Windows Vista Forums

Any fix for Creative X-FI and Vista64 (Static) yet?
  1. #1



    Member
    Join Date : May 2007
    Posts : 102
    Local Time: 11:27 PM

    Any fix for Creative X-FI and Vista64 (Static) yet?

    Using the latest drivers from creative labs website.
    I boot up vista64 (4gig ram) and all I hear is static.



    Any fixes for this? Or should I start using my Realtek onboard sound?

      My System SpecsSystem Spec

  2. #2


    Wayne Wastier Guest

    Re: Any fix for Creative X-FI and Vista64 (Static) yet?


    "gizbug" <gizbug.2uiioo@no-mx.forums.net> wrote in message
    news:gizbug.2uiioo@no-mx.forums.net...
    >
    > Using the latest drivers from creative labs website.
    > I boot up vista64 (4gig ram) and all I hear is static.
    >
    > Any fixes for this? Or should I start using my Realtek onboard sound?
    >
    >
    > --
    > gizbug


    Have you tried removing one stick of RAM leaving you with 3GB?


    Wayne



      My System SpecsSystem Spec

  3. #3



    Member
    Join Date : May 2007
    Posts : 102
    Local Time: 11:27 PM


      Thread Starter

    Re: Any fix for Creative X-FI and Vista64 (Static) yet?

    Nope. I would have stuck with vista32 if I were going to run 3gig ram =/

      My System SpecsSystem Spec

  4. #4


    Wayne Wastier Guest

    Re: Any fix for Creative X-FI and Vista64 (Static) yet?


    "gizbug" <gizbug.2uilg6@no-mx.forums.net> wrote in message
    news:gizbug.2uilg6@no-mx.forums.net...
    >
    > Nope. I would have stuck with vista32 if I were going to run 3gig ram =/
    >
    >
    > --
    > gizbug


    LOL. Looks like you have already posted this to the Creative news forum.
    So you know that the only way to get this working for now in 64 bit Vista is
    to remove a stick of ram.

    Later,
    Wayne



      My System SpecsSystem Spec

  5. #5


    Wayne Wastier Guest

    Re: Any fix for Creative X-FI and Vista64 (Static) yet?

    Just did another search on Creative's forum site and find this reply from
    Catherine of Creative Labs:

    Hello everyone,



    In our continuing efforts to resolve the reported issues of crackling and
    popping in conjunction with Sound Blaster X-Fi audio cards, we would like to
    issue a further update:



    We have conducted a full review of our shipments vs. the number of customers
    reporting this issue to our technical support advisors and subsequently
    returning the product. Based on this we have confirmed that a very small
    number of our Sound Blaster X-Fi customers are affected (approximately
    0.01%). We are of course aware of a further number of customers who are
    experiencing these same issues but have either not contacted our support
    agents or have not returned their product for whatever reason. However even
    if we double or triple our confirmed number to take this into account it
    would still only represent 0.03% of all shipments. Though only a few people
    have experienced this in real-terms, Creative is still thoroughly committed
    to working together with nVIDIA and other motherboard manufacturers to
    determine its root cause. Other than an overall fix that we believe will
    require a MB BIOS update, our Engineers have so far identified five other
    potential root causes of these symptoms. In the interest of being thorough
    we have covered all the issues and possible solutions already covered in
    previous updates as well as new findings. For the most recent updates on
    this audio crackling issue from the motherboard perspective, please contact
    nVIDIA or your motherboard manufacturer.



    Scenario 1: A game's audio samples have levels or DC biases that are
    unusually high. These samples have been found to overload the X-Fi audio
    enhancement algorithms which result in output streams that clip, or exceed
    the allowable output signal swing.



    Solution: Reduce the game's audio level. Where this is not possible, reduce
    the master volume level in Windows.



    Scenario 2: Very lengthy handling of Interrupt Service Routines (ISR) and
    Deferred Procedure Calls (DPC) by the graphics driver on nForce motherboards
    (Asus, MSI, Gigabyte are some motherboard vendors that use this chipset)
    particularly when nVIDIA SLI graphics are used. One game where this
    problem has been observed is the game Farcry, but other games may be
    affected as well. These times have been observed to be as long as 100
    milliseconds and causes the audio data buffers handed to the sound card
    driver by the application to become stale.



    Possible Solution: A third party tool called "nHancer" (www.nhancer.com)
    has been found to make it possible to mitigate this problem by retuning the
    graphics driver. We recommend setting the AFR (Alternate Frame Rendering)
    mode in nHancer to reduce the maximum interrupt deferral times (called DPC)
    to the 10-25 millisecond range. This problem is not unique to X-Fi, it
    causes crackling/distortion with a number of other audio products we have
    tested.



    Scenario 3: In a small number of cases the game crackling issues were found
    to be caused by the X-Fi driver related implementation.



    Possible Solution: Download and install the latest driver from the Creative
    website here. As of this date it is a beta version (2.09.0001). This has
    been shown to resolve the crackling issues in this small number of user's
    systems.





    Scenario 4: X-Fi's requests for PCI bus service are being "retried," or
    deferred, an extraordinary number of times, presumably while the graphics
    system is using system memory when playing Battlefield 2 during complex
    graphics scenes. It may also occur in other games and is associated most
    often with nVIDIA nForce chipsets with SLI graphics. The SoundBlaster X-Fi
    sound card can withstand up to about 450 bus retries on occasion, but in
    these cases we are sometimes seeing over 8000 bus retries for a single
    request, for a total deferral time of up to 2 milliseconds (240 nanoseconds
    per retry). We have seen these deferrals cause audio defects in
    non-Creative PCI sound cards as well.



    Possible Solutions:

    § Use 2G of dual-channel memory

    § Flash the BIOS or change CMOS can cause the memory and PCI
    performance to improve. Unfortunately in some of our tests this caused the
    performance to sometimes degrade. We cannot advise which particular BIOS
    versions improve performance and which reduce performance, but flashing the
    BIOS can cause the system memory resource allocation to change and updates
    are almost always reversible.

    § Ensure that the SATA hard drive is not conflicting with PCI
    memory resources. Changing to a different controller may help.

    § Sometimes removing one SLI graphics card, rebooting with X-Fi,
    then shutting down and reinstalling the second graphics card fixes the
    problem.



    Scenario 5: Overclocking of nVidia based graphics cards has been found to
    cause crackling issues in Battlefield 2 and other gaming titles. Our
    internal testing has found that it is the card's Memory Clock Speed that
    most directly affects the intensity and frequency of the crackling in
    Battlefield 2.



    Possible Solution: Installing the nTune application from nVidia's website
    will give you individual controls for memory clock speed and GPU clock
    speed. The slower the Memory Clock Speed, the fewer and more subtle the
    crackles. When turning the Memory Clock Speed down as far as the application
    would let us, the crackling disappeared entirely. We recommend that you
    reduce any overclocking and if necessary underclock your graphics card no
    more than necessary to resolve any audio crackling issue.



    Follow these steps to modify the clock settings on your nVidia Geforce SLI
    graphics card/s (For other brands of graphics cards please consult the
    documentation for that card or contact the manufacturer):



    1. Right click the Desktop.

    2. From the context menu, choose Properties. The Display Properties
    window appears.

    3. Click the Settings tab.

    4. Click the Advanced button.

    5. In the new window, click the nVidia tab (the one with the nVidia
    logo).

    6. In the list that appears, click Clock Frequency Settings.

    7. Select the Manual radio button.

    8. In the Settings drop-down menu, choose "Performance (3D)."

    9. Adjust the Memory Clock Speed to your specifications.

    10. Click Test Changes.

    11. Click Apply.



    IMPORTANT : Changing the default clock speed on a graphics card can have
    unexpected results. Please consult your graphics card documentation for
    further details.





    Conclusion: In summary we would like to highlight that based on our
    extensive tests our findings have shown that this issue is not limited to
    Sound Blaster X-Fi, in fact virtually any add-in audio card (and some MB
    audio based solutions) can exhibit these issues to varying degrees. Based
    on this and discussions with Nvidia, we therefore believe that this issue
    can only be completely resolved with a BIOS update from nVidia or the MB
    provider and our efforts to resolve this with them continue. In the
    meantime our efforts to alleviate the issues and find other workarounds also
    continue. We are additionally working on collating the full list of systems
    tested, which numbers over 50 different systems, and hope to publish this
    shortly.



    On a final note, thanks to the feedback we have received through our forums,
    we have become aware of our users' willingness to use beta release drivers.
    This is a very useful way for Creative to release updates and fixes earlier
    than we would otherwise be able to. Based on this we have initiated a full
    beta release program and will be issuing updates on a more regular basis
    than previously possible. To view a list of our latest releases, please
    click here.

    For more information on this issue and any of the possible resolutions,
    please approach our Customer Support team.





    Cat

    Message Edited by Catherina-CL on 06-16-2006 11:58 AM



    Quoted from:
    http://forums.creative.com/creativel...ending&page=57
    (scroll down to this message)



      My System SpecsSystem Spec

  6. #6


    Dominic Payer Guest

    Re: Any fix for Creative X-FI and Vista64 (Static) yet?

    No fix that I know of, but uninstalling the X-Fi driver in Device Manager
    after the boot is completed and then searching for new devices and
    reinstalling it usually works for me, but isn't always successful.



    "gizbug" <gizbug.2uiioo@no-mx.forums.net> wrote in message
    news:gizbug.2uiioo@no-mx.forums.net...
    >
    > Using the latest drivers from creative labs website.
    > I boot up vista64 (4gig ram) and all I hear is static.
    >
    > Any fixes for this? Or should I start using my Realtek onboard sound?
    >
    >
    > --
    > gizbug



      My System SpecsSystem Spec

  7. #7


    Cal Bear '66 Guest

    Re: Any fix for Creative X-FI and Vista64 (Static) yet?

    No problem here with the X-Fi and Vista Business x64.

    Are you using the Speaker output or the SPDIF output as Default?

    --
    I Bleed Blue and Gold
    GO BEARS!


    "gizbug" <gizbug.2uiioo@no-mx.forums.net> wrote in message
    news:gizbug.2uiioo@no-mx.forums.net...
    >
    > Using the latest drivers from creative labs website.
    > I boot up vista64 (4gig ram) and all I hear is static.
    >
    > Any fixes for this? Or should I start using my Realtek onboard sound?
    >
    >
    > --
    > gizbug




      My System SpecsSystem Spec

  8. #8


    gary0371 Guest

    RE: Any fix for Creative X-FI and Vista64 (Static) yet?

    I have the exact same issue and have resorted to using the onboard sound of
    my Asus motherboard - just a shame that still has the stuttering sound, but
    at least that is better than an earful of static and noise !

    I have the feeling this will need a BIOS update of some sort to solve - the
    static starts almost as soon as the machine is turned on, certainly well
    before any sound drivers are loaded

    "gizbug" wrote:

    >
    > Using the latest drivers from creative labs website.
    > I boot up vista64 (4gig ram) and all I hear is static.
    >
    > Any fixes for this? Or should I start using my Realtek onboard sound?
    >
    >
    > --
    > gizbug
    >


      My System SpecsSystem Spec

  9. #9



    Member
    Join Date : May 2007
    Posts : 102
    Local Time: 11:27 PM


      Thread Starter

    Re: Any fix for Creative X-FI and Vista64 (Static) yet?

    Speaker.
    Are you using 4 gig of ram? What brand MB do you have? Using Asus here.
    What version of drivers?

      My System SpecsSystem Spec

  10. #10


    Cal Bear '66 Guest

    Re: Any fix for Creative X-FI and Vista64 (Static) yet?

    Any updated Vista BIOS of motherboard device drivers available for your
    computer?

    Vista Business x64, 4GB RAM here -- no problems (except flakey SPDIF output)
    with the X-Fi.

    --
    I Bleed Blue and Gold
    GO BEARS!


    "gizbug" <gizbug.2ujis2@no-mx.forums.net> wrote in message
    news:gizbug.2ujis2@no-mx.forums.net...
    >
    > Speaker
    >
    >
    > --
    > gizbug




      My System SpecsSystem Spec

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