tjb1991,
Roger, dodger, that's what I mean. We're trying to connect a USB hub, not a
USB device, so that HP troubleshooting guide don't apply. I had a moment of
insanity, but I back sane now.
WinXP should have an entry in Device Manager for that pcmcia USB hub apart
from that shown under Universal Serial Bus controllers. That's the item you
want to identify, because that's the item you will want to see in Vista
Device Manager. When you see that item in Vista, you will have it installed,
or at least identified as a device if not actually installed. That is, if
not installed, it could be identified as an Unknown Device, or a some sort of
problem device. So, take another look in WinXP Device Manager to try to
identify it and then we know what we're looking for.
In addition. with the device attached, check Vista Device Manager to
determine whether it shows up in some manner (Unknown Device, Problem with a
yellow !, whatever). I think we're on the right track now.
--
freddy
"tjb1991" wrote:
>
> Well, it is a 4 port usb 2.0 pcmcia. It connects to the computer
> through pcmcia and at the other end of the card is a 4 port usb hub, there is
> no connecting device. its all the same device. Yes, if thats what you mean.
>
> In device manager this is what came up for XP when i inserted the card:
>
> USB Root Hub
> USB Root Hub
> USB Root Hub
> VIA Rev 5 or later USB Universal Host Controller
> VIA Rev 5 or later USB Universal Host Controller
> VIA USB Enhanced Host Controller
>
> Thanks-
> tjb1991
>
> "freddy" wrote:
>
> > tjb1991,
> >
> > Well, at this stage of the issue I'm still thinking it should work with
> > Vista. There is another side to this issue I didn't mention previously.
> > That is, the pcmcia device isn't really a USB device as such. It's actually
> > a USB hub which attaches via the pcmcia interface. Do I understand correctly?
> >
> > In that event, the issue you face could be different from that which we have
> > been discussing. The issue could be that Vista isn't recognizing the device
> > as a USB hub connected via pcmcia interface. After thinking about this, that
> > could be a horse of a different color.
> >
> > Check out this point in WinXP. Look in Device Manager to determine how
> > WinXP recognizes the device. What is it? The answer may provide a clue as
> > to how to proceed with this problem.
> > --
> > freddy
> >
> >
> > "tjb1991" wrote:
> >
> > > The box it came in made it look as if it had been made before Vista was
> > > released, and does not say anything about vista. The card is in compliance
> > > with the universal USB standard.
> > >
> > > "freddy" wrote:
> > >
> > > > tjb1991,
> > > >
> > > > This next step is a little more involved and may take more time and effort,
> > > > but what can you do. The following site was est.blished by HP to aid its
> > > > customers in troubleshooting USB issues. Since USB is a universal standard,
> > > > the steps involved at the site can be used by anyone:
> > > >
> > > > http://h10025.www1.hp.com/ewfrf/wc/g...name=c00820197
> > > >
> > > > I'm assuming that the pcmcia USB card is Vista compatible, since it should
> > > > be in compliance with the universal USB standard, but there is always a
> > > > possibility that it's not. If you can't resolve this problem, you might
> > > > start checking from that point of view.
> > > >
> > > > --
> > > > freddy
> > > >
> > > >
> > > > "tjb1991" wrote:
> > > >
> > > > > Nope, the file didnt get reestablished, and the records did not have any
> > > > > errors concerning that.
> > > > >
> > > > > thanks
> > > > >
> > > > > "freddy" wrote:
> > > > >
> > > > > > tjb1991,
> > > > > >
> > > > > > I don't know whether we're close or not. Check to see whether the
> > > > > > INFCACHE.1 file got reestablished. If it did, delete it again.
> > > > > >
> > > > > > If that doesn't work, check a report in which Vista records error
> > > > > > conditions: Start > All Programs > Maintenance > Problem Reports and
> > > > > > Solutions. Peruse the report and note any error conditions contained
> > > > > > therein. Focus on report recommendations for corrective action to take.
> > > > > > Post back. There are still other things that can be done.
> > > > > > --
> > > > > > freddy
> > > > > >
> > > > > >
> > > > > > "tjb1991" wrote:
> > > > > >
> > > > > > > hey,
> > > > > > > Well, i deleted it, inserted the card, and the system actually stayed
> > > > > > > alive a little longer than usual. it was about 10 seconds instead of 5, i
> > > > > > > think your close.
> > > > > > >
> > > > > > > Thanks for your quick help
> > > > > > > -tjb1991
> > > > > > >
> > > > > > > "freddy" wrote:
> > > > > > >
> > > > > > > > tjb1991,
> > > > > > > >
> > > > > > > > Some folks have had good luck resolving issues like you have by deleting the
> > > > > > > > INFCACHE.1 file, which can get corrupted with bad data and cause issues. The
> > > > > > > > file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file
> > > > > > > > and right click it and select delete. To do this, you will likely have to
> > > > > > > > give yourself permission to delete it, because of Windows built-in security
> > > > > > > > you know. Just right click the file, select Properties and then click on the
> > > > > > > > security tab. Let us know whether this procedure does anything. Sometimes
> > > > > > > > it does and sometimes not. Post back on the results. If needed, we'll try
> > > > > > > > something else.
> > > > > > > >
> > > > > > > > --
> > > > > > > > freddy
> > > > > > > >
> > > > > > > >
> > > > > > > > "tjb1991" wrote:
> > > > > > > >
> > > > > > > > > Hi,
> > > > > > > > > I recently bought a genaric usb 2.0 pcmcia. It works perfect in XP SP2
> > > > > > > > > (duel-boot) but not in Vista home premium. ANYTIME i insert the card it locks
> > > > > > > > > the computer up, i could be booting the system, have the card in the system
> > > > > > > > > at boot or inserting it when vista is running. When it locks there is no BSOD
> > > > > > > > > or anything, i have to force a shut down. Im running on a gateway solo 9550.
> > > > > > > > > 512 ram, 32 vram, 1066 mhz.
> > > > > > > > > thanks
> > > > > > > > >