Vista - Vanishing CDROM

My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
system restores for windows to find it again. Has anyone else experienced
this issue and if so, how were you able to correct it (if it was correctable)?

In article <08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com>,
Silvershadow says...
> My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> system restores for windows to find it again. Has anyone else experienced
> this issue and if so, how were you able to correct it (if it was correctable)?
>
Faulty cdrom.sys file.

--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........

How do I correct a faulty cdrom.sys file


"Conor" wrote:

> In article <08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com>,
> Silvershadow says...
> > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > system restores for windows to find it again. Has anyone else experienced
> > this issue and if so, how were you able to correct it (if it was correctable)?
> >
> Faulty cdrom.sys file.
>
> --
> Conor
>
> Light travels faster than sound. This is why some people appear bright
> until you hear them speak.........
>

I have had this same problem. I've had to restore my computer to factory
settings three time now. Suggestions I have received are to:
1).Try right cliking on the COMPUTER window & choose REFRESH: This has no
effect.
2) Check the VIEW settings & TOOLS folder options, too. Also check
ORGANIZE, LAYOUT menu in the COMPUTER window. Select the Navigation Pane to
see an Explorer view. None of these reveal the drive. It is GONE!
3) I went to DEVICE MANAGER, right cliked on the Optiarc DVD listing,
clicked on PROPERTIES, clicked on the GENERAL tab, and got the Device Status
Message, "Windows cannot load the device driver for this hardware. The
driver may be corrupted or missing." I went to the dos window, and was able
to locate the driver. It is c:\windows32\drivers\cdrom.sys. It's there, but
Windows does not recognize it.

The only way I have found to get the drive back is to restore, as I said.
Next time instead of backing up to the CDRom, I'm going to backup to the D:
drive, because, of course, when the CDRom is missing, there is no way to
restore from the normal backup procedure. Another thing I'm going to do is
to backup to the CDRom, so after the factory restore I can then restore from
the CDRom, and won't have to keep reinstalling and re-registering my
software, not to mention the lost Office data files.

After the system restore, everything works fine until I reinstall the Driver
Software from my new Epson CX6000. Shortly after doing that, the CD/DVD
drive disappears. I experimented with deleting the drivers, and when I got to
deleting the Epson Scan software, I got a notice that an unauthorized program
was trying to take control of the computer. Needless to say, I'm going to
remain printerless until I can get more information. When installing the
Driver software, I get a notice that Microsoft has determined that the
software is incompatible, but catch-twenty-two, I do not have Internet access
at home in order to select the update option. I did try updating it after
installing, but lost the two-sided printing option. And, the CD/DVD Rom
disappeared later, anyway.

Perhaps you are also experiencing some software incompatibility. The
replies I received assured me that it is impossible to delete the CD/DVD
drive. However, we both know that just isn't so! I now suspect some
malicious software. Any Ideas, anyone?


--
Thanks for your thoughts!


"Silvershadow" wrote:

> How do I correct a faulty cdrom.sys file
>
>
> "Conor" wrote:
>
> > In article <08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com>,
> > Silvershadow says...
> > > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > > system restores for windows to find it again. Has anyone else experienced
> > > this issue and if so, how were you able to correct it (if it was correctable)?
> > >
> > Faulty cdrom.sys file.
> >
> > --
> > Conor
> >
> > Light travels faster than sound. This is why some people appear bright
> > until you hear them speak.........
> >

There was one other suggestion I forgot to note: Remove the device in
HARDWARE MANAGER & reboot to see if Windows reinstalls it. This doesn't work
either.
--
Thanks for your thoughts!


"Silvershadow" wrote:

> How do I correct a faulty cdrom.sys file
>
>
> "Conor" wrote:
>
> > In article <08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com>,
> > Silvershadow says...
> > > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > > system restores for windows to find it again. Has anyone else experienced
> > > this issue and if so, how were you able to correct it (if it was correctable)?
> > >
> > Faulty cdrom.sys file.
> >
> > --
> > Conor
> >
> > Light travels faster than sound. This is why some people appear bright
> > until you hear them speak.........
> >

Here you go. Applies to Vista also
http://support.microsoft.com/default...EN-US%3B320553
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Silvershadow" <Silvershadow@discussions.microsoft.com> wrote in message news:08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com...
> My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> system restores for windows to find it again. Has anyone else experienced
> this issue and if so, how were you able to correct it (if it was correctable)?

In article <77811E59-C912-4888-A41E-B9AE7DE52FCB@microsoft.com>,
Silvershadow says...
> How do I correct a faulty cdrom.sys file
>
I can't remember how I did mine but I know that was definitely the
cause of the problem and replacing it cured it.


--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........

Your post fixed my issue! Thank you very much. John Murphy! Try his fix.
It should work for you too!

~Dan

"Peter Foldes" wrote:

> Here you go. Applies to Vista also
> http://support.microsoft.com/default...EN-US%3B320553
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Silvershadow" <Silvershadow@discussions.microsoft.com> wrote in message news:08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com...
> > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > system restores for windows to find it again. Has anyone else experienced
> > this issue and if so, how were you able to correct it (if it was correctable)?
>

I was able to use Method 2 with my version of Vista. When I get home I will
try reinstalling my printer software. I'll let you know how things work. In
the meantime, I was able to back up my Outlook Contact files to my USB drive
using Export as an Excel file, so if I have to reinstall the system again, I
will be able to Import it to Outlook and not have to re-enter it again.
Wonder if that will work for backing up my E-mail too? I lost all the mail
that had accumulated in that inbox.
--
Thanks for your thoughts!


"Silvershadow" wrote:

> Your post fixed my issue! Thank you very much. John Murphy! Try his fix.
> It should work for you too!
>
> ~Dan
>
> "Peter Foldes" wrote:
>
> > Here you go. Applies to Vista also
> > http://support.microsoft.com/default...EN-US%3B320553
> > --
> > Peter
> >
> > Please Reply to Newsgroup for the benefit of others
> > Requests for assistance by email can not and will not be acknowledged.
> >
> > "Silvershadow" <Silvershadow@discussions.microsoft.com> wrote in message news:08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com...
> > > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > > system restores for windows to find it again. Has anyone else experienced
> > > this issue and if so, how were you able to correct it (if it was correctable)?
> >

Well, I re-installed the Epson CX6000 printer driver and printer, and
everything was fine, until I turned the computer off. When I turned it back
on again this morning, the CDROM/DVD drive was gone again. The method that
had worked when the driver software was deleted doesn't work. Is there a fix
for the driver?
--
Thanks for your thoughts!


"John Murphy" wrote:

> I was able to use Method 2 with my version of Vista. When I get home I will
> try reinstalling my printer software. I'll let you know how things work. In
> the meantime, I was able to back up my Outlook Contact files to my USB drive
> using Export as an Excel file, so if I have to reinstall the system again, I
> will be able to Import it to Outlook and not have to re-enter it again.
> Wonder if that will work for backing up my E-mail too? I lost all the mail
> that had accumulated in that inbox.
> --
> Thanks for your thoughts!
>
>
> "Silvershadow" wrote:
>
> > Your post fixed my issue! Thank you very much. John Murphy! Try his fix.
> > It should work for you too!
> >
> > ~Dan
> >
> > "Peter Foldes" wrote:
> >
> > > Here you go. Applies to Vista also
> > > http://support.microsoft.com/default...EN-US%3B320553
> > > --
> > > Peter
> > >
> > > Please Reply to Newsgroup for the benefit of others
> > > Requests for assistance by email can not and will not be acknowledged.
> > >
> > > "Silvershadow" <Silvershadow@discussions.microsoft.com> wrote in message news:08A38F65-5DB0-49A2-9673-78BC88B19D88@microsoft.com...
> > > > My dvd/cd burner vanishes in Windows Vista Ultimate and I've had to do 2
> > > > system restores for windows to find it again. Has anyone else experienced
> > > > this issue and if so, how were you able to correct it (if it was correctable)?
> > >