Many thanks for the replies "freddy", afraid I had tried variants of these,
all to no avail. As said Vista does recognise the devices by name, and
apparently puts in the appropriate drivers
then fails to use one (?) critical
file. Actual message is -
Software - Data Traveler U3
Windows encountered a problem installing th driver
software for your device
Windows found driver
software for your device but encountered an error while
attempting to install it.
USB Mass Storage Device
The system cannot find the file specified.
If you know the manufacturer of your device, you can visit its website and
check the support section for driver software."
As said I have contacted the manufaturer of one of my devices, Kingston, and
they cannot supply an driver, they do have an update file but that is for
when the device has been recognised by Vista. The other USB device is made by
Samsung and you have to now which branch of its comglorerate you need to
contact. Another device is made by Toshiba, their Japanese site gives details
of the drive (U3) and states that drivers
will be available in February
2007(!!), but no short-cut is available. Presumably they expected the drivers
(32 bit or 64 bit) to be within the Vista installation.
As said in my initial posting, it seems as if this is happening to a lot of
other Vista users, does Microsoft know? And if so will they issue a bulletine
> I found the following posted on the HP website for its customers having USB
> detection problems:
> You can't have too many of these.
> "GrayPM" wrote:
> > Until recently my version of Vista (Home Premium edition 64 bit) recognised a
> > Samsung Flash Drive, now for some reason it doesn't. At same time other USB
> > Memory Devices (Kingston U3 DataTraveler 2Gb) stoarge devices. With all these
> > devices when I install the unit Vista recognises them, installs a driver and
> > then tells me that a file is missing and thathat the installation is stopped
> > - and thus I cannot use the device. I have contacted Kingston and they told
> > me about 2 possible solutions - tell Vista to go to System32 etc and to go to
> > c:/Windows/Inf and remove INFCACHE.1; as it might have got corrupted, which
> > I have duly done. Still the devices are not recognised or the file is still
> > reported as missing. Kingston haven't got back to me since I reported the
> > failure although they did promise to (now 4 days).
> > From my searching on this Group and via the web this seems a common problem
> > (solved by above??) any one suggest another 'work around', I have even tried
> > getting Vista to recognise these devices as other brands.
> > --
> > Gray