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Vista - Bluetooth mouse/keyboard have to be re-activated after every Re-bo

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Old 08-06-2007   #1 (permalink)
Aliro


 
 

Bluetooth mouse/keyboard have to be re-activated after every Re-bo

One of the many USB related problems I've encountered since upgrading to
Vista (Home premium) is having to re-activate my Bluetooth mouse & keyboard
about every other time that I start my PC. As it is not every time, I have a
suspicion that it somehow relates to whether Vista finds the Bluetooth dongle
to be on the same USB port as the last time or whether it thinks its a
different port - and therefore a new device. I never physically change its
USB port (apart from once to try to see if it solved this problem - but it
didn't appear to matter which port it was on) - but I know I have a similar
problem with my all-in-one printer/scanner which appears on the system as 2
separate devices, only one of which works - though which one changes
randomly. Other USB devices appear to have similar problems. As far as I
know the various related drivers all all up-to-date - but I may be wrong.
When first upgrading to Vista I had to download and install the latest
Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on all
the multi-media controls) - but maybe I missed out on a driver for the
'dongle/controller' or whatever it is called.
I have just come across a KB article (934633) confirming the problem with
connecting a "USB multifunction printer device" and maybe this is the same
problem. Any useful suggestions for solutions would be most welcome, I don't
want to just plug in an old PS2 keyboard & mouse - even though that solution
would be the least hassle.
Not that I think it is really relavent but my system is a Dell E520 2 x 2.13
Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.

My System SpecsSystem Spec
Old 08-06-2007   #2 (permalink)
KentuckyRanger


 
 

RE: Bluetooth mouse/keyboard have to be re-activated after every Re-bo

I'm having the same problem with my Logitech Bluetooth Keyboard and Mouse.
About Twice a Week, I have to get Vista to re-recognize it. Like you, I never
change the USP location and never un-plug it. Vista just acts like I just
plugged it in and I have to re-install them about 2-3 Times a Week.
I figur this problem will be taken care of in One of the up comming Vista
updates.
I'm running Vista Ultimate X64 so I'll have to wait a little longer than the
32bit O/S operators, LOL!

"Aliro" wrote:

> One of the many USB related problems I've encountered since upgrading to
> Vista (Home premium) is having to re-activate my Bluetooth mouse & keyboard
> about every other time that I start my PC. As it is not every time, I have a
> suspicion that it somehow relates to whether Vista finds the Bluetooth dongle
> to be on the same USB port as the last time or whether it thinks its a
> different port - and therefore a new device. I never physically change its
> USB port (apart from once to try to see if it solved this problem - but it
> didn't appear to matter which port it was on) - but I know I have a similar
> problem with my all-in-one printer/scanner which appears on the system as 2
> separate devices, only one of which works - though which one changes
> randomly. Other USB devices appear to have similar problems. As far as I
> know the various related drivers all all up-to-date - but I may be wrong.
> When first upgrading to Vista I had to download and install the latest
> Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on all
> the multi-media controls) - but maybe I missed out on a driver for the
> 'dongle/controller' or whatever it is called.
> I have just come across a KB article (934633) confirming the problem with
> connecting a "USB multifunction printer device" and maybe this is the same
> problem. Any useful suggestions for solutions would be most welcome, I don't
> want to just plug in an old PS2 keyboard & mouse - even though that solution
> would be the least hassle.
> Not that I think it is really relavent but my system is a Dell E520 2 x 2.13
> Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.

My System SpecsSystem Spec
Old 08-06-2007   #3 (permalink)
JW


 
 

Re: Bluetooth mouse/keyboard have to be re-activated after every Re-bo

The hot fix from the following link may be appropriate to you.

http://support.microsoft.com/default...en-us%3b936003


"KentuckyRanger" <KentuckyRanger@discussions.microsoft.com> wrote in message
news:2E2B9AA0-F64F-47D6-AC79-9E08C6B5F1C9@microsoft.com...
> I'm having the same problem with my Logitech Bluetooth Keyboard and Mouse.
> About Twice a Week, I have to get Vista to re-recognize it. Like you, I
> never
> change the USP location and never un-plug it. Vista just acts like I just
> plugged it in and I have to re-install them about 2-3 Times a Week.
> I figur this problem will be taken care of in One of the up comming Vista
> updates.
> I'm running Vista Ultimate X64 so I'll have to wait a little longer than
> the
> 32bit O/S operators, LOL!
>
> "Aliro" wrote:
>
>> One of the many USB related problems I've encountered since upgrading to
>> Vista (Home premium) is having to re-activate my Bluetooth mouse &
>> keyboard
>> about every other time that I start my PC. As it is not every time, I
>> have a
>> suspicion that it somehow relates to whether Vista finds the Bluetooth
>> dongle
>> to be on the same USB port as the last time or whether it thinks its a
>> different port - and therefore a new device. I never physically change
>> its
>> USB port (apart from once to try to see if it solved this problem - but
>> it
>> didn't appear to matter which port it was on) - but I know I have a
>> similar
>> problem with my all-in-one printer/scanner which appears on the system as
>> 2
>> separate devices, only one of which works - though which one changes
>> randomly. Other USB devices appear to have similar problems. As far as I
>> know the various related drivers all all up-to-date - but I may be wrong.
>> When first upgrading to Vista I had to download and install the latest
>> Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on
>> all
>> the multi-media controls) - but maybe I missed out on a driver for the
>> 'dongle/controller' or whatever it is called.
>> I have just come across a KB article (934633) confirming the problem with
>> connecting a "USB multifunction printer device" and maybe this is the
>> same
>> problem. Any useful suggestions for solutions would be most welcome, I
>> don't
>> want to just plug in an old PS2 keyboard & mouse - even though that
>> solution
>> would be the least hassle.
>> Not that I think it is really relavent but my system is a Dell E520 2 x
>> 2.13
>> Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.


My System SpecsSystem Spec
Old 08-06-2007   #4 (permalink)
Cal Bear '66


 
 

Re: Bluetooth mouse/keyboard have to be re-activated after every Re-bo

Here is the link for getting a hotfix (NOTE: You may have to try the URL several
times to get to the actual request form page):

https://support.microsoft.com/contac...1410&WS=hotfix


Also, from what I have recently read, this hotfix is supposed to be included in
next Tuesday's Windows Updates.

--
I Bleed Blue and Gold
GO BEARS!


"JW" <JW@nospam.nspam> wrote in message
news:ADB39B5F-D24B-4860-969B-7994EB2E7B9F@microsoft.com...
> The hot fix from the following link may be appropriate to you.
>
> http://support.microsoft.com/default...en-us%3b936003
>
>
> "KentuckyRanger" <KentuckyRanger@discussions.microsoft.com> wrote in message
> news:2E2B9AA0-F64F-47D6-AC79-9E08C6B5F1C9@microsoft.com...
>> I'm having the same problem with my Logitech Bluetooth Keyboard and Mouse.
>> About Twice a Week, I have to get Vista to re-recognize it. Like you, I never
>> change the USP location and never un-plug it. Vista just acts like I just
>> plugged it in and I have to re-install them about 2-3 Times a Week.
>> I figur this problem will be taken care of in One of the up comming Vista
>> updates.
>> I'm running Vista Ultimate X64 so I'll have to wait a little longer than the
>> 32bit O/S operators, LOL!
>>
>> "Aliro" wrote:
>>
>>> One of the many USB related problems I've encountered since upgrading to
>>> Vista (Home premium) is having to re-activate my Bluetooth mouse & keyboard
>>> about every other time that I start my PC. As it is not every time, I have a
>>> suspicion that it somehow relates to whether Vista finds the Bluetooth
>>> dongle
>>> to be on the same USB port as the last time or whether it thinks its a
>>> different port - and therefore a new device. I never physically change its
>>> USB port (apart from once to try to see if it solved this problem - but it
>>> didn't appear to matter which port it was on) - but I know I have a similar
>>> problem with my all-in-one printer/scanner which appears on the system as 2
>>> separate devices, only one of which works - though which one changes
>>> randomly. Other USB devices appear to have similar problems. As far as I
>>> know the various related drivers all all up-to-date - but I may be wrong.
>>> When first upgrading to Vista I had to download and install the latest
>>> Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on
>>> all
>>> the multi-media controls) - but maybe I missed out on a driver for the
>>> 'dongle/controller' or whatever it is called.
>>> I have just come across a KB article (934633) confirming the problem with
>>> connecting a "USB multifunction printer device" and maybe this is the same
>>> problem. Any useful suggestions for solutions would be most welcome, I don't
>>> want to just plug in an old PS2 keyboard & mouse - even though that solution
>>> would be the least hassle.
>>> Not that I think it is really relavent but my system is a Dell E520 2 x 2.13
>>> Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.

>



My System SpecsSystem Spec
Old 08-06-2007   #5 (permalink)
Aliro


 
 

Re: Bluetooth mouse/keyboard have to be re-activated after every R

Thank you and JW - I had seen the cumulative USB Hot-fix somewhere on these
forums, but I picked out just 934633 as it was the one that matched my
all-in-one/printer problems. I've applied it but can't say yet for certain
whether it has cured my printer showing twice - it does only show once now,
but I'll need to see if that remains the case after a few re-boots. If there
are going to be USB fixes in the Windows Updates soon then I will wait for
them. My problems aren't desperate, I can still get everything to work its
just annoying.

"Cal Bear '66" wrote:

> Here is the link for getting a hotfix (NOTE: You may have to try the URL several
> times to get to the actual request form page):
>
> https://support.microsoft.com/contac...1410&WS=hotfix
>
>
> Also, from what I have recently read, this hotfix is supposed to be included in
> next Tuesday's Windows Updates.
>
> --
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "JW" <JW@nospam.nspam> wrote in message
> news:ADB39B5F-D24B-4860-969B-7994EB2E7B9F@microsoft.com...
> > The hot fix from the following link may be appropriate to you.
> >
> > http://support.microsoft.com/default...en-us%3b936003
> >
> >
> > "KentuckyRanger" <KentuckyRanger@discussions.microsoft.com> wrote in message
> > news:2E2B9AA0-F64F-47D6-AC79-9E08C6B5F1C9@microsoft.com...
> >> I'm having the same problem with my Logitech Bluetooth Keyboard and Mouse.
> >> About Twice a Week, I have to get Vista to re-recognize it. Like you, I never
> >> change the USP location and never un-plug it. Vista just acts like I just
> >> plugged it in and I have to re-install them about 2-3 Times a Week.
> >> I figur this problem will be taken care of in One of the up comming Vista
> >> updates.
> >> I'm running Vista Ultimate X64 so I'll have to wait a little longer than the
> >> 32bit O/S operators, LOL!
> >>
> >> "Aliro" wrote:
> >>
> >>> One of the many USB related problems I've encountered since upgrading to
> >>> Vista (Home premium) is having to re-activate my Bluetooth mouse & keyboard
> >>> about every other time that I start my PC. As it is not every time, I have a
> >>> suspicion that it somehow relates to whether Vista finds the Bluetooth
> >>> dongle
> >>> to be on the same USB port as the last time or whether it thinks its a
> >>> different port - and therefore a new device. I never physically change its
> >>> USB port (apart from once to try to see if it solved this problem - but it
> >>> didn't appear to matter which port it was on) - but I know I have a similar
> >>> problem with my all-in-one printer/scanner which appears on the system as 2
> >>> separate devices, only one of which works - though which one changes
> >>> randomly. Other USB devices appear to have similar problems. As far as I
> >>> know the various related drivers all all up-to-date - but I may be wrong.
> >>> When first upgrading to Vista I had to download and install the latest
> >>> Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on
> >>> all
> >>> the multi-media controls) - but maybe I missed out on a driver for the
> >>> 'dongle/controller' or whatever it is called.
> >>> I have just come across a KB article (934633) confirming the problem with
> >>> connecting a "USB multifunction printer device" and maybe this is the same
> >>> problem. Any useful suggestions for solutions would be most welcome, I don't
> >>> want to just plug in an old PS2 keyboard & mouse - even though that solution
> >>> would be the least hassle.
> >>> Not that I think it is really relavent but my system is a Dell E520 2 x 2.13
> >>> Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.

> >

>
>
>

My System SpecsSystem Spec
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