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Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly

  1. #1


    mdi Guest

    Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly

    Hi NG,

    did some one know if the Motorola Bluetooth HT820 Headset needs some
    special Windows Vista (32 Bit) driver to function ? Or is there anyone
    who had this Haedset and use it with Windows Vista Ultimate ?

    Geetings

    Marko

    Sorry for my bad english....


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  2.   


  3. #2



    Newbie
    Join Date : Mar 2007
    Posts : 1
    Local Time: 04:21 AM


     
    Quote Originally Posted by mdi View Post
    Hi NG,

    did some one know if the Motorola Bluetooth HT820 Headset needs some
    special Windows Vista (32 Bit) driver to function ? Or is there anyone
    who had this Haedset and use it with Windows Vista Ultimate ?

    Geetings

    Marko

    Sorry for my bad english....
    Hi Marko-your english is fine!
    I'm looking for the exact same solution....I hope we get one soon

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  4. #3


    mssidah Guest

    Re: Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly


    mine works as headset only , now steroo to save my life i tryed
    everything . please help


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  5. #4


    RatherBeDrinkin Guest

    Re: Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly


    I was able to get my HT820 working in Vista 32 Business using the latest
    'Toshiba Bluetooth Stack'
    (http://aps.toshiba-tro.de/bluetooth/pages/download.php) on my Dell
    D610.


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  6. #5


    luther45 Guest

    Re: Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly


    I had no problem with Vista (Ultimate). I have an ASUS F3S Laptop with
    integrated BT. I can use my HT820 as stereo headphones with any media
    player, mono audio gateway, remote control buttons, etc. Everything
    works perfectly. Maybe the BT device you are connecting to is the
    problem?


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  7. #6


    Flannel Avenger Guest

    Re: Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly


    I got my Motoroloa HT820 headset today and it seems I was having some
    similar problems to you guys. I'm running Windows Vista Business on a
    Dell Vostro 1700 .

    Here's what I did.

    First, I didn't realize that you had to enter in the default passcode
    of 0000 to pair the devices - although Vista indicated that the devices
    were properly paired even though they were not. (it's not mentioned on
    the quick instructions to hook it to your PC... as the philosophy
    goes.. if at first you don't succeed read ALL the instructions)

    Secondly, once I had the devices successfully paired, Vista had a hard
    time loading the device drivers. I went into the device manager and I
    told it to uninstall all the drivers for my bluetooth. On reboot,
    Vista reloaded all the drivers for the bluetooth transmitter and was
    able to successfully load the drivers for the headset.

    It seems to be working fine now.

    I did notice an anomaly, though... if you open a program before Vista
    has finished pairing with the headphones, it's not going to
    automatically transfer that audio over to the headphones, but will
    instead continue to play from the computer speakers. At least, that's
    what my computer did.


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  8. #7


    norbolig Guest

    Re: Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly


    Hello,

    thanks for the good work Prometheus!

    I am using Windows Vista Ultimate, and I want to upgrade my Motorola
    PC850 to enjoy high quality stereo.

    Unfortunately I am experiencing a number of installation problems.

    1) Before the installation, I uninstalled all previous Bluetooth
    software.
    2) I starting the installation with my PC850 dongle disconnected.
    3) The BTW installation ended, without any errors.
    4) I conntect the PC850 dongle.
    5) The driver installation automatically begin.
    6) It reports that "Windows must install driver software for Bluetooth
    Peripheral Device.
    7) I have selected 'find and install'.
    8) A problem was discovered during the installation of the driver
    software. "Bluetooth-sound with high quality" are already used as a
    name."
    9) A problem was discovered during the installation of the driver
    software. "Bluetooth-sound are already used as a name".

    What can be the reason for this?


    MOTOROLA PC850 WITH VISTA AND SKYPE ...

    Skype is now Vista compatible. Will it be possible to use PC850 with
    Skype?


    Thanks!

    Best regards, norbolig


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  9. #8


    shower Guest

    Re: Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly


    Hi I download _Vista32(64)_BTW6.0.1.3400.zip_ it install succesfully ,
    now i can forward, rewind, put play and pause with my headphones
    Motorola HT820, but i'm still can't listen with this... i can change the
    music with the headphones but the music is play by the laptop still

    how i can repair this?

    Prometheus;3710193 Wrote:

    > Hope this reply isn't too late to help you guys out. If so at least
    > maybe it well help others like myself who have since experienced the
    > same problem. The issue is not with the Motorola HT820 headset itself,
    > but rather with the bluetooth drivers used in Windows Vista not
    > supporting the A2DP protocol. I am in no way a bluetooth guru, just a
    > user desperate to get my headphones to work properly as they did in
    > Windows Xp. Here is what I have figured out.
    > First, there seem to be two primary sources for bluetooth drivers,
    > either the bluesoleil group of devices or the Widcomm group. Whether
    > your device is built in or a usb dongle, you must first find which
    > drivers your device requires. In my particular case I needed the Widcomm
    > drivers, so if your device uses the bluesoleil driver I can't be of much
    > more help than to suggest you visit
    >
    > http://www.bluesoleil.com/download/
    >
    > and see what is required for you to update to the Vista compatible
    > drivers. I do know that the bluesoleil site comes with the following
    > note:
    >
    > Each BlueSoleil version is free downloaded from BlueSoleil.com, and it
    > works. But if your Bluetooth device is not licensed with this version,
    > BlueSoleil will run with 5M Limitation (Amount of data). If you want to
    > use it with no limitation, please buy it through the online purchase
    > system, which only takes a few minutes.
    >
    > Now to the Widcomm drivers. In most cases you should be able to visit
    >
    >
    > http://www.broadcom.com/products/bluetooth_update.php
    >
    > and download the initial update from there. This update will then
    > detect your device and install the updated drivers required for it. This
    > will not work for all devices however, as the updater will sometimes
    > classify the device as unsupported and suggest you check with the device
    > manufacturer for available driver updates.
    > This however was also a problem in my situation. My device is the
    > Motorola PC850 usb dongle, which is not supported in Windows Vista by
    > Motorola nor by Widcomm. The updated driver Motorola provides is the
    > _BTW5.1.0.1201_with_install_Menu_ zip file, which WILL NOT support the
    > A2DP protocol in Vista that is required to enjoy high quality stereo
    > output and the use of the playback control buttons on the HT820 headset.
    > After much research and reading on multiple forums I discovered that
    > this problem was not limited to Motorola but was similar in many other
    > devices.
    > Deciding to research a different dongle I discovered the MSI Star Key
    > which was guaranteed to be Vista compatible. Upon visiting their website
    > I found that they offered the Vista compatible Widcomm drivers for
    > direct download. I decided to try it with my Motorola dongle and IT
    > WORKED. I now have full functionality and crisp stereo sound from my
    > HT820 headset under Windows Vista. The file name is
    > _Vista32(64)_BTW6.0.1.3400.zip_ and it can be found here:
    >
    > http://global.msi.com.tw/index.php?f...e&dno=5286&i=0
    >
    > I apologize for the length of this post but after the amount of
    > trouble I have gone through and the broad scope that this problem seems
    > to cover I am trying to provide as much information as I possibly can.
    > Hope it helps some of you.

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  10. #9


    shyamshankar Guest

    Re: Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly


    Hi,
    If you are using vista, you might want to set the "bluetooth stereo
    audio" as the default audio device (*Control Panel* -> *Sound* ::
    *Playback* tab). Similarly update the *Recording* tab if you want to.


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  11. #10



    Newbie
    Join Date : Feb 2009
    Posts : 1
    Vista Home Premium 32bit
    Local Time: 11:21 AM


     

    Re: Windows Vista - Motorola HT 820 Bluetooth Headset won´t function properly

    Here's what I did...

    Open Bluetooth devices, select Motorola HT820, Properties, Services. Verify that the Headset box is checked. (Mine was not). Save and close.

    Open Control Panel, Sound, Manage Audio Devices. Mine showed "Speakers Bluetooth Handsfree Audio", "Bluetooth Stereo Audio", and the system speakers. I selected "Bluetooth Stero Audio" as my default and disabled the system speakers. Tested out OK.

    My hardware is a Trust 15542-02 Adapter with Broadcom Bluetooth 2.0 EDR USB Dongle, Microsoft Bluetooth Enumerator, and Windows Mobile-based device support (For my Palm)

    Hope this helps!
    Iskrenie
    Modena, Italy

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