Vista - monitor keeps going blank

Hi, I have reaccuring problem with my monitor. A few days ago i was having a
video card hardware error, that said R300 was not responding but has now
recovered. That seems to have stopped. Along side this problem whilst using
my computer with no particular pattern my monitor goes black and the DELL
logo appears on my screen for a few seconds and then goes back to what I was
doing. Sometimes it does it five or six times in row, sometimes not for an
hour then just once or twice. I have been in contact with dell, we have
checked all sleep mode settings, done system restore and today, uninstalled
and reinstalled video drivers. But the problem is still there. I have not
changed anything, I dont play games on my computer and have not used any
websites that I wouldnt normally use. I just dont understand. My computer is
only three months old, so I just dont understand what it is, its becoming
extremely frustrating for me. If anyone has any idea what this may be I would
be extremely grateful. Any advice would be welcomed greatly. Thank you in
advance to anyone can shed any light on this.

Hi, I have just tried this but it still has not corrected the problem.
Anymore ideas, thanks.

"JW" wrote:

> I suggest that you remove and reinstall the cable to the monitor at both
> ends. Be very careful not to tighten down one side of each connector all
> the way before you tighten down the other side. Take a turn or two on each
> side and then take a turn or two on the other side.
>
> "Lorna1512" <Lorna1512@discussions.microsoft.com> wrote in message
> news:A42BC4DC-4FAE-4066-BC1A-BDEA46F0FF88@microsoft.com...
> > Hi, I have reaccuring problem with my monitor. A few days ago i was having
> > a
> > video card hardware error, that said R300 was not responding but has now
> > recovered. That seems to have stopped. Along side this problem whilst
> > using
> > my computer with no particular pattern my monitor goes black and the DELL
> > logo appears on my screen for a few seconds and then goes back to what I
> > was
> > doing. Sometimes it does it five or six times in row, sometimes not for an
> > hour then just once or twice. I have been in contact with dell, we have
> > checked all sleep mode settings, done system restore and today,
> > uninstalled
> > and reinstalled video drivers. But the problem is still there. I have not
> > changed anything, I dont play games on my computer and have not used any
> > websites that I wouldnt normally use. I just dont understand. My computer
> > is
> > only three months old, so I just dont understand what it is, its becoming
> > extremely frustrating for me. If anyone has any idea what this may be I
> > would
> > be extremely grateful. Any advice would be welcomed greatly. Thank you in
> > advance to anyone can shed any light on this.
>

If it is not the monitor or the cable I certainly suspect the video card
itself since it was reporting errors and now the problem has gotten worse
and the card just stops outputting instead.

"Lorna1512" <Lorna1512@discussions.microsoft.com> wrote in message
news:16F40AF4-8BB7-43FD-BF69-F315EBAF161A@microsoft.com...
> Hi, I have just tried this but it still has not corrected the problem.
> Anymore ideas, thanks.
>
> "JW" wrote:
>
>> I suggest that you remove and reinstall the cable to the monitor at both
>> ends. Be very careful not to tighten down one side of each connector all
>> the way before you tighten down the other side. Take a turn or two on
>> each
>> side and then take a turn or two on the other side.
>>
>> "Lorna1512" <Lorna1512@discussions.microsoft.com> wrote in message
>> news:A42BC4DC-4FAE-4066-BC1A-BDEA46F0FF88@microsoft.com...
>> > Hi, I have reaccuring problem with my monitor. A few days ago i was
>> > having
>> > a
>> > video card hardware error, that said R300 was not responding but has
>> > now
>> > recovered. That seems to have stopped. Along side this problem whilst
>> > using
>> > my computer with no particular pattern my monitor goes black and the
>> > DELL
>> > logo appears on my screen for a few seconds and then goes back to what
>> > I
>> > was
>> > doing. Sometimes it does it five or six times in row, sometimes not for
>> > an
>> > hour then just once or twice. I have been in contact with dell, we have
>> > checked all sleep mode settings, done system restore and today,
>> > uninstalled
>> > and reinstalled video drivers. But the problem is still there. I have
>> > not
>> > changed anything, I dont play games on my computer and have not used
>> > any
>> > websites that I wouldnt normally use. I just dont understand. My
>> > computer
>> > is
>> > only three months old, so I just dont understand what it is, its
>> > becoming
>> > extremely frustrating for me. If anyone has any idea what this may be I
>> > would
>> > be extremely grateful. Any advice would be welcomed greatly. Thank you
>> > in
>> > advance to anyone can shed any light on this.
>>

I also have the same problem amongst others with Windows vista so much so I
think its garbage.......but.....I've noticed that my monitor sometimes starts
up first time but 90% its just a blank screen after the blue dell logo but i
noticed i can type in my password and the monitor comes on and I get the
message R300 display driver stopped working but has been repaired. Would
re-installing all the drivers help as surely it cant all be faulty video
cards? I'm planning on trying that tonight and if that doesnt work the pc is
getting thrown out the window and i'm buying a mac!

"JW" wrote:

> If it is not the monitor or the cable I certainly suspect the video card
> itself since it was reporting errors and now the problem has gotten worse
> and the card just stops outputting instead.
>
> "Lorna1512" <Lorna1512@discussions.microsoft.com> wrote in message
> news:16F40AF4-8BB7-43FD-BF69-F315EBAF161A@microsoft.com...
> > Hi, I have just tried this but it still has not corrected the problem.
> > Anymore ideas, thanks.
> >
> > "JW" wrote:
> >
> >> I suggest that you remove and reinstall the cable to the monitor at both
> >> ends. Be very careful not to tighten down one side of each connector all
> >> the way before you tighten down the other side. Take a turn or two on
> >> each
> >> side and then take a turn or two on the other side.
> >>
> >> "Lorna1512" <Lorna1512@discussions.microsoft.com> wrote in message
> >> news:A42BC4DC-4FAE-4066-BC1A-BDEA46F0FF88@microsoft.com...
> >> > Hi, I have reaccuring problem with my monitor. A few days ago i was
> >> > having
> >> > a
> >> > video card hardware error, that said R300 was not responding but has
> >> > now
> >> > recovered. That seems to have stopped. Along side this problem whilst
> >> > using
> >> > my computer with no particular pattern my monitor goes black and the
> >> > DELL
> >> > logo appears on my screen for a few seconds and then goes back to what
> >> > I
> >> > was
> >> > doing. Sometimes it does it five or six times in row, sometimes not for
> >> > an
> >> > hour then just once or twice. I have been in contact with dell, we have
> >> > checked all sleep mode settings, done system restore and today,
> >> > uninstalled
> >> > and reinstalled video drivers. But the problem is still there. I have
> >> > not
> >> > changed anything, I dont play games on my computer and have not used
> >> > any
> >> > websites that I wouldnt normally use. I just dont understand. My
> >> > computer
> >> > is
> >> > only three months old, so I just dont understand what it is, its
> >> > becoming
> >> > extremely frustrating for me. If anyone has any idea what this may be I
> >> > would
> >> > be extremely grateful. Any advice would be welcomed greatly. Thank you
> >> > in
> >> > advance to anyone can shed any light on this.
> >>
>

You need to get in touch with DELL support again and make sure that if the
person does not obviously have a definite solution from their database based
on your description that they are not guessing at what you should do. If it
appears that they are just guessing ask to be transferred to Level 2
support.
"ami lou" <ami lou@discussions.microsoft.com> wrote in message
news:3CF8A50F-0927-48B4-8566-E9AD3CE12618@microsoft.com...
>I also have the same problem amongst others with Windows vista so much so I
> think its garbage.......but.....I've noticed that my monitor sometimes
> starts
> up first time but 90% its just a blank screen after the blue dell logo but
> i
> noticed i can type in my password and the monitor comes on and I get the
> message R300 display driver stopped working but has been repaired. Would
> re-installing all the drivers help as surely it cant all be faulty video
> cards? I'm planning on trying that tonight and if that doesnt work the pc
> is
> getting thrown out the window and i'm buying a mac!
>
> "JW" wrote:
>
>> If it is not the monitor or the cable I certainly suspect the video card
>> itself since it was reporting errors and now the problem has gotten worse
>> and the card just stops outputting instead.
>>
>> "Lorna1512" <Lorna1512@discussions.microsoft.com> wrote in message
>> news:16F40AF4-8BB7-43FD-BF69-F315EBAF161A@microsoft.com...
>> > Hi, I have just tried this but it still has not corrected the problem.
>> > Anymore ideas, thanks.
>> >
>> > "JW" wrote:
>> >
>> >> I suggest that you remove and reinstall the cable to the monitor at
>> >> both
>> >> ends. Be very careful not to tighten down one side of each connector
>> >> all
>> >> the way before you tighten down the other side. Take a turn or two on
>> >> each
>> >> side and then take a turn or two on the other side.
>> >>
>> >> "Lorna1512" <Lorna1512@discussions.microsoft.com> wrote in message
>> >> news:A42BC4DC-4FAE-4066-BC1A-BDEA46F0FF88@microsoft.com...
>> >> > Hi, I have reaccuring problem with my monitor. A few days ago i was
>> >> > having
>> >> > a
>> >> > video card hardware error, that said R300 was not responding but has
>> >> > now
>> >> > recovered. That seems to have stopped. Along side this problem
>> >> > whilst
>> >> > using
>> >> > my computer with no particular pattern my monitor goes black and the
>> >> > DELL
>> >> > logo appears on my screen for a few seconds and then goes back to
>> >> > what
>> >> > I
>> >> > was
>> >> > doing. Sometimes it does it five or six times in row, sometimes not
>> >> > for
>> >> > an
>> >> > hour then just once or twice. I have been in contact with dell, we
>> >> > have
>> >> > checked all sleep mode settings, done system restore and today,
>> >> > uninstalled
>> >> > and reinstalled video drivers. But the problem is still there. I
>> >> > have
>> >> > not
>> >> > changed anything, I dont play games on my computer and have not used
>> >> > any
>> >> > websites that I wouldnt normally use. I just dont understand. My
>> >> > computer
>> >> > is
>> >> > only three months old, so I just dont understand what it is, its
>> >> > becoming
>> >> > extremely frustrating for me. If anyone has any idea what this may
>> >> > be I
>> >> > would
>> >> > be extremely grateful. Any advice would be welcomed greatly. Thank
>> >> > you
>> >> > in
>> >> > advance to anyone can shed any light on this.
>> >>
>>

I have been getting the same Problem on my new dell, dell have no solution
other than to download the lastest display drivers which in my case made the
problem worse
--
Captain Scarlett


"JW" wrote: