Did you follow Mick Murphy's exact instructions below? With
HP Deskjets the software must be installed before the
printer is connected. You have not indicated that you did
what he advised. Just loading another driver with the
printer connected will not work.

Hobo


anarchypark wrote:

> ive tried downloading it from the site, and using the installation cd, AND
> letting windows find a driver/solution, there seems to BE NO correct driver
> for HP deskjets for vista! HP says its a vista problem, and microsoft tells
> me its an HP problem! should i just go return the damn printer?!
>
> "Mick Murphy" wrote:
>
>

>>Did you uninstall what you already had installed(The wrong HP Driver),
>>before installing the new vista compatible downloaded driver?
>>
>>And redo the whole installation process with the printer, whether it is
>>printer first, driver software second, or the other way around .
>>
>>And if you have a problem installing the printers drivers setup.exe,
>>right-click on it>run as Admin.
>>
>>hope it helps.
>>
>>"Black Baptist" wrote:
>>
>>

>>>Try installing in compatability mode for xp sp2
>>>On Sun, 11 Nov 2007 22:57:33 -0600, protemp@xxxxxx
>>><protempcogeco.ca.2zx5mi@xxxxxx-mx.forums.net> wrote:
>>>
>>>
>>>>cplummer;412856 Wrote:
>>>>
>>>>>Hi
>>>>>
>>>>>I am having some problems installing a HP Deskjet 5940 under Windows
>>>>>Vista.
>>>>>I have run the install file for Windows Vista which I downloaded from
>>>>>the HP
>>>>>website this Installs the driver and some other HP software OK but it
>>>>>gets
>>>>>stuck at 96% and won't go any further so I have to restart my computer
>>>>>to
>>>>>exit the setup.
>>>>>
>>>>>When the computer restarts I can print documents ok but when I got to
>>>>>access
>>>>>the HP Solution Centre to change some settings. I get the following
>>>>>error
>>>>>message "No HP devices have been detected. Solution Center will close
>>>>>now.".
>>>>>I have contacted HP about this issue and was told several methods of
>>>>>installing drivers which didn't solve the problem. There latest
>>>>>solution now
>>>>>has been to shift the blame to Microsoft and tell me to contact them. I
>>>>>don't
>>>>>belive it is a Microsoft problem but thought I should check on here to
>>>>>make
>>>>>sure and then I can get back to HP about it.
>>>>>
>>>>>Does anyone know a way of fixing this so that I can access the HP
>>>>>Solution
>>>>>Center?
>>>>>
>>>>>Thanks
>>>>>Craig
>>>>
>>>>
>>>>I am having the same problem with officejet pro L7580. Ran through many
>>>>fixes with hp but nothing solves the problem.
>>>>Please let me know if you find a solution.
>>>>
>>>>Thanks Sandy
>>>>protemp@xxxxxx
>>>

"unknown" wrote:

> I had this same problem and removed and reistalled according to Hp many options and finally junked the printer and went and bought a vista ready canon printer which works just fine. I was told by one computer shop that though many companies new that Vista was coming for three years they did not get ready for the change and are in total catch up mode