Vista - WMDC syncing with Cingular 8525

I am trying to sync up my Cingular 8525 with my PC (running Vista). The
moment I plug the USB cable into the phone the PC asks for the password, I
type it in and WMDC tries to connect and then says: Error!

I deinstalled WMDC and reinstalled it but have no luck. Can anyone help? I
was on the phone with the Microsoft helpdesk for 4 hours and they can not
figure it out. I think it has something to do with the drivers...but where do
I find the right driver and what is the name?

Thank you.

"Dunja" wrote:

> I am trying to sync up my Cingular 8525 with my PC (running Vista). The
> moment I plug the USB cable into the phone the PC asks for the password, I
> type it in and WMDC tries to connect and then says: Error!
>
> I deinstalled WMDC and reinstalled it but have no luck. Can anyone help? I
> was on the phone with the Microsoft helpdesk for 4 hours and they can not
> figure it out. I think it has something to do with the drivers...but where do
> I find the right driver and what is the name?
>
> Thank you.

I have been going through this for the last three weeks. I have been talking
to tech support with not much luck, but they suggested I try to connect on
another PC.

I was able to synch my 8525 on the other PC.

Looking at differences, I noted that on the successful PC the Device manager
entries were different.

Under Portable Devices the 8525 was listed as a 'windows mobile device' This
was wrong.

The second PC (where things worked) had the 8525 listed as a Pocket PC.

By uninstalling the Windows Mobile Device and reenumerating Windows
correctly identified the device as a "Pocket PC" and things are working.

By the way the 8525 enumerates as two devices...

Microsoft Windows Mobile Remote Adapter under Network Adapters
and
Pocket PC under "portable devices".

I hope this works.

Billy, thank you for the information. I decided to do a hard re-boot of my
cell phone and the moment I plugged to USB cable into the computer the device
manager would sync properly. The Microsoft helpdesk said that I had corrupted
data on my device which can cause trouble with syncing.

Thanks again for your help.

Dunja

"BillyB" wrote:

> I have been going through this for the last three weeks. I have been talking
> to tech support with not much luck, but they suggested I try to connect on
> another PC.
>
> I was able to synch my 8525 on the other PC.
>
> Looking at differences, I noted that on the successful PC the Device manager
> entries were different.
>
> Under Portable Devices the 8525 was listed as a 'windows mobile device' This
> was wrong.
>
> The second PC (where things worked) had the 8525 listed as a Pocket PC.
>
> By uninstalling the Windows Mobile Device and reenumerating Windows
> correctly identified the device as a "Pocket PC" and things are working.
>
> By the way the 8525 enumerates as two devices...
>
> Microsoft Windows Mobile Remote Adapter under Network Adapters
> and
> Pocket PC under "portable devices".
>
> I hope this works.
>