The answer below was prompted by a report and request for help anout subject
problem. Strange that TWO computers that came with Vista pre installed are
reacting the same way to this drive....
Restarting does not change anything, but I'll send a copy of this to
From: Tech Support
Date: 08/02/07 18:57:29
Subject: Memorex Technical Support - Reference # 238074
We had tried to found you other options in order to use your travel drive,
one is to uninstall the travel drive then restart the computer and let the
computer install the drivers again, if that doesnt work I think you have
problems with your Vista installation and you should contact Microsoft
because we use generic drivers on the travel drives and they are plug and
play so something its corrupted on the Vista installation.
Thank you for your Inquiry about your Memorex or Imation Product. With over
50 years of service, Imation and Memorex support groups, have joined forces
to give the best support available for their products.
Technical Support Representative
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