Did you download/install this? http://www.microsoft.com/windowsmobi...icecenter.mspx
If so, check some solutions here: http://www.microsoft.com/windowsmobi...eshooting.mspx
>"I have installed the
> software from the CD that came with the phone"
What software was that? Was it intended for Vista?
"Mark Bowles" <MarkBowles@discussions.microsoft.com> wrote in message
>I have just purchased a new PC with Vista and cannot get my HTC S710
> smartphone (WIndows Mobile 6) to synchronise with WMDC. I have installed
> software from the CD that came with the phone, but when I connect via USB
> nothing happens. I have checked that 'allow connections via usb' is
> in the WMDC connection settings.
> Synchronisation was working perfectly on my XP computer using activesync
> 4.5. Can anyone help please?