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Vista - Also unable to install HP C6180 All in one

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Old 07-28-2007   #1 (permalink)
Rudolph


 
 

Also unable to install HP C6180 All in one

I am also having problems with the install. I get to step 3 about 50% of the
way through and it has a fatal error. When I select the detail of the error
I get:
"hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No dat
- Validate No = Application did not return ERROR_SUCCESS

Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
vista. I have tried from both the CD and the on site download. I have tried
many things. It is amazing because it work great on an XP system I have at
home. By the way I am trying through a network. The printer is installed by
wire to the router.

Thanks

Rudolph

My System SpecsSystem Spec
Old 07-28-2007   #2 (permalink)
freddy


 
 

RE: Also unable to install HP C6180 All in one

Rudolph,

Maybe you need the rollup. Consider the following new USB fix that just
came out:

http://support.microsoft.com/default...en-us%3b936003

I don't know whether this fix is applicable to your situation, but you never
know until you try it.
--
freddy


"Rudolph" wrote:

> I am also having problems with the install. I get to step 3 about 50% of the
> way through and it has a fatal error. When I select the detail of the error
> I get:
> "hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No dat
> - Validate No = Application did not return ERROR_SUCCESS
>
> Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
> vista. I have tried from both the CD and the on site download. I have tried
> many things. It is amazing because it work great on an XP system I have at
> home. By the way I am trying through a network. The printer is installed by
> wire to the router.
>
> Thanks
>
> Rudolph

My System SpecsSystem Spec
Old 07-28-2007   #3 (permalink)
Cal Bear '66


 
 

Re: Also unable to install HP C6180 All in one

Have you tried to COMPLETELY remove the old printer install. Just deleting the
printer from the Printer window will not necessarily remove it completely.

In the Printers window, Menu bar (ALT if not visible). File > Run as
Administrator > Server Properties..., Drivers tab, highlight the printer and
press the remove button. ( Do not remove the XPS printer -- it is a b***h to
reinstall.)

If there are any HP entries for your printer in Control Panel > Programs and
Features, uninstall them also.

If the printer is USB, make sure it is not connected to the PC. Reboot.

Run the downloaded HP software and ONLY plug in the printer USB cable when
prompted.

--
I Bleed Blue and Gold
GO BEARS!


"Rudolph" <Rudolph@discussions.microsoft.com> wrote in message
news:8FEE0661-5404-4537-997F-AAF8A3E02D73@microsoft.com...
>I am also having problems with the install. I get to step 3 about 50% of the
> way through and it has a fatal error. When I select the detail of the error
> I get:
> "hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No dat
> - Validate No = Application did not return ERROR_SUCCESS
>
> Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
> vista. I have tried from both the CD and the on site download. I have tried
> many things. It is amazing because it work great on an XP system I have at
> home. By the way I am trying through a network. The printer is installed by
> wire to the router.
>
> Thanks
>
> Rudolph



My System SpecsSystem Spec
Old 07-28-2007   #4 (permalink)
Rudolph


 
 

Re: Also unable to install HP C6180 All in one

Thanks. It is network connected so I don't have to worry about connecting
before or after. There are no printers other than XPS and onenote2007. I
will look into the patch as well, have had no success getting past the driver
install.

Thanks

"Cal Bear '66" wrote:

> Have you tried to COMPLETELY remove the old printer install. Just deleting the
> printer from the Printer window will not necessarily remove it completely.
>
> In the Printers window, Menu bar (ALT if not visible). File > Run as
> Administrator > Server Properties..., Drivers tab, highlight the printer and
> press the remove button. ( Do not remove the XPS printer -- it is a b***h to
> reinstall.)
>
> If there are any HP entries for your printer in Control Panel > Programs and
> Features, uninstall them also.
>
> If the printer is USB, make sure it is not connected to the PC. Reboot.
>
> Run the downloaded HP software and ONLY plug in the printer USB cable when
> prompted.
>
> --
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "Rudolph" <Rudolph@discussions.microsoft.com> wrote in message
> news:8FEE0661-5404-4537-997F-AAF8A3E02D73@microsoft.com...
> >I am also having problems with the install. I get to step 3 about 50% of the
> > way through and it has a fatal error. When I select the detail of the error
> > I get:
> > "hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No dat
> > - Validate No = Application did not return ERROR_SUCCESS
> >
> > Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
> > vista. I have tried from both the CD and the on site download. I have tried
> > many things. It is amazing because it work great on an XP system I have at
> > home. By the way I am trying through a network. The printer is installed by
> > wire to the router.
> >
> > Thanks
> >
> > Rudolph

>
>

My System SpecsSystem Spec
Old 07-28-2007   #5 (permalink)
Cal Bear '66


 
 

Re: Also unable to install HP C6180 All in one

Have you tried the File > Run as Administrator > Add Printer?

--
I Bleed Blue and Gold
GO BEARS!


"Rudolph" <Rudolph@discussions.microsoft.com> wrote in message
news:6323F5DD-9C1F-4FC8-A4F5-ADED30D165B8@microsoft.com...
> Thanks. It is network connected so I don't have to worry about connecting
> before or after. There are no printers other than XPS and onenote2007. I
> will look into the patch as well, have had no success getting past the driver
> install.
>
> Thanks
>
> "Cal Bear '66" wrote:
>
>> Have you tried to COMPLETELY remove the old printer install. Just deleting
>> the
>> printer from the Printer window will not necessarily remove it completely.
>>
>> In the Printers window, Menu bar (ALT if not visible). File > Run as
>> Administrator > Server Properties..., Drivers tab, highlight the printer and
>> press the remove button. ( Do not remove the XPS printer -- it is a b***h to
>> reinstall.)
>>
>> If there are any HP entries for your printer in Control Panel > Programs and
>> Features, uninstall them also.
>>
>> If the printer is USB, make sure it is not connected to the PC. Reboot.
>>
>> Run the downloaded HP software and ONLY plug in the printer USB cable when
>> prompted.
>>
>> --
>> I Bleed Blue and Gold
>> GO BEARS!
>>
>>
>> "Rudolph" <Rudolph@discussions.microsoft.com> wrote in message
>> news:8FEE0661-5404-4537-997F-AAF8A3E02D73@microsoft.com...
>> >I am also having problems with the install. I get to step 3 about 50% of
>> >the
>> > way through and it has a fatal error. When I select the detail of the
>> > error
>> > I get:
>> > "hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No
>> > dat
>> > - Validate No = Application did not return ERROR_SUCCESS
>> >
>> > Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
>> > vista. I have tried from both the CD and the on site download. I have
>> > tried
>> > many things. It is amazing because it work great on an XP system I have at
>> > home. By the way I am trying through a network. The printer is installed
>> > by
>> > wire to the router.
>> >
>> > Thanks
>> >
>> > Rudolph

>>
>>



My System SpecsSystem Spec
Old 07-28-2007   #6 (permalink)
Rudolph


 
 

Re: Also unable to install HP C6180 All in one

I tried that also. Still no luck.

Thanks

"Cal Bear '66" wrote:

> Have you tried the File > Run as Administrator > Add Printer?
>
> --
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "Rudolph" <Rudolph@discussions.microsoft.com> wrote in message
> news:6323F5DD-9C1F-4FC8-A4F5-ADED30D165B8@microsoft.com...
> > Thanks. It is network connected so I don't have to worry about connecting
> > before or after. There are no printers other than XPS and onenote2007. I
> > will look into the patch as well, have had no success getting past the driver
> > install.
> >
> > Thanks
> >
> > "Cal Bear '66" wrote:
> >
> >> Have you tried to COMPLETELY remove the old printer install. Just deleting
> >> the
> >> printer from the Printer window will not necessarily remove it completely.
> >>
> >> In the Printers window, Menu bar (ALT if not visible). File > Run as
> >> Administrator > Server Properties..., Drivers tab, highlight the printer and
> >> press the remove button. ( Do not remove the XPS printer -- it is a b***h to
> >> reinstall.)
> >>
> >> If there are any HP entries for your printer in Control Panel > Programs and
> >> Features, uninstall them also.
> >>
> >> If the printer is USB, make sure it is not connected to the PC. Reboot.
> >>
> >> Run the downloaded HP software and ONLY plug in the printer USB cable when
> >> prompted.
> >>
> >> --
> >> I Bleed Blue and Gold
> >> GO BEARS!
> >>
> >>
> >> "Rudolph" <Rudolph@discussions.microsoft.com> wrote in message
> >> news:8FEE0661-5404-4537-997F-AAF8A3E02D73@microsoft.com...
> >> >I am also having problems with the install. I get to step 3 about 50% of
> >> >the
> >> > way through and it has a fatal error. When I select the detail of the
> >> > error
> >> > I get:
> >> > "hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No
> >> > dat
> >> > - Validate No = Application did not return ERROR_SUCCESS
> >> >
> >> > Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
> >> > vista. I have tried from both the CD and the on site download. I have
> >> > tried
> >> > many things. It is amazing because it work great on an XP system I have at
> >> > home. By the way I am trying through a network. The printer is installed
> >> > by
> >> > wire to the router.
> >> >
> >> > Thanks
> >> >
> >> > Rudolph
> >>
> >>

>
>

My System SpecsSystem Spec
Old 07-28-2007   #7 (permalink)
Wayne Wastier


 
 

Re: Also unable to install HP C6180 All in one


"Rudolph" <Rudolph@discussions.microsoft.com> wrote in message
news:8FEE0661-5404-4537-997F-AAF8A3E02D73@microsoft.com...
>I am also having problems with the install. I get to step 3 about 50% of
>the
> way through and it has a fatal error. When I select the detail of the
> error
> I get:
> "hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No
> dat
> - Validate No = Application did not return ERROR_SUCCESS
>
> Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
> vista. I have tried from both the CD and the on site download. I have
> tried
> many things. It is amazing because it work great on an XP system I have
> at
> home. By the way I am trying through a network. The printer is installed
> by
> wire to the router.
>
> Thanks
>
> Rudolph


Rudolph, did you do a clean install of Vista or an upgrade? The reason I
ask is that upgrades are very tricky to say the least.


Wayne


My System SpecsSystem Spec
Old 07-28-2007   #8 (permalink)
huwyngr


 
 

Re: Also unable to install HP C6180 All in one

In article <6323F5DD-9C1F-4FC8-A4F5-ADED30D165B8@microsoft.com>,
Rudolph wrote:

> *It is network connected so I don't have to worry about connecting*
> before or after.


Since it still does not install why not try disconnecting anyway; or
closing the network?

I don't used networked printer in one sense of that word but I've an
idea that you have to install a driver on the machine to which the
printer is not connected and you have to make sure the port / URL is
correct.

FWIW

My System SpecsSystem Spec
Old 07-29-2007   #9 (permalink)
freddy


 
 

RE: Also unable to install HP C6180 All in one

Rudolph,

I did a google search on "Application did not return error_success." I got
lots of hits, but I stopped when I found the following Microsoft KB article:

http://support.microsoft.com/kb/226494

The KB mentions this error a little past midway down, under Event ID 1008.
It seems the idea behind the KB article is to obtain enough information in
order to troubleshoot the problem.

In that regard, you may want to use google to get additional information
about this. In addition, take a look at the Vista error report found at
Start > Maintenance > Problem Reports and Solutions. Peruse the report for
this error and look for any recommended remedial action to take. You never
know until you look. There might be a solution there. Just some additional
information.
--
freddy


"Rudolph" wrote:

> I am also having problems with the install. I get to step 3 about 50% of the
> way through and it has a fatal error. When I select the detail of the error
> I get:
> "hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No dat
> - Validate No = Application did not return ERROR_SUCCESS
>
> Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
> vista. I have tried from both the CD and the on site download. I have tried
> many things. It is amazing because it work great on an XP system I have at
> home. By the way I am trying through a network. The printer is installed by
> wire to the router.
>
> Thanks
>
> Rudolph

My System SpecsSystem Spec
Old 07-29-2007   #10 (permalink)
Rudolph


 
 

RE: Also unable to install HP C6180 All in one

Wayne, Vista came with the system, thanks for the suggestion.

Freddy, never saw that function before. Great ideas, none of it worked
though.

I will keep trying, thanks for all of the feedback everyone has sent so far.

"freddy" wrote:

> Rudolph,
>
> I did a google search on "Application did not return error_success." I got
> lots of hits, but I stopped when I found the following Microsoft KB article:
>
> http://support.microsoft.com/kb/226494
>
> The KB mentions this error a little past midway down, under Event ID 1008.
> It seems the idea behind the KB article is to obtain enough information in
> order to troubleshoot the problem.
>
> In that regard, you may want to use google to get additional information
> about this. In addition, take a look at the Vista error report found at
> Start > Maintenance > Problem Reports and Solutions. Peruse the report for
> this error and look for any recommended remedial action to take. You never
> know until you look. There might be a solution there. Just some additional
> information.
> --
> freddy
>
>
> "Rudolph" wrote:
>
> > I am also having problems with the install. I get to step 3 about 50% of the
> > way through and it has a fatal error. When I select the detail of the error
> > I get:
> > "hpzwrp01.exe -m dpinstxml_vista -l XXX -f X:\hpoins18.dat - Validate No dat
> > - Validate No = Application did not return ERROR_SUCCESS
> >
> > Any thoughts? I have spent about 4 hrs with HP for them to tell me it is
> > vista. I have tried from both the CD and the on site download. I have tried
> > many things. It is amazing because it work great on an XP system I have at
> > home. By the way I am trying through a network. The printer is installed by
> > wire to the router.
> >
> > Thanks
> >
> > Rudolph

My System SpecsSystem Spec
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