Vista Tutorial - SeaGate Free AGent Pro - No Vista 64 support

**Fit** · 08-27-2007

I had been looking into getting the new Seagate 550gb external Free Agent Pro. I may still... but I FINALLY got and answer to my question regarding the software suite/tools that come with/support the drive:

Quote:

Dear Fit,

Thank you for your E-mail inquiry.

The answer to the question is 'no' , the Freeagent Pro software does not support the specified Operating System .

If you have any additional questions, please let me know.

Thank you,
Mark Winston
Seagate Technical Support
1-800-SEAGATE
Web Support : -- http://www.seagate.com/www/en-us/support/knowledge_base/

FYI

**Moogle Stiltzkin** · 12-02-2007

Wow.....

I checked the Seagate site and it says it supports Vista as shown here

Answer

When i bought mine from the shop it also came with a different country's Ac Adapter !!!! So i had to use my laptop ac adapter instead which i think may not be providing enough juice since the ac light seems to flash a bit.

However it did start the HD on my vista pc, but no pop up to install the driver ever showed !!

So i tested on my other pc next door using XP all updated. STILL DIDNT WORK !!

12-02-2007

This is definitely a non-starter! Until you get a correct power supply,
there is no way to address this problem. It is rarely wise to substitute
power supplies, especially to devices as finicky as external hard drives.
The shop you bought from should supply the factory provided power supply.
Perhaps you can buy one from the website. The manufacturer often insists you
use their supplied USB cable as well.

Good luck

"Moogle Stiltzkin" <Moogle.Stiltzkin.30yzfc@xxxxxx-mx.forums.net> wrote in
message news:Moogle.Stiltzkin.30yzfc@xxxxxx-mx.forums.net...

Quote:

>
> Wow.....
>
> I checked the Seagate site and it says it supports Vista as shown here
>
> 'Answer'
> (http://seagate.custhelp.com/cgi-bin/...i=&p_topview=1)
>
>
> When i bought mine from the shop it also came with a different
> country's Ac Adapter !!!! So i had to use my laptop ac adapter instead
> which i think may not be providing enough juice since the ac light seems
> to flash a bit.
>
> However it did start the HD on my vista pc, but no pop up to install
> the driver ever showed !!
>
> So i tested on my other pc next door using XP all updated. STILL DIDNT
> WORK !!
>
>
> --
> Moogle Stiltzkin

08-27-2007	#1 (permalink)
Fit Junior Member Join Date: Jun 2007 XP Pro 21 posts	SeaGate Free AGent Pro - No Vista 64 support I had been looking into getting the new Seagate 550gb external Free Agent Pro. I may still... but I FINALLY got and answer to my question regarding the software suite/tools that come with/support the drive: Quote: Dear Fit, Thank you for your E-mail inquiry. The answer to the question is 'no' , the Freeagent Pro software does not support the specified Operating System . If you have any additional questions, please let me know. Thank you, Mark Winston Seagate Technical Support 1-800-SEAGATE Web Support : -- http://www.seagate.com/www/en-us/support/knowledge_base/ FYI
My System Specs

12-02-2007	#2 (permalink)
Moogle Stiltzkin Member Join Date: Jun 2007 9 posts	Re: SeaGate Free AGent Pro - No Vista 64 support Wow..... I checked the Seagate site and it says it supports Vista as shown here Answer When i bought mine from the shop it also came with a different country's Ac Adapter !!!! So i had to use my laptop ac adapter instead which i think may not be providing enough juice since the ac light seems to flash a bit. However it did start the HD on my vista pc, but no pop up to install the driver ever showed !! So i tested on my other pc next door using XP all updated. STILL DIDNT WORK !!
My System Specs

12-02-2007	#3 (permalink)
Wandering Guest n/a posts	Re: SeaGate Free AGent Pro - No Vista 64 support This is definitely a non-starter! Until you get a correct power supply, there is no way to address this problem. It is rarely wise to substitute power supplies, especially to devices as finicky as external hard drives. The shop you bought from should supply the factory provided power supply. Perhaps you can buy one from the website. The manufacturer often insists you use their supplied USB cable as well. Good luck "Moogle Stiltzkin" <Moogle.Stiltzkin.30yzfc@xxxxxx-mx.forums.net> wrote in message news:Moogle.Stiltzkin.30yzfc@xxxxxx-mx.forums.net... Quote: > > Wow..... > > I checked the Seagate site and it says it supports Vista as shown here > > 'Answer' > (http://seagate.custhelp.com/cgi-bin/...i=&p_topview=1) > > > When i bought mine from the shop it also came with a different > country's Ac Adapter !!!! So i had to use my laptop ac adapter instead > which i think may not be providing enough juice since the ac light seems > to flash a bit. > > However it did start the HD on my vista pc, but no pop up to install > the driver ever showed !! > > So i tested on my other pc next door using XP all updated. STILL DIDNT > WORK !! > > > -- > Moogle Stiltzkin
My System Specs

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