHHA.4260@TK2MSFTNGP06.phx.gbl...
> >I had the same problem with an Imate PDA, not matter what I did I could not
> > get the device recognised.
> >
> > I then reinstalled Vista with the PDA connected and it was recognised
> > straight away and Windows Mobile Device Centre was installed as part of
> > the
> > setup routine. (rather than having to download it seperately)
> >
> > Hope this helps
> >
> > Iain
> >
> > "Rick Lederman" <rick@soaringsoftware.com> wrote in message
> > news:uN6Gy6uTHHA.4756@TK2MSFTNGP06.phx.gbl...
> >>I just received a new Vista Business machine. I installed Windows Mobile
> >>Device Center version 6.0.6783 and when I plug in a Windows Mobile 5
> >>device (Symbol MC70) Windows says it does not recognize the device. Help?
> >>
> >> Rick Lederman
> >> rick@soaringsoftware.com
> >>
> >
>
>
>

I am at the same place with My Dell Axim X51. I can connect to my device,
browse it, and even sync the folder, and OneNote, I cannot sync any Outlook
items(calendar, contacts, Task, E-mail). I have Outlook 2007, I wonder if
that has anything to do with it?



"Larry Miner" wrote:

> Rick,
> How about letting us know what you find out. I also can't get my HP Ipaq
> winth OS 5.0 to sync up. I can read files on my PDA but I keep getting the
> message "Active sync encountered a problem on the desktop". I uninstalled
> Mobile Device Center and re-installed but nothing seems to work. What a
> bummer! I can't find help anywhere.
> Thanks
> Larry
>
> "Rick Lederman" wrote:
>
> > Thanks, but telling a customer to reinstall Vista is not a solution. I
> > guess I will have to spend a MSDN support incident to try to get them to
> > figure it out.
> >
> > Thanks,
> >
> > Rick
> > "IKD" <ikd19652@hotmail.com> wrote in message
> > news:eUGIH7vTHHA.4260@TK2MSFTNGP06.phx.gbl...
> > >I had the same problem with an Imate PDA, not matter what I did I could not
> > > get the device recognised.
> > >
> > > I then reinstalled Vista with the PDA connected and it was recognised
> > > straight away and Windows Mobile Device Centre was installed as part of
> > > the
> > > setup routine. (rather than having to download it seperately)
> > >
> > > Hope this helps
> > >
> > > Iain
> > >
> > > "Rick Lederman" <rick@soaringsoftware.com> wrote in message
> > > news:uN6Gy6uTHHA.4756@TK2MSFTNGP06.phx.gbl...
> > >>I just received a new Vista Business machine. I installed Windows Mobile
> > >>Device Center version 6.0.6783 and when I plug in a Windows Mobile 5
> > >>device (Symbol MC70) Windows says it does not recognize the device. Help?
> > >>
> > >> Rick Lederman
> > >> rick@soaringsoftware.com
> > >>
> > >
> >
> >
> >

You have to uninstall mobile device centre, uninstall activesync and reboot
then install mobile device centre again and you can now sync via cable but
Vista wont support many Bluetooth dongles.


"Larry Miner" <Larry Miner@discussions.microsoft.com> wrote in message
news:78070535-9BE2-43D2-87D7-F9F4A0DEEAC7@microsoft.com...
> Rick,
> How about letting us know what you find out. I also can't get my HP Ipaq
> winth OS 5.0 to sync up. I can read files on my PDA but I keep getting
> the
> message "Active sync encountered a problem on the desktop". I uninstalled
> Mobile Device Center and re-installed but nothing seems to work. What a
> bummer! I can't find help anywhere.
> Thanks
> Larry
>
> "Rick Lederman" wrote:
>
>> Thanks, but telling a customer to reinstall Vista is not a solution. I
>> guess I will have to spend a MSDN support incident to try to get them to
>> figure it out.
>>
>> Thanks,
>>
>> Rick
>> "IKD" <ikd19652@hotmail.com> wrote in message
>> news:eUGIH7vTHHA.4260@TK2MSFTNGP06.phx.gbl...
>> >I had the same problem with an Imate PDA, not matter what I did I could
>> >not
>> > get the device recognised.
>> >
>> > I then reinstalled Vista with the PDA connected and it was recognised
>> > straight away and Windows Mobile Device Centre was installed as part of
>> > the
>> > setup routine. (rather than having to download it seperately)
>> >
>> > Hope this helps
>> >
>> > Iain
>> >
>> > "Rick Lederman" <rick@soaringsoftware.com> wrote in message
>> > news:uN6Gy6uTHHA.4756@TK2MSFTNGP06.phx.gbl...
>> >>I just received a new Vista Business machine. I installed Windows
>> >>Mobile
>> >>Device Center version 6.0.6783 and when I plug in a Windows Mobile 5
>> >>device (Symbol MC70) Windows says it does not recognize the device.
>> >>Help?
>> >>
>> >> Rick Lederman
>> >> rick@soaringsoftware.com
>> >>
>> >
>>
>>
>>

"brece" <brece@discussions.microsoft.com> wrote in message
news:BCF5476B-7FAD-4A5B-B654-09C74E06D76D@microsoft.com...
>I am at the same place with My Dell Axim X51. I can connect to my device,
> browse it, and even sync the folder, and OneNote, I cannot sync any
> Outlook
> items(calendar, contacts, Task, E-mail). I have Outlook 2007, I wonder if
> that has anything to do with it?
>

Nope. I have Outlook 2007 and Sync via cable just fine.

Did any one find a solution to this other than to reinstall Vista?

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