Windows Vista Forums

help me!
  1. #1


    AppleG5 Guest

    help me!

    Hi, I'm AppleG5, I installed Windows Vista on my eMachines PC a few weeks
    ago, and I need help.

    Windows Vista cannot detect my CD Drive!!!

    I looked in device manager and saw that the DVD/CD-ROM Drive:
    LITE-ON COMBO SOHC-4832K ATA Device
    had the following problem:
    Windows cannot start this hardware device because its configuration
    information (in the registry) is incomplete or damaged. (Code 19)



    Click 'Check for solutions' to send data about this device to Microsoft and
    to see if there is a solution available.

    I checked windows update, no luck. I tried updating the driver, nada. I
    don't know what is wrong!!
    Please help. Thank you SO MUCH in advance for any help.

      My System SpecsSystem Spec

  2. #2


    computerpro2 Guest

    RE: help me!

    Make Sure You BACKUP and Save This Key:
    "{4D36E965-E325-11CE-BFC1-08002BE10318}"
    1.)Open regedit (Start > Run > Type Regedit)
    2.)Browse to the following:

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
    UpperFilters (Delete This Entry)
    LowerFilters (Delete This Entry)

    3.)Delete the entries for UpperFilters and LowerFilters (If you don't have
    one of them that's ok)
    4.)Exit regedit and reboot.

      My System SpecsSystem Spec

help me! problems?