Windows Vista Forums

problem burning CD in BenQ EW162I DVD burner

  1. #1


    delta_J Guest

    problem burning CD in BenQ EW162I DVD burner

    I have 32-bit Vista Ultimate installed legitimately. Whenever I hook up my
    BenQ EW162I external DVD burner to my comp and try to burn a CD after setting
    the default CD burner in the Properties window to the BenQ drive, Windows
    Explorer freezes and takes a good 3 minutes to unfreeze itself. Sufficed to
    say, I have yet to burn a CD successfully in that drive. Windows Explorer
    also freezes just as badly when I try to delete the temporary files to be
    burned from the external drive's window. This happens no matter if I select
    the Live or Mastered disk format.

    Oddly enough, this never happens in my internal CD burner! I can burn disks
    and delete temporary files from the window without any problems. More
    importantly, when I use the latest Vista-compatible version of Nero to burn a
    CD in the external DVD burner, I am able to do so successfully without any
    problems. The reason why I want to be able to burn CD's in the external drive
    is simply because it's faster, 40X versus 24X for the internal drive.

    I've tried flashing my DVD burner with the latest firmware from BenQ, but
    the device manager informs me that the firmware version already installed is
    newer than what's available on BenQ's website. Both optical drives have the
    native Vista drivers installed.

    What could be the issue here? I've made sure to select the external drive as
    the dedicated CD burner in the properties window before every time i try to
    burn something in Windows Explorer on the external drive. I have noticed the
    difference in the file format between a CD burned in Nero, regardless of
    which drive I used, and one burned in my internal drive in Windows Explorer.
    Nero burns disks in the CDFS format while Vista makes them in UDF. I don't
    particularly care about this, but I hope the DVD burner is able to interpret
    the data Vista sends it in UDF just as well as it can interpret CDFS data.

    For the record, I've been able to burn CD's with XP's native CD burning
    feature flawlessly on both drives prior to upgrading to Vista. I understand
    that I might as well use Nero to burn CD's, but sometimes it's more
    convenient to just drag and drop files into the burner's folder and click
    "Burn".

    Any suggestions would save me A LOT of time!! Thanks very much in advance.

    Delta_J
    2.4 GHz P4
    1 GB RAM
    40 GB Hard Drive
    Matsu****a 24X/16X/24X DVD-ROM/CD-RW Combo drive (internal)
    BenQ EW162I 16X DVD-RW DL drive (external)

      My System SpecsSystem Spec

  2. #2


    kayusee Guest

    RE: problem burning CD in BenQ EW162I DVD burner


    Did you get the Vista compatible driver from BENQ Website? Second you may
    have to wait for the BENQ to come out with BENQ to make a new firmware for
    their product. The problem has nothing to do with VISTA. It is the BENQ
    hardware.

      My System SpecsSystem Spec

  3. #3


    delta_J Guest

    RE: problem burning CD in BenQ EW162I DVD burner

    haha Yes I thought it would be something along those lines. Thanks, kayusee,
    for the quick reply. I bet it's got something to do with the UDF format
    because that's the only difference in the disks that stands out even though
    the BenQ drive is able to read successfully burned CD-R and CD-RW disks no
    matter with which drive I burned them. Oh well, I guess it's time to play the
    waiting game with BenQ not to mention all those other companies that have yet
    to publicly release Vista-compatible programs.

    Cheers,
    Delta_J

    "kayusee" wrote:

    >
    > Did you get the Vista compatible driver from BENQ Website? Second you may
    > have to wait for the BENQ to come out with BENQ to make a new firmware for
    > their product. The problem has nothing to do with VISTA. It is the BENQ
    > hardware.


      My System SpecsSystem Spec

problem burning CD in BenQ EW162I DVD burner

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