Well, if you're sure you have Vista compatible drivers, then they should be
recognized and install. There must be some other problem causing this
condition to happen.
For example, some folks have had good luck resolving issues like you have by
deleting the INFCACHE.1 file, which can get corrupted with bad data and cause
issues with driver recognition. The file is located at C:\Windows\inf.
There, scroll down to the INFCACHE.1 file and right click it and select
delete. To do this, you will likely have to give yourself permission to
delete it, because of Windows built-in security you know. Just right click
the file, select Properties and then click on the
security tab. Let us know whether this procedure does anything. Sometimes
it does and sometimes not.
> It looks as though I've been chasing a red herring while the real problem
> goes unresolved: I never managed to get the scanner to work on this computer.
> It's a CanoScan LiDE 60. I downloaded the 32-bit Vista compatible driver
> directly from the Canon site. After I install it and plug in the scanner,
> the new hardware wizard searches in vain for the driver before producing a
> contradictory error message: on the one hand, it claims to have found the
> driver but encountered an error, on the other hand it claims not to have
> found the driver.
> I've tried any number of contortions - uninstalling, reinstalling, using
> selective startup, etc. (following directions from the folks at Canon). No
> Any ideas?
> "freddy" wrote:
> > rjk42,
> > Did you manage to ever get the scanner to work under Vista? You comments
> > sound as though you didn't manage this, even with Cannon tech support. Is
> > this correct?
> > Are the scanner drivers and software you were trying to use Vista
> > compatible? Drivers for the scanner must be Vista compatible in order to
> > make the scanner function properly.
> > The reason I'm asking is because Vista drivers/software for your scanner are
> > likely available from a 3rd party vendor if you need them. I post this for
> > your information and consideration. Post back if you need information abort
> > those drivers.
> > --
> > freddy