Windows Vista Forums

No sound on Vista

  1. #1


    BigMonsterGirl Guest

    No sound on Vista

    New computer - Compaq Presario with factory installed Vista Home Basic. I'm
    using the speakers from my old HP Pavilion - Polk Audio. I can get sound
    through them, it's just very, very faint. Is this a driver issue? I've
    looked in my device manager and the installed driver is a Realtek HD driver.
    I've been to the audio manager and troubleshot it every which way - no
    solution there.

    Any help at all is greatly appreciated. TIA.


      My System SpecsSystem Spec

  2. #2


    Newcomer Guest

    RE: No sound on Vista

    No solution I am afraid, but I ahve the same problem. New computer with Vista
    installed and Realtec HD driver, have bought new speakers but no sound. Have
    tried everything possible to solve problem.HELP!!!!

    "BigMonsterGirl" wrote:

    > New computer - Compaq Presario with factory installed Vista Home Basic. I'm
    > using the speakers from my old HP Pavilion - Polk Audio. I can get sound
    > through them, it's just very, very faint. Is this a driver issue? I've
    > looked in my device manager and the installed driver is a Realtek HD driver.
    > I've been to the audio manager and troubleshot it every which way - no
    > solution there.
    >
    > Any help at all is greatly appreciated. TIA.
    >


      My System SpecsSystem Spec

  3. #3


    dev Guest

    Re: No sound on Vista

    /BigMonsterGirl/ said:
    > New computer - Compaq Presario with factory installed Vista Home Basic. I'm
    > using the speakers from my old HP Pavilion - Polk Audio. I can get sound
    > through them, it's just very, very faint. Is this a driver issue? I've
    > looked in my device manager and the installed driver is a Realtek HD driver.
    > I've been to the audio manager and troubleshot it every which way - no
    > solution there.


    NEW PC? No sound? Take it back to the dealer, and ask them to make it
    good.

      My System SpecsSystem Spec

  4. #4


    pvdg42 Guest

    Re: No sound on Vista


    "BigMonsterGirl" <BigMonsterGirl@hotmail.com> wrote in message
    news:8770BB5B-1DD6-4074-92B9-1FEA7A744AB1@microsoft.com...
    > New computer - Compaq Presario with factory installed Vista Home Basic.
    > I'm using the speakers from my old HP Pavilion - Polk Audio. I can get
    > sound through them, it's just very, very faint. Is this a driver issue?
    > I've looked in my device manager and the installed driver is a Realtek HD
    > driver. I've been to the audio manager and troubleshot it every which
    > way - no solution there.
    >
    > Any help at all is greatly appreciated. TIA.


    One possibility. As you say the sound is very faint, are the speakers
    amplified? (i.e., do you have to plug them into a power source?). If not,
    try your new PC with amplified speakers to see if that makes a difference.
    Failing that...

    Your best bet is to exercise your rights under the terms of the Compaq
    warranty. Compaq is responsible for supporting its hardware *and* the
    software that came installed on the new computer. If the PC is truly new (<
    30 days) and you purchased it at a retail outlet, simply take it back and
    make the seller deal with the sound issue.



      My System SpecsSystem Spec

  5. #5


    JW Guest

    Re: No sound on Vista

    Are your speakers possibly plugged into a LineOut connection instead of a
    speaker connection?

    "dev" <dev@null.invalid> wrote in message
    news:uPjxfi3eHHA.1868@TK2MSFTNGP04.phx.gbl...
    > /BigMonsterGirl/ said:
    >> New computer - Compaq Presario with factory installed Vista Home Basic.
    >> I'm
    >> using the speakers from my old HP Pavilion - Polk Audio. I can get sound
    >> through them, it's just very, very faint. Is this a driver issue? I've
    >> looked in my device manager and the installed driver is a Realtek HD
    >> driver.
    >> I've been to the audio manager and troubleshot it every which way - no
    >> solution there.

    >
    > NEW PC? No sound? Take it back to the dealer, and ask them to make it
    > good.




      My System SpecsSystem Spec

  6. #6


    Olafsdottir/Masson Guest

    Re: No sound on Vista

    I had the same problem with the sound. In the motherboard“s user“s guide
    the maker wrote that if I were to use the connection on the back I had to
    put two jumpers the JAUD 1 pins. This helped indeed! This is probably not
    a Vista problem.
    Olafsdottir/Masson


      My System SpecsSystem Spec

  7. #7


    BigMonsterGirl Guest

    Re: No sound on Vista

    No solution? You gotta be kidding me.
    "Newcomer" <Newcomer@discussions.microsoft.com> wrote in message
    news:4340D21F-76C2-4AD9-A7A9-E395C7FCA72D@microsoft.com...
    > No solution I am afraid, but I ahve the same problem. New computer with
    > Vista
    > installed and Realtec HD driver, have bought new speakers but no sound.
    > Have
    > tried everything possible to solve problem.HELP!!!!
    >
    > "BigMonsterGirl" wrote:
    >
    >> New computer - Compaq Presario with factory installed Vista Home Basic.
    >> I'm
    >> using the speakers from my old HP Pavilion - Polk Audio. I can get sound
    >> through them, it's just very, very faint. Is this a driver issue? I've
    >> looked in my device manager and the installed driver is a Realtek HD
    >> driver.
    >> I've been to the audio manager and troubleshot it every which way - no
    >> solution there.
    >>
    >> Any help at all is greatly appreciated. TIA.
    >>



      My System SpecsSystem Spec

  8. #8


    Linda Guest

    Re: No sound on Vista

    I don't have a new computer, but just upgraded to the vista. I had sound
    before and don't now. Any ideas
    --
    Linda


    "Olafsdottir/Masson" wrote:

    > I had the same problem with the sound. In the motherboardĀ“s userĀ“s guide
    > the maker wrote that if I were to use the connection on the back I had to
    > put two jumpers the JAUD 1 pins. This helped indeed! This is probably not
    > a Vista problem.
    > Olafsdottir/Masson
    >
    >


      My System SpecsSystem Spec

  9. #9


    Rock Guest

    Re: No sound on Vista

    "Linda" <Linda@discussions.microsoft.com> wrote
    >I don't have a new computer, but just upgraded to the vista. I had sound
    > before and don't now. Any ideas


    Get the latest Vista compatible sound device driver and install it. Where
    to get that depends on the sound device. If it's a retail card go to the
    card manufacturer's web site. If it's an OEM setup get it from the computer
    OEM's web site, and if it's an on board device get it from the motherboard
    manufacturer's web site.

    --
    Rock [MS-MVP User/Shell]


      My System SpecsSystem Spec

  10. #10


    Linda Guest

    Re: No sound on Vista

    Thanks so much. I'll try to get that all figured out. I'm pretty sure that
    the speakers came with the computer. So I assume that would be the OEM,
    rather than the motherboard? Is there a way to be certain of this. Sorry that
    I'm not savy with the computer knowledge.

    "Rock" wrote:

    > "Linda" <Linda@discussions.microsoft.com> wrote
    > >I don't have a new computer, but just upgraded to the vista. I had sound
    > > before and don't now. Any ideas

    >
    > Get the latest Vista compatible sound device driver and install it. Where
    > to get that depends on the sound device. If it's a retail card go to the
    > card manufacturer's web site. If it's an OEM setup get it from the computer
    > OEM's web site, and if it's an on board device get it from the motherboard
    > manufacturer's web site.
    >
    > --
    > Rock [MS-MVP User/Shell]
    >
    >


      My System SpecsSystem Spec

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No sound on Vista

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