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| | #11 (permalink) |
| | Re: Finally -- Vista 32-bit ONLY -- drivers for HP LaserJet 1020 At the chocolate factory... I have the same problem you have. Everything I send the printer without graphics prints fine, everything with graphics puts a line on the right side of the paper, but only where the graphic is.(Having a 2- inch square graphic at the top and bottom of a document results in a 2- inch line at the top and bottom of the print, with empty space between them) If I insert a graphic into a text-only Word document that printed fine, not only does it print the line next to the graphic, but it prints tiny lines next to each line with text. It is NOT a hardware problem. Doing a system restore to before the Vista drivers were loaded gets me to where I was before - using XP drivers and never being able to print the first document sent to the printer, but printing everything after that fine unless I turned off the printer. I've been to Customer Service hell with HP, including a couple of useless chat sessions where one lady got annoyed when I even suggested that it was possible to use XP drivers with Vista. She said none of their engineers ever got anything to print on a Vista machine with XP drivers! I was never able to fully get rid of the XP drivers - the uninstall program crashed, and doing what Cal Bear '66 suggested resulted in one file that refused to delete. Maybe I should have tried Safe Mode to do that before putting on the Vista drivers. They have no uninstall option. I'm don't know where to go from here either... |
My System Specs![]() |
| | #12 (permalink) |
| | Re: Finally -- Vista 32-bit ONLY -- drivers for HP LaserJet 1020 rhartley... I still cant solve the problem with the lines, using Vista and HP1020 printer. I blew out Vista drivers for HP1020 and installed XP Drivers. I got the same lines. It is true, I only get lines when printing a graphic and where the graphic is and where there is a text. It is a line ont the right side, where the graphic and the text is. There is no line between spaces. So....I also think it is not a hardware problem, but it is a strange problem... It is strange coz there is no lines when printing a text document without graphics and even with some docs with graphics there are no lines.. I´ll be continue searching something helpful. If anybody else has this same problem, please post. See u later... At the chocolate factory. "rhartley@bcm.tmc.edu" wrote: > At the chocolate factory... > I have the same problem you have. Everything I send the printer > without graphics prints fine, everything with graphics puts a line on > the right side of the paper, but only where the graphic is.(Having a 2- > inch square graphic at the top and bottom of a document results in a 2- > inch line at the top and bottom of the print, with empty space between > them) If I insert a graphic into a text-only Word document that > printed fine, not only does it print the line next to the graphic, but > it prints tiny lines next to each line with text. It is NOT a hardware > problem. Doing a system restore to before the Vista drivers were > loaded gets me to where I was before - using XP drivers and never > being able to print the first document sent to the printer, but > printing everything after that fine unless I turned off the printer. > I've been to Customer Service hell with HP, including a couple of > useless chat sessions where one lady got annoyed when I even suggested > that it was possible to use XP drivers with Vista. She said none of > their engineers ever got anything to print on a Vista machine with XP > drivers! I was never able to fully get rid of the XP drivers - the > uninstall program crashed, and doing what Cal Bear '66 suggested > resulted in one file that refused to delete. Maybe I should have tried > Safe Mode to do that before putting on the Vista drivers. They have no > uninstall option. I'm don't know where to go from here either... > > |
My System Specs![]() |
| | #13 (permalink) |
| | Re: Finally -- Vista 32-bit ONLY -- drivers for HP LaserJet 1020 At the chocolate factory, Were you using the XP drivers without getting the lines before installing the Vista drivers? Since I was using XP drivers and never got the lines until installing Vista drivers, I did a system restore to a date before the Vista install, and that at least got rid of the line problem. |
My System Specs![]() |
| | #14 (permalink) |
| | Re: Finally -- Vista 32-bit ONLY -- drivers for HP LaserJet 1020 Nope. Thats the problem. I didnt use XP Drivers before. My Hp1020 is new, i downloaded Vista drivers and installed them. So i have never seen my printer working as it should be.... I uninstalled Vista Drivers and installed Xp Drivers. No solution, lines continue there, only in docs with graphics. What do u think? "rhartley@bcm.tmc.edu" wrote: > At the chocolate factory, > Were you using the XP drivers without getting the lines before > installing the Vista drivers? Since I was using XP drivers and never > got the lines until installing Vista drivers, I did a system restore > to a date before the Vista install, and that at least got rid of the > line problem. > > |
My System Specs![]() |
| | #15 (permalink) |
| | Re: Finally -- Vista 32-bit ONLY -- drivers for HP LaserJet 1020 I do have that printer under Vista. I works well with software and drivers downloaded from HP Web site.Do not connect the printer until the drivers have been installed. "At the chocolate factory..." <Atthechocolatefactory@discussions.microsoft.com> a écrit dans le message de news:0DCFC01D-4286-42B8-9FC8-61C8F4943E00@microsoft.com... > Nope. Thats the problem. I didnt use XP Drivers before. My Hp1020 is new, > i > downloaded Vista drivers and installed them. So i have never seen my > printer > working as it should be.... I uninstalled Vista Drivers and installed Xp > Drivers. No solution, lines continue there, only in docs with graphics. > What > do u think? > > "rhartley@bcm.tmc.edu" wrote: > >> At the chocolate factory, >> Were you using the XP drivers without getting the lines before >> installing the Vista drivers? Since I was using XP drivers and never >> got the lines until installing Vista drivers, I did a system restore >> to a date before the Vista install, and that at least got rid of the >> line problem. >> >> |
My System Specs![]() |
| | #16 (permalink) |
| | Re: Finally -- Vista 32-bit ONLY -- drivers for HP LaserJet 1020 These people are having a problem with a faint line on the right (?) side of their printouts whenever it contains a graphic using the Vista driver. I do not have this problem. Do you? -- I Bleed Blue and Gold GO BEARS! "Natéag" <gaetanfo@videotron.ca> wrote in message news:uO8tMos2HHA.4400@TK2MSFTNGP06.phx.gbl... >I do have that printer under Vista. I works well with software and drivers > downloaded from HP Web site.Do not connect the printer until the drivers > have been installed. > > > "At the chocolate factory..." > <Atthechocolatefactory@discussions.microsoft.com> a écrit dans le message de > news:0DCFC01D-4286-42B8-9FC8-61C8F4943E00@microsoft.com... >> Nope. Thats the problem. I didnt use XP Drivers before. My Hp1020 is new, i >> downloaded Vista drivers and installed them. So i have never seen my printer >> working as it should be.... I uninstalled Vista Drivers and installed Xp >> Drivers. No solution, lines continue there, only in docs with graphics. What >> do u think? >> >> "rhartley@bcm.tmc.edu" wrote: >> >>> At the chocolate factory, >>> Were you using the XP drivers without getting the lines before >>> installing the Vista drivers? Since I was using XP drivers and never >>> got the lines until installing Vista drivers, I did a system restore >>> to a date before the Vista install, and that at least got rid of the >>> line problem. >>> >>> > |
My System Specs![]() |
| | #17 (permalink) |
| | Re: Finally -- Vista 32-bit ONLY -- drivers for HP LaserJet 1020 Another footprint in the path... I connected my new HP1020 to a friend´s Gateway lap running XP. The printer works fine with XP. No lines when printing documents with graphics either from Office 2007 or Acrobat. So...it is not a hardware printer error. It is a software error where Vista is involved. At least i know the printer is okay, so i will continue searching how to solve the problem. "Cal Bear '66" wrote: > These people are having a problem with a faint line on the right (?) side of > their printouts whenever it contains a graphic using the Vista driver. I do not > have this problem. Do you? > > -- > I Bleed Blue and Gold > GO BEARS! > > > "Natéag" <gaetanfo@videotron.ca> wrote in message > news:uO8tMos2HHA.4400@TK2MSFTNGP06.phx.gbl... > >I do have that printer under Vista. I works well with software and drivers > > downloaded from HP Web site.Do not connect the printer until the drivers > > have been installed. > > > > > > "At the chocolate factory..." > > <Atthechocolatefactory@discussions.microsoft.com> a écrit dans le message de > > news:0DCFC01D-4286-42B8-9FC8-61C8F4943E00@microsoft.com... > >> Nope. Thats the problem. I didnt use XP Drivers before. My Hp1020 is new, i > >> downloaded Vista drivers and installed them. So i have never seen my printer > >> working as it should be.... I uninstalled Vista Drivers and installed Xp > >> Drivers. No solution, lines continue there, only in docs with graphics. What > >> do u think? > >> > >> "rhartley@bcm.tmc.edu" wrote: > >> > >>> At the chocolate factory, > >>> Were you using the XP drivers without getting the lines before > >>> installing the Vista drivers? Since I was using XP drivers and never > >>> got the lines until installing Vista drivers, I did a system restore > >>> to a date before the Vista install, and that at least got rid of the > >>> line problem. > >>> > >>> > > > > > |
My System Specs![]() |
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