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Vista - Usb Device and blue screen

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Old 06-05-2007   #1 (permalink)
Jeff


 
 

Usb Device and blue screen

I have an infrared device that I use with a heart rare monitor. I plug it
into my laptop (Vista home premium) and it says installing drivers etc. I
d/l data to pc and close program and unplug device and get a blue screen
with no solutions. I don't have the safely remove hardware icon etc.
I now have to disable it in device mgr before unplugging.

I enclosed a copy from the problem and solutions log below...

Any Ideas?

J

Product
Windows
Problem
Shut down unexpectedly
Date
5/30/2007 2:35 PM
Status
Not Reported
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini053007-02.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: a
BCP1: 000000B0
BCP2: 00000002
BCP3: 00000000
BCP4: 81C0C0F3
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1


My System SpecsSystem Spec
Old 06-05-2007   #2 (permalink)
Don


 
 

Re: Usb Device and blue screen

Jeff wrote:
> I have an infrared device that I use with a heart rare monitor. I plug
> it into my laptop (Vista home premium) and it says installing drivers...


Does Vista install the drivers every time you plug it in? If yes,
I would open the Device Manager and find out what drivers Vista is
installing, and what Vista thinks the device actually is. Do you
see any devices marked with the dreaded exclamation mark?

My System SpecsSystem Spec
Old 06-06-2007   #3 (permalink)
Jeff


 
 

Re: Usb Device and blue screen


> Jeff wrote:
>> I have an infrared device that I use with a heart rare monitor. I plug it
>> into my laptop (Vista home premium) and it says installing drivers...

>

Don wrote:
> Does Vista install the drivers every time you plug it in? If yes,
> I would open the Device Manager and find out what drivers Vista is
> installing, and what Vista thinks the device actually is. Do you
> see any devices marked with the dreaded exclamation mark?
>

Only the first time. I plugged it into a different port and it installed
there too. It knows it's a polar usb interface and says installing drivers
etc. Then installed successfully.

J


My System SpecsSystem Spec
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