Windows Vista Forums

Bluetooth mouse/keyboard have to be re-activated after every Re-bo
  1. #1


    Aliro Guest

    Bluetooth mouse/keyboard have to be re-activated after every Re-bo

    One of the many USB related problems I've encountered since upgrading to
    Vista (Home premium) is having to re-activate my Bluetooth mouse & keyboard
    about every other time that I start my PC. As it is not every time, I have a
    suspicion that it somehow relates to whether Vista finds the Bluetooth dongle
    to be on the same USB port as the last time or whether it thinks its a
    different port - and therefore a new device. I never physically change its
    USB port (apart from once to try to see if it solved this problem - but it
    didn't appear to matter which port it was on) - but I know I have a similar
    problem with my all-in-one printer/scanner which appears on the system as 2
    separate devices, only one of which works - though which one changes
    randomly. Other USB devices appear to have similar problems. As far as I
    know the various related drivers all all up-to-date - but I may be wrong.
    When first upgrading to Vista I had to download and install the latest
    Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on all
    the multi-media controls) - but maybe I missed out on a driver for the
    'dongle/controller' or whatever it is called.
    I have just come across a KB article (934633) confirming the problem with
    connecting a "USB multifunction printer device" and maybe this is the same
    problem. Any useful suggestions for solutions would be most welcome, I don't
    want to just plug in an old PS2 keyboard & mouse - even though that solution
    would be the least hassle.
    Not that I think it is really relavent but my system is a Dell E520 2 x 2.13
    Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.



      My System SpecsSystem Spec

  2. #2


    KentuckyRanger Guest

    RE: Bluetooth mouse/keyboard have to be re-activated after every Re-bo

    I'm having the same problem with my Logitech Bluetooth Keyboard and Mouse.
    About Twice a Week, I have to get Vista to re-recognize it. Like you, I never
    change the USP location and never un-plug it. Vista just acts like I just
    plugged it in and I have to re-install them about 2-3 Times a Week.
    I figur this problem will be taken care of in One of the up comming Vista
    updates.
    I'm running Vista Ultimate X64 so I'll have to wait a little longer than the
    32bit O/S operators, LOL!

    "Aliro" wrote:

    > One of the many USB related problems I've encountered since upgrading to
    > Vista (Home premium) is having to re-activate my Bluetooth mouse & keyboard
    > about every other time that I start my PC. As it is not every time, I have a
    > suspicion that it somehow relates to whether Vista finds the Bluetooth dongle
    > to be on the same USB port as the last time or whether it thinks its a
    > different port - and therefore a new device. I never physically change its
    > USB port (apart from once to try to see if it solved this problem - but it
    > didn't appear to matter which port it was on) - but I know I have a similar
    > problem with my all-in-one printer/scanner which appears on the system as 2
    > separate devices, only one of which works - though which one changes
    > randomly. Other USB devices appear to have similar problems. As far as I
    > know the various related drivers all all up-to-date - but I may be wrong.
    > When first upgrading to Vista I had to download and install the latest
    > Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on all
    > the multi-media controls) - but maybe I missed out on a driver for the
    > 'dongle/controller' or whatever it is called.
    > I have just come across a KB article (934633) confirming the problem with
    > connecting a "USB multifunction printer device" and maybe this is the same
    > problem. Any useful suggestions for solutions would be most welcome, I don't
    > want to just plug in an old PS2 keyboard & mouse - even though that solution
    > would be the least hassle.
    > Not that I think it is really relavent but my system is a Dell E520 2 x 2.13
    > Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.


      My System SpecsSystem Spec

  3. #3


    JW Guest

    Re: Bluetooth mouse/keyboard have to be re-activated after every Re-bo

    The hot fix from the following link may be appropriate to you.

    http://support.microsoft.com/default...en-us%3b936003


    "KentuckyRanger" <KentuckyRanger@discussions.microsoft.com> wrote in message
    news:2E2B9AA0-F64F-47D6-AC79-9E08C6B5F1C9@microsoft.com...
    > I'm having the same problem with my Logitech Bluetooth Keyboard and Mouse.
    > About Twice a Week, I have to get Vista to re-recognize it. Like you, I
    > never
    > change the USP location and never un-plug it. Vista just acts like I just
    > plugged it in and I have to re-install them about 2-3 Times a Week.
    > I figur this problem will be taken care of in One of the up comming Vista
    > updates.
    > I'm running Vista Ultimate X64 so I'll have to wait a little longer than
    > the
    > 32bit O/S operators, LOL!
    >
    > "Aliro" wrote:
    >
    >> One of the many USB related problems I've encountered since upgrading to
    >> Vista (Home premium) is having to re-activate my Bluetooth mouse &
    >> keyboard
    >> about every other time that I start my PC. As it is not every time, I
    >> have a
    >> suspicion that it somehow relates to whether Vista finds the Bluetooth
    >> dongle
    >> to be on the same USB port as the last time or whether it thinks its a
    >> different port - and therefore a new device. I never physically change
    >> its
    >> USB port (apart from once to try to see if it solved this problem - but
    >> it
    >> didn't appear to matter which port it was on) - but I know I have a
    >> similar
    >> problem with my all-in-one printer/scanner which appears on the system as
    >> 2
    >> separate devices, only one of which works - though which one changes
    >> randomly. Other USB devices appear to have similar problems. As far as I
    >> know the various related drivers all all up-to-date - but I may be wrong.
    >> When first upgrading to Vista I had to download and install the latest
    >> Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on
    >> all
    >> the multi-media controls) - but maybe I missed out on a driver for the
    >> 'dongle/controller' or whatever it is called.
    >> I have just come across a KB article (934633) confirming the problem with
    >> connecting a "USB multifunction printer device" and maybe this is the
    >> same
    >> problem. Any useful suggestions for solutions would be most welcome, I
    >> don't
    >> want to just plug in an old PS2 keyboard & mouse - even though that
    >> solution
    >> would be the least hassle.
    >> Not that I think it is really relavent but my system is a Dell E520 2 x
    >> 2.13
    >> Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.



      My System SpecsSystem Spec

  4. #4


    Cal Bear '66 Guest

    Re: Bluetooth mouse/keyboard have to be re-activated after every Re-bo

    Here is the link for getting a hotfix (NOTE: You may have to try the URL several
    times to get to the actual request form page):

    https://support.microsoft.com/contac...1410&WS=hotfix


    Also, from what I have recently read, this hotfix is supposed to be included in
    next Tuesday's Windows Updates.

    --
    I Bleed Blue and Gold
    GO BEARS!


    "JW" <JW@nospam.nspam> wrote in message
    news:ADB39B5F-D24B-4860-969B-7994EB2E7B9F@microsoft.com...
    > The hot fix from the following link may be appropriate to you.
    >
    > http://support.microsoft.com/default...en-us%3b936003
    >
    >
    > "KentuckyRanger" <KentuckyRanger@discussions.microsoft.com> wrote in message
    > news:2E2B9AA0-F64F-47D6-AC79-9E08C6B5F1C9@microsoft.com...
    >> I'm having the same problem with my Logitech Bluetooth Keyboard and Mouse.
    >> About Twice a Week, I have to get Vista to re-recognize it. Like you, I never
    >> change the USP location and never un-plug it. Vista just acts like I just
    >> plugged it in and I have to re-install them about 2-3 Times a Week.
    >> I figur this problem will be taken care of in One of the up comming Vista
    >> updates.
    >> I'm running Vista Ultimate X64 so I'll have to wait a little longer than the
    >> 32bit O/S operators, LOL!
    >>
    >> "Aliro" wrote:
    >>
    >>> One of the many USB related problems I've encountered since upgrading to
    >>> Vista (Home premium) is having to re-activate my Bluetooth mouse & keyboard
    >>> about every other time that I start my PC. As it is not every time, I have a
    >>> suspicion that it somehow relates to whether Vista finds the Bluetooth
    >>> dongle
    >>> to be on the same USB port as the last time or whether it thinks its a
    >>> different port - and therefore a new device. I never physically change its
    >>> USB port (apart from once to try to see if it solved this problem - but it
    >>> didn't appear to matter which port it was on) - but I know I have a similar
    >>> problem with my all-in-one printer/scanner which appears on the system as 2
    >>> separate devices, only one of which works - though which one changes
    >>> randomly. Other USB devices appear to have similar problems. As far as I
    >>> know the various related drivers all all up-to-date - but I may be wrong.
    >>> When first upgrading to Vista I had to download and install the latest
    >>> Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on
    >>> all
    >>> the multi-media controls) - but maybe I missed out on a driver for the
    >>> 'dongle/controller' or whatever it is called.
    >>> I have just come across a KB article (934633) confirming the problem with
    >>> connecting a "USB multifunction printer device" and maybe this is the same
    >>> problem. Any useful suggestions for solutions would be most welcome, I don't
    >>> want to just plug in an old PS2 keyboard & mouse - even though that solution
    >>> would be the least hassle.
    >>> Not that I think it is really relavent but my system is a Dell E520 2 x 2.13
    >>> Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.

    >




      My System SpecsSystem Spec

  5. #5


    Aliro Guest

    Re: Bluetooth mouse/keyboard have to be re-activated after every R

    Thank you and JW - I had seen the cumulative USB Hot-fix somewhere on these
    forums, but I picked out just 934633 as it was the one that matched my
    all-in-one/printer problems. I've applied it but can't say yet for certain
    whether it has cured my printer showing twice - it does only show once now,
    but I'll need to see if that remains the case after a few re-boots. If there
    are going to be USB fixes in the Windows Updates soon then I will wait for
    them. My problems aren't desperate, I can still get everything to work its
    just annoying.

    "Cal Bear '66" wrote:

    > Here is the link for getting a hotfix (NOTE: You may have to try the URL several
    > times to get to the actual request form page):
    >
    > https://support.microsoft.com/contac...1410&WS=hotfix
    >
    >
    > Also, from what I have recently read, this hotfix is supposed to be included in
    > next Tuesday's Windows Updates.
    >
    > --
    > I Bleed Blue and Gold
    > GO BEARS!
    >
    >
    > "JW" <JW@nospam.nspam> wrote in message
    > news:ADB39B5F-D24B-4860-969B-7994EB2E7B9F@microsoft.com...
    > > The hot fix from the following link may be appropriate to you.
    > >
    > > http://support.microsoft.com/default...en-us%3b936003
    > >
    > >
    > > "KentuckyRanger" <KentuckyRanger@discussions.microsoft.com> wrote in message
    > > news:2E2B9AA0-F64F-47D6-AC79-9E08C6B5F1C9@microsoft.com...
    > >> I'm having the same problem with my Logitech Bluetooth Keyboard and Mouse.
    > >> About Twice a Week, I have to get Vista to re-recognize it. Like you, I never
    > >> change the USP location and never un-plug it. Vista just acts like I just
    > >> plugged it in and I have to re-install them about 2-3 Times a Week.
    > >> I figur this problem will be taken care of in One of the up comming Vista
    > >> updates.
    > >> I'm running Vista Ultimate X64 so I'll have to wait a little longer than the
    > >> 32bit O/S operators, LOL!
    > >>
    > >> "Aliro" wrote:
    > >>
    > >>> One of the many USB related problems I've encountered since upgrading to
    > >>> Vista (Home premium) is having to re-activate my Bluetooth mouse & keyboard
    > >>> about every other time that I start my PC. As it is not every time, I have a
    > >>> suspicion that it somehow relates to whether Vista finds the Bluetooth
    > >>> dongle
    > >>> to be on the same USB port as the last time or whether it thinks its a
    > >>> different port - and therefore a new device. I never physically change its
    > >>> USB port (apart from once to try to see if it solved this problem - but it
    > >>> didn't appear to matter which port it was on) - but I know I have a similar
    > >>> problem with my all-in-one printer/scanner which appears on the system as 2
    > >>> separate devices, only one of which works - though which one changes
    > >>> randomly. Other USB devices appear to have similar problems. As far as I
    > >>> know the various related drivers all all up-to-date - but I may be wrong.
    > >>> When first upgrading to Vista I had to download and install the latest
    > >>> Logitech Setpoint (3.30) drivers to get the keyboard to work properly (on
    > >>> all
    > >>> the multi-media controls) - but maybe I missed out on a driver for the
    > >>> 'dongle/controller' or whatever it is called.
    > >>> I have just come across a KB article (934633) confirming the problem with
    > >>> connecting a "USB multifunction printer device" and maybe this is the same
    > >>> problem. Any useful suggestions for solutions would be most welcome, I don't
    > >>> want to just plug in an old PS2 keyboard & mouse - even though that solution
    > >>> would be the least hassle.
    > >>> Not that I think it is really relavent but my system is a Dell E520 2 x 2.13
    > >>> Ghz with 2Gb ram with a Dell Bluetooth keyboard & mouse.

    > >

    >
    >
    >


      My System SpecsSystem Spec

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