Cal bear PLEASE HELP!
This is the first time I am using Support and hope there is somebody who
can help me. I have had a constant problem with the USB ports; they show a
Yellow Exclamation mark on all the Intel (R) 82801Gg (ICH7 Family) USB
Under universal bus controllers
Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)
Windows was able to successfully install device driver software, but the
driver software encountered a problem when it tried to run. The problem code
When this happens I usually do a system restore to a previous day and it
fixes the problem, but this time I had no restore points to go back to. I
have installed the drivers from the CD but they keep failing. I have
uninstalled the drivers/hardware and reinstalled but it still shows the
yellow mark. Something is preventing the drivers from loading. I have also
disabled antivirus and firewall but still nothing.
Could you please advise what to do urgently as I can not use anything in my
My Computer spec is as follows:-
1. Intel CPU CORE 2 DUO
2. INTEL d975xbx2 Quade-Core Motherboard
3. Geforce 8600 GTS
4. Vista Ultimate 32bit oem
"Cal Bear '66" wrote:
> Born in Klamath Falls myself. So I'm a web-footed Bear.
> You have to right click on the file, select Properties, Securities tab, Edit
> button, approve UAC, highlight Users, check Allow Full control box, Apply, and
> I Bleed Blue and Gold
> GO BEARS!
> "fly_fishr" <flyfishr@xxxxxx> wrote in message
> > I thank You for the response - however, when I tried to rename the file
> > (INFCACHE.1 to INFCACHE.1.BAK) the computer gave me a response indicating I
> > didn't have authority to do this .... (Obviously, I'm pretty much a novice
> > at this sort of thing ....) Anyway, I am the one and only user of this
> > computer - so, ...... ? Not too sure what to do next ..... So, a Bears fan
> > ... (grin) .. I won't debate that .. although, I AM from Oregon .... (I
> > rust and don't tan ... born w/web feet ....) grin ..
> > "Cal Bear '66" wrote:
> >> This solution has worked for some people with problematic USB devices:
> >> Locate the file INFCACHE.1 in C:\Windows\inf
> >> Right click on the INFCACHE.1 file, select Properties >Security > Edit, and
> >> give
> >> your account full control.
> >> Delete INFCACHE.1, or rename it to INFCACHE.1.BAK or temporarily move to your
> >> desktop.
> >> REBOOT
> >> --
> >> I Bleed Blue and Gold
> >> GO BEARS!
> >> "fly_fishr" <flyfishr@xxxxxx> wrote in message
> >> news:72ADDD09-D60D-4C1D-A98A-4A85AF09727C@xxxxxx
> >> >I recently bought a Seagate Xternal Drive (Model is "Free Agent") and it
> >> > doesn't come with a cd-driver., it's plug n' play and supposed to prompt
> >> > Vista to activate a pre-installed driver. It won't install - in fact, the
> >> > computer only recognizes the external hard drive as an, "Other" - Mass
> >> > storage device., and won't assign a Drive letter - which means I cannot get
> >> > a
> >> > successful backup of my files into it...
> >> > I've spent hours with technicians from the manufacturer of both the
> >> > computer
> >> > I have, and from Seagate - without success. I NEED HELP.
> >> > I'm a bit ticked that the Windows Vista Business program which came with my
> >> > computer and was activated months back .. now that I'm trying to use this
> >> > internal driver (fails) and I'm being discouraged to request info from tech
> >> > support since they only want to "cover" the software for what, 90 days ..
> >> > then charge $59.00/hour ?? Not good - and definitely not standing behind
> >> > the
> >> > product.