Windows Vista Forums

Laptop Will Not Shut Down and Has No Sound

  1. #1


    CaliNanay Guest

    Laptop Will Not Shut Down and Has No Sound

    I purchased a Gateway MX6426 this past December and just installed Windows
    Vista about a week ago. Now, my computer will not shut down at all. I have
    seen other posts that mention their computer doing this intermittently, but
    mine seems to be an everytime occurence.

    I also do not have any sound ... it is telling me that I have "no audio
    devices installed." I already checked to make sure that my "Windows Audio"
    and "Windows Audio Endpoint Builder" are started - though it doesn't say
    "running."

    Anyway, I need some major help! Any suggestions?? Thanks!!!

      My System SpecsSystem Spec

  2. #2


    JimR Guest

    Re: Laptop Will Not Shut Down and Has No Sound

    "CaliNanay" <CaliNanay@discussions.microsoft.com> wrote in message
    news:0C015AD9-781B-4404-B9C2-66AE98439781@microsoft.com...
    >I purchased a Gateway MX6426 this past December and just installed Windows
    > Vista about a week ago. Now, my computer will not shut down at all. I
    > have
    > seen other posts that mention their computer doing this intermittently,
    > but
    > mine seems to be an everytime occurence.
    >
    > I also do not have any sound ... it is telling me that I have "no audio
    > devices installed." I already checked to make sure that my "Windows
    > Audio"
    > and "Windows Audio Endpoint Builder" are started - though it doesn't say
    > "running."
    >
    > Anyway, I need some major help! Any suggestions?? Thanks!!!



    You most likely need Vista compatible drivers for your sound card. Check the
    manufacturer website for audio drivers and any other drivers for your
    hardware which are Vista compatible.

    --
    Jim


      My System SpecsSystem Spec

Laptop Will Not Shut Down and Has No Sound

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