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Vista - igfx drive stopped responding

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Old 06-02-2007   #1 (permalink)
tekietek


 
 

igfx drive stopped responding


I hope I'm posting in the right place, but I'm going crazy trying to
find out how to fix my stupid computer. Like so many, I've had nothing
but trouble with this Vista. I would never have bought it, but it was
all they were selling.

Anyway, here is what is going on:

I have an HP PC Media Center m7760n running Vista Home Premium (32
bits). I purchased this Media center because I'm a big photo/video
buff, and I figured this would be the best PC for me (yeah right!)

Anyway, I cannot use Windows Movie maker for my videos.. It crashes
because of some random program I don't even have on my computer. So, I
purchased Roxio's Easy Media Creator Suite 9 (Vista Compatible -- yeah
right)

After fixing a few issues with that, I thought I was all set. Now,
whenever I try editing videos, my computer screen goes black and my PC
beeps. It will come back for a second, disappear, and beep some more.
I get an error message that says my igfx drive has stopped working, and
yada yada.

I've researched the issue.

Apparently this happens a lot to people who play to war of the
warcraft. Supposedly, all I need is to update my igfx drive, and I'll
be all set? So I track down the update for my Intel 82945G express
Chipset Family Card-majiig
(http://support.intel.com/support/gra.../CS-023621.htm) and it
tells me it's not validated for my computer.

I have no idea what else to do. Microsoft's Amazing problem resolver
has no solutions, and I can't find anything like this online (minus the
War of the Warcraft thing). While Searching through my Problem solver
program, I found this--(below)

Not sure what it means, but googling it brought me here, so I figured
I'd try it out. Please let me know if there is anything I can do



Description
A problem with your video hardware caused Windows to stop working
correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Files that help describe the problem (some files may no longer be
available)
WD-20070531-2151-02.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem,
opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: 88C9FD30
BCP2: 8C0253D0
BCP3: 0000000E
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: e3772240-605b-45e1-a36f-f023ef49b3c3


--
tekietek
------------------------------------------------------------------------
tekietek's Profile: http://forums.techarena.in/member.php?userid=26295
View this thread: http://forums.techarena.in/showthread.php?t=758747

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My System SpecsSystem Spec
Old 06-02-2007   #2 (permalink)
freddy


 
 

RE: igfx drive stopped responding

tekietek,

Did you get mixed up? This is the same post that you made just below. I
responded the earlier post, and I'm doing research to discover more about
this error. BCCode stands for "Bug Check Code." It's supposedly the same
type of error that's called Stop Code. Anyway, I looking at the following
site:

http://aumha.org/a/stop.htm

Take a look so that you know what I'm researching in order to help you get
to the bottom of this. Oh, and you don't need to double post. I'm on top of
this. You need to relax and have faith. These things can take time.
--
freddy


"tekietek" wrote:

>
> I hope I'm posting in the right place, but I'm going crazy trying to
> find out how to fix my stupid computer. Like so many, I've had nothing
> but trouble with this Vista. I would never have bought it, but it was
> all they were selling.
>
> Anyway, here is what is going on:
>
> I have an HP PC Media Center m7760n running Vista Home Premium (32
> bits). I purchased this Media center because I'm a big photo/video
> buff, and I figured this would be the best PC for me (yeah right!)
>
> Anyway, I cannot use Windows Movie maker for my videos.. It crashes
> because of some random program I don't even have on my computer. So, I
> purchased Roxio's Easy Media Creator Suite 9 (Vista Compatible -- yeah
> right)
>
> After fixing a few issues with that, I thought I was all set. Now,
> whenever I try editing videos, my computer screen goes black and my PC
> beeps. It will come back for a second, disappear, and beep some more.
> I get an error message that says my igfx drive has stopped working, and
> yada yada.
>
> I've researched the issue.
>
> Apparently this happens a lot to people who play to war of the
> warcraft. Supposedly, all I need is to update my igfx drive, and I'll
> be all set? So I track down the update for my Intel 82945G express
> Chipset Family Card-majiig
> (http://support.intel.com/support/gra.../CS-023621.htm) and it
> tells me it's not validated for my computer.
>
> I have no idea what else to do. Microsoft's Amazing problem resolver
> has no solutions, and I can't find anything like this online (minus the
> War of the Warcraft thing). While Searching through my Problem solver
> program, I found this--(below)
>
> Not sure what it means, but googling it brought me here, so I figured
> I'd try it out. Please let me know if there is anything I can do
>
>
>
> Description
> A problem with your video hardware caused Windows to stop working
> correctly.
>
> Problem signature
> Problem Event Name: LiveKernelEvent
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Files that help describe the problem (some files may no longer be
> available)
> WD-20070531-2151-02.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem,
> opening a copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: 117
> BCP1: 88C9FD30
> BCP2: 8C0253D0
> BCP3: 0000000E
> BCP4: 00000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
> Server information: e3772240-605b-45e1-a36f-f023ef49b3c3
>
>
> --
> tekietek
> ------------------------------------------------------------------------
> tekietek's Profile: http://forums.techarena.in/member.php?userid=26295
> View this thread: http://forums.techarena.in/showthread.php?t=758747
>
> http://forums.techarena.in
>
>

My System SpecsSystem Spec
Old 06-03-2007   #3 (permalink)
freddy


 
 

RE: igfx drive stopped responding

tekietek,

Good morning. I'm still trying to find some specific, rather than general,
explanation for your situation. Can I ask you to go back to your original
post where we can continue this exchange?

My original questions are posted there, and thus it's best to continue at
that post. If someone else would like to chime in, he can use this post so
that we don't have to talk over each other, thus putting this 2nd post to
some use. Anyone care to address this?

See you at the other post,
--
freddy


"tekietek" wrote:

>
> I hope I'm posting in the right place, but I'm going crazy trying to
> find out how to fix my stupid computer. Like so many, I've had nothing
> but trouble with this Vista. I would never have bought it, but it was
> all they were selling.
>
> Anyway, here is what is going on:
>
> I have an HP PC Media Center m7760n running Vista Home Premium (32
> bits). I purchased this Media center because I'm a big photo/video
> buff, and I figured this would be the best PC for me (yeah right!)
>
> Anyway, I cannot use Windows Movie maker for my videos.. It crashes
> because of some random program I don't even have on my computer. So, I
> purchased Roxio's Easy Media Creator Suite 9 (Vista Compatible -- yeah
> right)
>
> After fixing a few issues with that, I thought I was all set. Now,
> whenever I try editing videos, my computer screen goes black and my PC
> beeps. It will come back for a second, disappear, and beep some more.
> I get an error message that says my igfx drive has stopped working, and
> yada yada.
>
> I've researched the issue.
>
> Apparently this happens a lot to people who play to war of the
> warcraft. Supposedly, all I need is to update my igfx drive, and I'll
> be all set? So I track down the update for my Intel 82945G express
> Chipset Family Card-majiig
> (http://support.intel.com/support/gra.../CS-023621.htm) and it
> tells me it's not validated for my computer.
>
> I have no idea what else to do. Microsoft's Amazing problem resolver
> has no solutions, and I can't find anything like this online (minus the
> War of the Warcraft thing). While Searching through my Problem solver
> program, I found this--(below)
>
> Not sure what it means, but googling it brought me here, so I figured
> I'd try it out. Please let me know if there is anything I can do
>
>
>
> Description
> A problem with your video hardware caused Windows to stop working
> correctly.
>
> Problem signature
> Problem Event Name: LiveKernelEvent
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Files that help describe the problem (some files may no longer be
> available)
> WD-20070531-2151-02.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem,
> opening a copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: 117
> BCP1: 88C9FD30
> BCP2: 8C0253D0
> BCP3: 0000000E
> BCP4: 00000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
> Server information: e3772240-605b-45e1-a36f-f023ef49b3c3
>
>
> --
> tekietek
> ------------------------------------------------------------------------
> tekietek's Profile: http://forums.techarena.in/member.php?userid=26295
> View this thread: http://forums.techarena.in/showthread.php?t=758747
>
> http://forums.techarena.in
>
>

My System SpecsSystem Spec
Old 06-03-2007   #4 (permalink)
tekietek


 
 

Re: igfx drive stopped responding


freddy;2900097 Wrote:
> tekietek,
> Did you get mixed up?


No... Sorry. I don't know what's going on. This morning I posted a
reply asking if I was in the right place to do that thing you told
me--don't know what happened to it?

Anyway, I think I found it what you were looking for... Under Intel,
there are 52 Warnings and 104 "Information"s
All the Warnings are Event ID 17, and the Infos are 18, 16, and 0.
Below is a copy of one of the 17s

----------


System

- Provider

[ Name] CCU_Engine



- EventID 17

[ Qualifiers] 0

Level 3

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2007-05-15T04:03:54.000Z

EventRecordID 112

Channel IntelDH

Computer Mothership2

Security


- EventData

CCUEngine::CheckPlatformReadiness detected Unsupported Platform


--
tekietek
------------------------------------------------------------------------
tekietek's Profile: http://forums.techarena.in/member.php?userid=26295
View this thread: http://forums.techarena.in/showthread.php?t=758747

http://forums.techarena.in

My System SpecsSystem Spec
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