Vista Tutorial - Can't Install My Printer HELPPPPPP!

I think I agree with KR's assessment of HP. I've been trying to install an
OfficeJet 4215 a-i-1 using freshly downloaded (and incredibly bloated)
Vista-acceptable software from the HP site and it keeps quitting when Vista
can't recognize the *.inf driver from HP. Unfortunately, I'm also
experiencing having that problem trying to install a Canon Canoscan Lide 20,
so HP isn't alone here. If these products aren't compatible with Vista, I
wish someone would just come out and say that, instead of wasting a lot of my
time trying to get them to work.

"KentuckyRanger" wrote:

> One more thing. When HP finally updated the drivers for my Printer, I had to
> install them with their software. From what I remember, I had to disable the
> auto configure in Vista Ultimate and let the HP software install the drivers
> itself. When the auto install Window came up I had to click out of the
> program, I can't remember what the option is called. Something like Don't
> allow Vista to install the drivers for this hardware or something like that.
> HP has instructions on how to do this.
> Also, You need to install the software before connecting the Printer to the
> Computer. If you do it'll cause you all kinds of Headaches. I boo booed and
> did this with the HP Scanner and after figuring it out, I had to plug it into
> a diferent USB Port because I told Vista to ignore the Scanner in that Port.
> Once I did this, everything worked fine.
>
> "chattz" wrote:
>
> > I have the new *groans* VISTA.. I have tried installing my Deskjet 3520 both
> > with and without the installation disk and I continue to get the same
> > message:
> >
> > Unable to install printer. Operation could not be completed.
> > (error0x000003eb)
> >
> > I have searched everywhere can not find out what is wrong or what that error
> > message means.!!. I checked and it says my driver IS installed so that can’t
> > be the problem ..or can it? ..So lost with this VISTA ..(Miss my Windows
> > XP)..Anyone know?…Thanks in advance J
> > --
> > As I lay in my bed at night and gaze at the stars, I ask myself "Where in
> > the hell is my roof!?"

This is soooo embarrassing .!!…I HAD my printer working just fine .. I was
straightening out all my cords etc.. UNPLUGED my printer and now it has a
green check mark and says “offline* when I try to print.. I know it’s
something very simple I am missing to correct this…But I can’t figure it
out!.. I PROMISE I won’t bother you all again with my ignorance!
--
As I lay in my bed at night and gaze at the stars, I ask myself "Where in
the hell is my roof!?"


"Rick Rogers" wrote:

> Hi,
>
> When you stick the disk in, you would need to point to it. A: is referring
> to your floppy drive, and the other address is on your hard drive. Instead,
> try this: Plug the printer in, if prompted for a driver, cancel it. Then
> click start and type 'device manager' and then hit <enter>. Expand the
> printers branch and see if it is listed there (and if not there, look for an
> unknown device in the usb branch). Double click it, then go to the driver
> tab and click 'update driver'. Choose the option to browse for one, then
> click the option to 'let me pick from a list'. Locate the HP3500 (as
> described in that article) and select it for installation.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "chattz" <ljsilvers2003@yahoo.com> wrote in message
> news:F4A70AB6-4D01-43E4-A4DA-2A6EBA0676D4@microsoft.com...
> > Mr. Rogers..Since I posted my last reply to your post..This is what I have
> > tried and what errors/messages I have gotten..:
> >
> > When I try to install a driver I am told a driver is already installed!!
> > When I don’t use my printer installing disk I get this message:
> > Unable to install printer. Operation could not be completed. (error
> > 0x000003eb)..
> >
> > When I do try to use my disk I am told to pick
> >
> > From A:\
> > Or
> >
> > C:\Program Files\Realtek\Realtek 8139 and 8139C+ Ethernet Network Card
> > Driver for Windows Vista
> >
> > When I click ok on either one.. I am told that the folder does NOT contain
> > the driver software.??? I am soooo duhhh, (and no insult meant to
> > others..but I'm not even a blonde! ) ...and still very much at a
> > loss!..I
> > am ready to give up on having my printer working. Thanks again for trying
> > to
> > help me.
> >
> > --
> > As I lay in my bed at night and gaze at the stars, I ask myself "Where in
> > the hell is my roof!?"
> >
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> The error code means the driver on your install disk is being blocked as
> >> it
> >> halts the spooler service. Have you read this from HP support on
> >> installing
> >> this printer under Vista?
> >> http://h10025.www1.hp.com/ewfrf/wc/d...305968&lang=en
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "chattz" <ljsilvers2003@yahoo.com> wrote in message
> >> news:A420537A-4C4C-4F3C-BFA3-90EFCDBD17C6@microsoft.com...
> >> >I have the new *groans* VISTA.. I have tried installing my Deskjet 3520
> >> >both
> >> > with and without the installation disk and I continue to get the same
> >> > message:
> >> >
> >> > Unable to install printer. Operation could not be completed.
> >> > (error0x000003eb)
> >> >
> >> > I have searched everywhere can not find out what is wrong or what that
> >> > error
> >> > message means.!!. I checked and it says my driver IS installed so that
> >> > can’t
> >> > be the problem ..or can it? ..So lost with this VISTA ..(Miss my
> >> > Windows
> >> > XP)..Anyone know?…Thanks in advance J
> >> > --
> >> > As I lay in my bed at night and gaze at the stars, I ask myself "Where
> >> > in
> >> > the hell is my roof!?"
> >>
> >>
>
>

Hi,

Try installing the following HotFix:
http://support.microsoft.com/kb/932206

available at:
http://thehotfixshare.net/board/inde...ds&showfile=95

Note: I had the 0x00000003 error while trying to install Lexmark Z32 and after installing the HotFix (actually all the HotFixes available), I was able to install the drivers.

Good luck,

Pascal...

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Hi,

Try installing the following HotFix:
http://support.microsoft.com/kb/932206

available at:
http://thehotfixshare.net/board/inde...ds&showfile=95

Note: I had the 0x00000003 error while trying to install Lexmark Z32 and after installing the HotFix (actually all the HotFixes available), I was able to install the drivers.

Good luck,

Pascal...

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com