If my reading of your descriptions is correct, it seems as though your
printer is installed. You see it twice because you see it as a scanner and
also as a printer. It appears as though you also see it as a USB device, as
well as a IEEE (Firewire) device. I suppose your printer can be used either
way. From a distance, I'd say it's installed, but I'm not there to see for
myself. Also, you don't see File in Control Panel > Printers because your
menu bar is hidden. You have to unhide it.
So, I need to know what you mean when you say, "I can't select a printer"
(words to that effect). In Control Panel, Printers, can you print a test
Also, in Documents (formerly My Documents), can you right click a document
and select Print and get output at the printer?
In Word or in Word Pad (or any application from which you can print), when
you click on File and then on Print, is a printer available when you click on
Find a Printer or on Select a Printer?
If all else fails, perhaps you have a USB device recognition issue that can
be resolved by deleting the INFCACHE.1 file. It can get corrupted with bad
data and cause issues like you MAY have. The file is located at:
C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it
and select delete. To do this, you will likely have to give yourself
permission to delete it, because of Windows built-in Security. Just right
click the file, select Properties and then click on the security tab. Let us
know whether this procedure does anything. Sometimes it does and sometimes it
doesn't, but I'm not convinced you have this problem. Post back on results.
"Christian MÃ¸ller Nielsen" wrote:
> On 19 Jul., 15:38, freddy <fkirsc...@tidalwave.net> wrote:
> > Christian,
> > Check in Control Panel > Printers to see whether the printer icon is
> > displayed.
> It is. The icon was displayed after trying to install HP driver
> (without the usb cable pluged in)
> Also, under File (in Control Panel, Printers) select Server
> > Properties and look under the Drivers tab.
> I cannot find anything called "File" or "Server Properties" (
> >Your printer should appear there
> > if it's installed. If not, select Add a Printer to see whether you can find
> > it listed as a choice to install. If the menu bar is hidden, right click the
> > menu bar area and unhide it.
> > In addition, in Device Manager, under View (at the top menu), select Show
> > Hidden Devices. In the window that opens, the printer should be displayed.
> > If it is, note whether any error messages, or other indication of errors, are
> > displayed. Follow any instructions for correcting any problems. Post back.
> I see the hardware listed 2 times.
> 1) Pictureunits
> HP LaserJet 3052 Scanner
> 2) IEEE 1284.4 - units
> HP LaserJet 3052 (DOT4USB)