Windows Vista Forums

Unable to Install Devices: The Parameter is Incorrect

  1. #1


    prodonjs Guest

    Unable to Install Devices: The Parameter is Incorrect

    I am hoping that someone can help me get to the bottom of this oddly arising
    error that is crippling my Vista laptop. I migrated to Vista last month with
    a fresh install and everything was very smooth. I noticed almost zero
    incompatibilities, with the exception of one ‘Unknown Device’ in my Device
    Manager that I couldn’t put a finger on since all of the things I utilized
    daily worked properly.

    Anyways, last weekend I went to connect my Creative Zen Micro to transfer
    some music files and the system correctly recognized the device and began
    installing the drivers. After a few minutes of trying though, the program
    crashed out and said that;

    “Windows has found drivers for your device but they could not be installed”

    “Could not install drivers for MTP device”

    “The parameter is incorrect”.

    So I was frustrated and searched around to try and find help for this issue
    but it didn’t appear that anyone else experienced similar problems with their
    Zen’s and Vista.

    At the time though, I assumed my USB ports were all working correctly since
    I had used my SanDisk flashdrive and WD external HDD with no problems
    whatsoever. But I hadn’t used them since I had tried the MP3 player, and
    wouldn’t you know that when I plugged in my flashdrive yesterday, it acted as
    if it needed to install drivers (which it shouldn’t have) and then crashed
    out on the install giving me the same message as the MP3 player;

    “The parameter is incorrect”

    Now, this device worked fine a week ago and gave me no trouble ever, nor did
    my external HDD. So I thought maybe some of the USB drivers became corrupt so
    I went into Safe Mode, removed all USB related items and restarted expecting
    me system to re-detect and configure all the USB controllers. Well it
    detected them, but unfortunately now I cannot install any device at all. I
    keep getting that same message, “The parameter is incorrect” but
    unfortunately that message gives me absolutely no other information as to
    what the parameter is, or why it is giving the system grief.

    There is no other information passed back to me. I am very frustrated with
    this whole deal because I have not been able to track down any related items
    anywhere online. I did not make any hardware or software configuration
    changes that would have seemingly lead to this type of behavior. And, as I
    said the two other devices were working correctly with Vista until I tried
    connecting the Zen Micro MP3 player.

    My machine has Vista Ultimate on it installed from a clean base, and, on two
    other partitions I have the beginnings of Linux system that I am building
    from source, but again, this should have no bearing on my Vista partition
    since I haven’t even installed a boot manager yet for Linux. I have a feeling
    that this is some type of permissions issue, but none of my permission
    policies should have changed since the time when I originally used those
    devices. I’m really hoping someone can offer me some help. I greatly
    appreciate your time.


      My System SpecsSystem Spec

  2.   


  3. #2


    freddy Guest

    RE: Unable to Install Devices: The Parameter is Incorrect

    prodonjs,

    This sounds serious, but try checking a Vista report for specific errors and
    corrective measures to take: Click on Start (icon) and select All Programs.
    Then, select Maintenance > Problem Reports and Solutions. When that report
    opens, select from among the Tasks on the left margin and elsewhere. Peruse
    the report and look for any specific information about what caused your
    problem (or other problems while you're at it). If you get some insight from
    the report, take the corrective action suggested in the report. Just
    something to try, since Vista logs errors and hopefully it will in this case.
    Let us know whether any of this is useful. We like to know, too. Post back
    if this doesn't help, and we'll try something else.

    --
    freddy


    "prodonjs" wrote:

    > I am hoping that someone can help me get to the bottom of this oddly arising
    > error that is crippling my Vista laptop. I migrated to Vista last month with
    > a fresh install and everything was very smooth. I noticed almost zero
    > incompatibilities, with the exception of one ‘Unknown Device’ in my Device
    > Manager that I couldn’t put a finger on since all of the things I utilized
    > daily worked properly.
    >
    > Anyways, last weekend I went to connect my Creative Zen Micro to transfer
    > some music files and the system correctly recognized the device and began
    > installing the drivers. After a few minutes of trying though, the program
    > crashed out and said that;
    >
    > “Windows has found drivers for your device but they could not be installed”
    >
    > “Could not install drivers for MTP device”
    >
    > “The parameter is incorrect”.
    >
    > So I was frustrated and searched around to try and find help for this issue
    > but it didn’t appear that anyone else experienced similar problems with their
    > Zen’s and Vista.
    >
    > At the time though, I assumed my USB ports were all working correctly since
    > I had used my SanDisk flashdrive and WD external HDD with no problems
    > whatsoever. But I hadn’t used them since I had tried the MP3 player, and
    > wouldn’t you know that when I plugged in my flashdrive yesterday, it acted as
    > if it needed to install drivers (which it shouldn’t have) and then crashed
    > out on the install giving me the same message as the MP3 player;
    >
    > “The parameter is incorrect”
    >
    > Now, this device worked fine a week ago and gave me no trouble ever, nor did
    > my external HDD. So I thought maybe some of the USB drivers became corrupt so
    > I went into Safe Mode, removed all USB related items and restarted expecting
    > me system to re-detect and configure all the USB controllers. Well it
    > detected them, but unfortunately now I cannot install any device at all. I
    > keep getting that same message, “The parameter is incorrect” but
    > unfortunately that message gives me absolutely no other information as to
    > what the parameter is, or why it is giving the system grief.
    >
    > There is no other information passed back to me. I am very frustrated with
    > this whole deal because I have not been able to track down any related items
    > anywhere online. I did not make any hardware or software configuration
    > changes that would have seemingly lead to this type of behavior. And, as I
    > said the two other devices were working correctly with Vista until I tried
    > connecting the Zen Micro MP3 player.
    >
    > My machine has Vista Ultimate on it installed from a clean base, and, on two
    > other partitions I have the beginnings of Linux system that I am building
    > from source, but again, this should have no bearing on my Vista partition
    > since I haven’t even installed a boot manager yet for Linux. I have a feeling
    > that this is some type of permissions issue, but none of my permission
    > policies should have changed since the time when I originally used those
    > devices. I’m really hoping someone can offer me some help. I greatly
    > appreciate your time.
    >


      My System SpecsSystem Spec

  4. #3


    prodonjs Guest

    RE: Unable to Install Devices: The Parameter is Incorrect

    Freddy,

    Thanks for the suggestion but I was checking through those reports yesterday
    and nothing detailed came out. It actually doesn't appear to be a fault,
    because I don't have the option to debug it or send the error report to MS.
    In browsing the posts, I'm seeing what looks like similar issues related to
    this error message, but nothing applicable yet. I'm at work now but once I
    get home and get a chance to play around with things I will post back. Thanks.

    "freddy" wrote:

    > prodonjs,
    >
    > This sounds serious, but try checking a Vista report for specific errors and
    > corrective measures to take: Click on Start (icon) and select All Programs.
    > Then, select Maintenance > Problem Reports and Solutions. When that report
    > opens, select from among the Tasks on the left margin and elsewhere. Peruse
    > the report and look for any specific information about what caused your
    > problem (or other problems while you're at it). If you get some insight from
    > the report, take the corrective action suggested in the report. Just
    > something to try, since Vista logs errors and hopefully it will in this case.
    > Let us know whether any of this is useful. We like to know, too. Post back
    > if this doesn't help, and we'll try something else.
    >
    > --
    > freddy
    >
    >
    > "prodonjs" wrote:
    >
    > > I am hoping that someone can help me get to the bottom of this oddly arising
    > > error that is crippling my Vista laptop. I migrated to Vista last month with
    > > a fresh install and everything was very smooth. I noticed almost zero
    > > incompatibilities, with the exception of one ‘Unknown Device’ in my Device
    > > Manager that I couldn’t put a finger on since all of the things I utilized
    > > daily worked properly.
    > >
    > > Anyways, last weekend I went to connect my Creative Zen Micro to transfer
    > > some music files and the system correctly recognized the device and began
    > > installing the drivers. After a few minutes of trying though, the program
    > > crashed out and said that;
    > >
    > > “Windows has found drivers for your device but they could not be installed”
    > >
    > > “Could not install drivers for MTP device”
    > >
    > > “The parameter is incorrect”.
    > >
    > > So I was frustrated and searched around to try and find help for this issue
    > > but it didn’t appear that anyone else experienced similar problems with their
    > > Zen’s and Vista.
    > >
    > > At the time though, I assumed my USB ports were all working correctly since
    > > I had used my SanDisk flashdrive and WD external HDD with no problems
    > > whatsoever. But I hadn’t used them since I had tried the MP3 player, and
    > > wouldn’t you know that when I plugged in my flashdrive yesterday, it acted as
    > > if it needed to install drivers (which it shouldn’t have) and then crashed
    > > out on the install giving me the same message as the MP3 player;
    > >
    > > “The parameter is incorrect”
    > >
    > > Now, this device worked fine a week ago and gave me no trouble ever, nor did
    > > my external HDD. So I thought maybe some of the USB drivers became corrupt so
    > > I went into Safe Mode, removed all USB related items and restarted expecting
    > > me system to re-detect and configure all the USB controllers. Well it
    > > detected them, but unfortunately now I cannot install any device at all. I
    > > keep getting that same message, “The parameter is incorrect” but
    > > unfortunately that message gives me absolutely no other information as to
    > > what the parameter is, or why it is giving the system grief.
    > >
    > > There is no other information passed back to me. I am very frustrated with
    > > this whole deal because I have not been able to track down any related items
    > > anywhere online. I did not make any hardware or software configuration
    > > changes that would have seemingly lead to this type of behavior. And, as I
    > > said the two other devices were working correctly with Vista until I tried
    > > connecting the Zen Micro MP3 player.
    > >
    > > My machine has Vista Ultimate on it installed from a clean base, and, on two
    > > other partitions I have the beginnings of Linux system that I am building
    > > from source, but again, this should have no bearing on my Vista partition
    > > since I haven’t even installed a boot manager yet for Linux. I have a feeling
    > > that this is some type of permissions issue, but none of my permission
    > > policies should have changed since the time when I originally used those
    > > devices. I’m really hoping someone can offer me some help. I greatly
    > > appreciate your time.
    > >


      My System SpecsSystem Spec

  5. #4


    freddy Guest

    RE: Unable to Install Devices: The Parameter is Incorrect

    prodonjs,

    OK, thanks for the clarification. Someone my post something better than
    what I have, but you may be compelled to consider reinstalling your operating
    system. It sounds to me as though you have a complicated situation that
    resembles a bucket of worms. lol

    If you can, try downloading all available Vista updates from the Microsoft
    update site. Who knows, that move could fix things, keeping fingers crossed.
    Try that before reinstalling anything. Good luck. Sorry I can't offer more.
    --
    freddy


    "prodonjs" wrote:

    > Freddy,
    >
    > Thanks for the suggestion but I was checking through those reports yesterday
    > and nothing detailed came out. It actually doesn't appear to be a fault,
    > because I don't have the option to debug it or send the error report to MS.
    > In browsing the posts, I'm seeing what looks like similar issues related to
    > this error message, but nothing applicable yet. I'm at work now but once I
    > get home and get a chance to play around with things I will post back. Thanks.
    >
    > "freddy" wrote:
    >
    > > prodonjs,
    > >
    > > This sounds serious, but try checking a Vista report for specific errors and
    > > corrective measures to take: Click on Start (icon) and select All Programs.
    > > Then, select Maintenance > Problem Reports and Solutions. When that report
    > > opens, select from among the Tasks on the left margin and elsewhere. Peruse
    > > the report and look for any specific information about what caused your
    > > problem (or other problems while you're at it). If you get some insight from
    > > the report, take the corrective action suggested in the report. Just
    > > something to try, since Vista logs errors and hopefully it will in this case.
    > > Let us know whether any of this is useful. We like to know, too. Post back
    > > if this doesn't help, and we'll try something else.
    > >
    > > --
    > > freddy
    > >
    > >
    > > "prodonjs" wrote:
    > >
    > > > I am hoping that someone can help me get to the bottom of this oddly arising
    > > > error that is crippling my Vista laptop. I migrated to Vista last month with
    > > > a fresh install and everything was very smooth. I noticed almost zero
    > > > incompatibilities, with the exception of one ‘Unknown Device’ in my Device
    > > > Manager that I couldn’t put a finger on since all of the things I utilized
    > > > daily worked properly.
    > > >
    > > > Anyways, last weekend I went to connect my Creative Zen Micro to transfer
    > > > some music files and the system correctly recognized the device and began
    > > > installing the drivers. After a few minutes of trying though, the program
    > > > crashed out and said that;
    > > >
    > > > “Windows has found drivers for your device but they could not be installed”
    > > >
    > > > “Could not install drivers for MTP device”
    > > >
    > > > “The parameter is incorrect”.
    > > >
    > > > So I was frustrated and searched around to try and find help for this issue
    > > > but it didn’t appear that anyone else experienced similar problems with their
    > > > Zen’s and Vista.
    > > >
    > > > At the time though, I assumed my USB ports were all working correctly since
    > > > I had used my SanDisk flashdrive and WD external HDD with no problems
    > > > whatsoever. But I hadn’t used them since I had tried the MP3 player, and
    > > > wouldn’t you know that when I plugged in my flashdrive yesterday, it acted as
    > > > if it needed to install drivers (which it shouldn’t have) and then crashed
    > > > out on the install giving me the same message as the MP3 player;
    > > >
    > > > “The parameter is incorrect”
    > > >
    > > > Now, this device worked fine a week ago and gave me no trouble ever, nor did
    > > > my external HDD. So I thought maybe some of the USB drivers became corrupt so
    > > > I went into Safe Mode, removed all USB related items and restarted expecting
    > > > me system to re-detect and configure all the USB controllers. Well it
    > > > detected them, but unfortunately now I cannot install any device at all. I
    > > > keep getting that same message, “The parameter is incorrect” but
    > > > unfortunately that message gives me absolutely no other information as to
    > > > what the parameter is, or why it is giving the system grief.
    > > >
    > > > There is no other information passed back to me. I am very frustrated with
    > > > this whole deal because I have not been able to track down any related items
    > > > anywhere online. I did not make any hardware or software configuration
    > > > changes that would have seemingly lead to this type of behavior. And, as I
    > > > said the two other devices were working correctly with Vista until I tried
    > > > connecting the Zen Micro MP3 player.
    > > >
    > > > My machine has Vista Ultimate on it installed from a clean base, and, on two
    > > > other partitions I have the beginnings of Linux system that I am building
    > > > from source, but again, this should have no bearing on my Vista partition
    > > > since I haven’t even installed a boot manager yet for Linux. I have a feeling
    > > > that this is some type of permissions issue, but none of my permission
    > > > policies should have changed since the time when I originally used those
    > > > devices. I’m really hoping someone can offer me some help. I greatly
    > > > appreciate your time.
    > > >


      My System SpecsSystem Spec

  6. #5


    prodonjs Guest

    RE: Unable to Install Devices: The Parameter is Incorrect

    Well the plot has definitely thickened. Last night I attempted to perform a
    System Restore but I couldn’t go back as far as I would have liked. I
    actually had problems with that as it hung when I tried to do it from regular
    mode, it would only work when I went into Safe Mode and ran System Restore.
    So I did all that and now at least my USB controllers are correctly installed
    in the Device Manager, but still nothing works. In fact, no USB device will
    work in any of my three ports other than my wireless mouse, and it only works
    in one port, the port I have always used it in. Any other device I try gives
    me that dreaded “Parameter is Incorrect” error with no further explanation.

    What I think I am going to have to do is re-install Vista. I really would
    rather just reinstall overtop of the current platform so I don’t lose all of
    my programs and everything, but I highly doubt that’ll be possible

    It’ll probably just be a better idea to start from scratch with a fresh
    install. I would just restore from a backup on my external HDD, but of course
    it’s USB and that’s a no go since it won’t be recognized anywhere. I don’t
    have my Vista DVD on me at the moment, it’s back at home and I’m at my
    temporary residence where I work during the week, so prior to Friday, does
    anyone have any other suggestions that could let me salvage the system?


    "prodonjs" wrote:

    > I am hoping that someone can help me get to the bottom of this oddly arising
    > error that is crippling my Vista laptop. I migrated to Vista last month with
    > a fresh install and everything was very smooth. I noticed almost zero
    > incompatibilities, with the exception of one ‘Unknown Device’ in my Device
    > Manager that I couldn’t put a finger on since all of the things I utilized
    > daily worked properly.
    >
    > Anyways, last weekend I went to connect my Creative Zen Micro to transfer
    > some music files and the system correctly recognized the device and began
    > installing the drivers. After a few minutes of trying though, the program
    > crashed out and said that;
    >
    > “Windows has found drivers for your device but they could not be installed”
    >
    > “Could not install drivers for MTP device”
    >
    > “The parameter is incorrect”.
    >
    > So I was frustrated and searched around to try and find help for this issue
    > but it didn’t appear that anyone else experienced similar problems with their
    > Zen’s and Vista.
    >
    > At the time though, I assumed my USB ports were all working correctly since
    > I had used my SanDisk flashdrive and WD external HDD with no problems
    > whatsoever. But I hadn’t used them since I had tried the MP3 player, and
    > wouldn’t you know that when I plugged in my flashdrive yesterday, it acted as
    > if it needed to install drivers (which it shouldn’t have) and then crashed
    > out on the install giving me the same message as the MP3 player;
    >
    > “The parameter is incorrect”
    >
    > Now, this device worked fine a week ago and gave me no trouble ever, nor did
    > my external HDD. So I thought maybe some of the USB drivers became corrupt so
    > I went into Safe Mode, removed all USB related items and restarted expecting
    > me system to re-detect and configure all the USB controllers. Well it
    > detected them, but unfortunately now I cannot install any device at all. I
    > keep getting that same message, “The parameter is incorrect” but
    > unfortunately that message gives me absolutely no other information as to
    > what the parameter is, or why it is giving the system grief.
    >
    > There is no other information passed back to me. I am very frustrated with
    > this whole deal because I have not been able to track down any related items
    > anywhere online. I did not make any hardware or software configuration
    > changes that would have seemingly lead to this type of behavior. And, as I
    > said the two other devices were working correctly with Vista until I tried
    > connecting the Zen Micro MP3 player.
    >
    > My machine has Vista Ultimate on it installed from a clean base, and, on two
    > other partitions I have the beginnings of Linux system that I am building
    > from source, but again, this should have no bearing on my Vista partition
    > since I haven’t even installed a boot manager yet for Linux. I have a feeling
    > that this is some type of permissions issue, but none of my permission
    > policies should have changed since the time when I originally used those
    > devices. I’m really hoping someone can offer me some help. I greatly
    > appreciate your time.
    >


      My System SpecsSystem Spec

  7. #6


    Jason Guest

    Re: Unable to Install Devices: The Parameter is Incorrect

    On May 30, 6:35 pm, prodonjs <prodo...@discussions.microsoft.com>
    wrote:
    > Well the plot has definitely thickened. Last night I attempted to perform a
    > System Restore but I couldn't go back as far as I would have liked. I
    > actually had problems with that as it hung when I tried to do it from regular
    > mode, it would only work when I went into Safe Mode and ran System Restore.
    > So I did all that and now at least myUSBcontrollers are correctly installed
    > in theDeviceManager, but still nothing works. In fact, noUSBdevicewill
    > work in any of my three ports other than my wireless mouse, and it only works
    > in one port, the port I have always used it in. Any otherdeviceI try gives
    > me that dreaded "Parameter is Incorrect" error with no further explanation.
    >
    > What I think I am going to have to do is re-install Vista. I really would
    > rather just reinstall overtop of the current platform so I don't lose all of
    > my programs and everything, but I highly doubt that'll be possible
    >
    > It'll probably just be a better idea to start from scratch with a fresh
    > install. I would just restore from a backup on my external HDD, but of course
    > it'sUSBand that's a no go since it won't berecognizedanywhere. I don't
    > have my Vista DVD on me at the moment, it's back at home and I'm at my
    > temporary residence where I work during the week, so prior to Friday, does
    > anyone have any other suggestions that could let me salvage the system?
    >
    >
    >
    > "prodonjs" wrote:
    > > I am hoping that someone can help me get to the bottom of this oddly arising
    > > error that is crippling my Vista laptop. I migrated to Vista last month with
    > > a fresh install and everything was very smooth. I noticed almost zero
    > > incompatibilities, with the exception of one 'UnknownDevice' in myDevice
    > > Manager that I couldn't put a finger on since all of the things I utilized
    > > daily worked properly.

    >
    > > Anyways, last weekend I went to connect my Creative Zen Micro to transfer
    > > some music files and the system correctlyrecognizedthedeviceand began
    > > installing the drivers. After a few minutes of trying though, the program
    > > crashed out and said that;

    >
    > > "Windows has found drivers for yourdevicebut they couldnotbe installed"

    >
    > > "Couldnotinstall drivers for MTPdevice"

    >
    > > "The parameter is incorrect".

    >
    > > So I was frustrated and searched around to try and find help for this issue
    > > but it didn't appear that anyone else experienced similar problems with their
    > > Zen's and Vista.

    >
    > > At the time though, I assumed myUSBports were all working correctly since
    > > I had used my SanDisk flashdrive and WD external HDD with no problems
    > > whatsoever. But I hadn't used them since I had tried the MP3 player, and
    > > wouldn't you know that when I plugged in my flashdrive yesterday, it acted as
    > > if it needed to install drivers (which it shouldn't have) and then crashed
    > > out on the install giving me the same message as the MP3 player;

    >
    > > "The parameter is incorrect"

    >
    > > Now, thisdeviceworked fine a week ago and gave me no trouble ever, nor did
    > > my external HDD. So I thought maybe some of theUSBdrivers became corrupt so
    > > I went into Safe Mode, removed allUSBrelated items and restarted expecting
    > > me system to re-detect and configure all theUSBcontrollers. Well it
    > > detected them, but unfortunately now I cannot install anydeviceat all. I
    > > keep getting that same message, "The parameter is incorrect" but
    > > unfortunately that message gives me absolutely no other information as to
    > > what the parameter is, or why it is giving the system grief.

    >
    > > There is no other information passed back to me. I am very frustrated with
    > > this whole deal because I havenotbeen able to track down any related items
    > > anywhere online. I didnotmake any hardware or software configuration
    > > changes that would have seemingly lead to this type of behavior. And, as I
    > > said the two other devices were working correctly with Vista until I tried
    > > connecting the Zen Micro MP3 player.

    >
    > > My machine has Vista Ultimate on it installed from a clean base, and, on two
    > > other partitions I have the beginnings of Linux system that I am building
    > > from source, but again, this should have no bearing on my Vista partition
    > > since I haven't even installed a boot manager yet for Linux. I have a feeling
    > > that this is some type of permissions issue, but none of my permission
    > > policies should have changed since the time when I originally used those
    > > devices. I'm really hoping someone can offer me some help. I greatly
    > > appreciate your time.- Hide quoted text -

    >
    > - Show quoted text -


    Have you tried this yet? http://support.microsoft.com/kb/925528


      My System SpecsSystem Spec


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