Windows Vista Forums

Vista and OmniPass Software
  1. #1


    CygnetBoy Guest

    Vista and OmniPass Software

    Have a small problem, hoping someone can help me solve it.. Did a Windows
    Update in August and downloaded Update for Windows Vista - KB938979.
    Currently using windows Vista Home Premium and OmniPass on a Fujitsu A6020.
    Had a problem with Vista displaying a duplicate user after the update. Was
    advised by Fujitsu to remove and reinstall the software. Did it, problem
    fixed. No more duplicate users. Now, New Problem. Before the Windows
    Update/Omnipass/Remove and Reinstall issues, The "Please swipe your finger"
    box would appear each and every time I would start up the PC, or Lock the
    PC, or put it in standby mode. Now, the screen just displays my user
    account and does not display the omnipass box. The error is: "Windows
    Logon User Interface Host has stopped working". The welcome screen will
    look normal, then the mouse pointer will change to busy (before the problem
    started, this is when the Omnipass box would appear), but now the entire
    screen goes blank and then returns to the welcome screen. This procedure
    would continue forever if I didn't click on the user account and quickly
    enter my password, because if I take too long, the cycle repeats. Any ideas
    or suggestions would be most helpful.



    Thanks,

    Cyg.


      My System SpecsSystem Spec

  2. #2


    Renoan Guest

    RE: Vista and OmniPass Software

    While I haven't suffered the same problem (in terms of the cycling) I did
    have the OmniPass logon appear both during the user account logon and while
    inside the actual account. I fixed this by right-clicking on the key icon in
    my subtray and openning in. Then "Change Your System Settings", --> "Modify
    Omnipass startup options" and selecting something other than the "Manual"
    option. If you are a frequent user of Omnipass then I would recommend
    choosing the "Automatic" option, which uses your one swipe at the logon
    screen for both the user account, and for the password storage (the latter
    being the culprit for why it may be asking you for it again). Not sure if
    that will help, as it may be a different problem, but give it a try. It may
    be that the reason for windows booting you out to the user selection screen
    is actually because Omnipass is directing it to do so on the basis you're not
    authorized to be in that account and being able to access all the passwords
    saved on it.

    "CygnetBoy" wrote:

    > Have a small problem, hoping someone can help me solve it.. Did a Windows
    > Update in August and downloaded Update for Windows Vista - KB938979.
    > Currently using windows Vista Home Premium and OmniPass on a Fujitsu A6020.
    > Had a problem with Vista displaying a duplicate user after the update. Was
    > advised by Fujitsu to remove and reinstall the software. Did it, problem
    > fixed. No more duplicate users. Now, New Problem. Before the Windows
    > Update/Omnipass/Remove and Reinstall issues, The "Please swipe your finger"
    > box would appear each and every time I would start up the PC, or Lock the
    > PC, or put it in standby mode. Now, the screen just displays my user
    > account and does not display the omnipass box. The error is: "Windows
    > Logon User Interface Host has stopped working". The welcome screen will
    > look normal, then the mouse pointer will change to busy (before the problem
    > started, this is when the Omnipass box would appear), but now the entire
    > screen goes blank and then returns to the welcome screen. This procedure
    > would continue forever if I didn't click on the user account and quickly
    > enter my password, because if I take too long, the cycle repeats. Any ideas
    > or suggestions would be most helpful.
    >
    > Thanks,
    >
    > Cyg.
    >
    >

      My System SpecsSystem Spec

  3. #3


    Maureen Guest

    RE: Vista and OmniPass Software

    I loose fingerprint swipe after a windows update. Recently un and
    reinstalled omnipass and everything fine. Now problem has started again. It
    is about the third time un/ reinstalled. Any suggestions. Cannot find
    Modify system settings.

    "Renoan" wrote:

    > While I haven't suffered the same problem (in terms of the cycling) I did
    > have the OmniPass logon appear both during the user account logon and while
    > inside the actual account. I fixed this by right-clicking on the key icon in
    > my subtray and openning in. Then "Change Your System Settings", --> "Modify
    > Omnipass startup options" and selecting something other than the "Manual"
    > option. If you are a frequent user of Omnipass then I would recommend
    > choosing the "Automatic" option, which uses your one swipe at the logon
    > screen for both the user account, and for the password storage (the latter
    > being the culprit for why it may be asking you for it again). Not sure if
    > that will help, as it may be a different problem, but give it a try. It may
    > be that the reason for windows booting you out to the user selection screen
    > is actually because Omnipass is directing it to do so on the basis you're not
    > authorized to be in that account and being able to access all the passwords
    > saved on it.
    >
    > "CygnetBoy" wrote:
    >

    > > Have a small problem, hoping someone can help me solve it.. Did a Windows
    > > Update in August and downloaded Update for Windows Vista - KB938979.
    > > Currently using windows Vista Home Premium and OmniPass on a Fujitsu A6020.
    > > Had a problem with Vista displaying a duplicate user after the update. Was
    > > advised by Fujitsu to remove and reinstall the software. Did it, problem
    > > fixed. No more duplicate users. Now, New Problem. Before the Windows
    > > Update/Omnipass/Remove and Reinstall issues, The "Please swipe your finger"
    > > box would appear each and every time I would start up the PC, or Lock the
    > > PC, or put it in standby mode. Now, the screen just displays my user
    > > account and does not display the omnipass box. The error is: "Windows
    > > Logon User Interface Host has stopped working". The welcome screen will
    > > look normal, then the mouse pointer will change to busy (before the problem
    > > started, this is when the Omnipass box would appear), but now the entire
    > > screen goes blank and then returns to the welcome screen. This procedure
    > > would continue forever if I didn't click on the user account and quickly
    > > enter my password, because if I take too long, the cycle repeats. Any ideas
    > > or suggestions would be most helpful.
    > >
    > > Thanks,
    > >
    > > Cyg.
    > >
    > >

      My System SpecsSystem Spec

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