I have just purchased a new PC with Vista and cannot get my HTC S710
smartphone (WIndows Mobile 6) to synchronise with WMDC. I have installed the
software from the CD that came with the phone, but when I connect via USB
nothing happens. I have checked that 'allow connections via usb' is enabled
in the WMDC connection settings.

Synchronisation was working perfectly on my XP computer using activesync
4.5. Can anyone help please?

Did you download/install this?
http://www.microsoft.com/windowsmobi...icecenter.mspx

If so, check some solutions here:
http://www.microsoft.com/windowsmobi...eshooting.mspx

>"I have installed the
> software from the CD that came with the phone"

What software was that? Was it intended for Vista?



--
Maxwell Bluemeanie
----
"Mark Bowles" <MarkBowles@discussions.microsoft.com> wrote in message
news:C9850338-F5A7-4187-9FFE-A3E4B8DE7777@microsoft.com...
>I have just purchased a new PC with Vista and cannot get my HTC S710
> smartphone (WIndows Mobile 6) to synchronise with WMDC. I have installed
> the
> software from the CD that came with the phone, but when I connect via USB
> nothing happens. I have checked that 'allow connections via usb' is
> enabled
> in the WMDC connection settings.
>
> Synchronisation was working perfectly on my XP computer using activesync
> 4.5. Can anyone help please?