Additional post on this problem with a power outage and external hard drive
Twice when I restarted from shutdown, about an hour an a half later I
received a balloon message from the Maxtor hard drive saying that it couldn't
complete the copy (as I don't always have the drive connected). After the
second time, I decided that I'd re-connect the hard drive, restart from
shutdown and then wait. Exactly what I'd determined would happen, the drive
was trying to finish the original copy from days before. After it cycled
through, I was able to access the screens to choose which areas of my system
to copy from the Maxtor software, and was able to make a new copy.
This was a case of the program thinking that it was still running, even
after a disconnect and shutdown. Try this for anyone who may have similar
problems with an external drive. It saved a lot of re-formatting that I
thought would have to be done.
> Thanks for the thoughts from both David and usama.
> Maxtor is now owned by another company and they have absolutely no customer
> support that I can render from their web site. I've read other info about
> this company elsewhere and others have no luck with customer support.
> I'll try to re-format, if that's at all possible......
> Thanks for your suggestions!
> "usasma" wrote:
> > It all depends on what the power surge scrambled. If it just scrambled the
> > writing to disk - then it's likely that a format will fix it. If it surged
> > through the PCB on the hard drive - then the drive may be "toast".
> > Since the diagnostics say that the drive is OK, I'd suspect that it is OK -
> > but you'll have to format it to find out for sure.
> > Good luck!
> > - John
> > "Darwin" wrote:
> > > Using Maxtor Onetouch III Turbo with Windows Vista. Nearly completed a copy
> > > of system when power went out. Have surge and pc and drive both work. Tried
> > > shutdown and restart of Maxtor. Driver software comes up and allowed a
> > > diagnostic check which stated drive is running properly. However, am unable
> > > to reset, choose files to copy from system or run copy function on Maxtor.
> > > Will uninstall, re-install driver software and reformat/partition of drive
> > > allow normal usage, or is this drive history? If this is the way an external
> > > drive doesn't work, I won't be transferring any of my cd's anytime soon.......
> > > Any thoughts would be appreciated on this end. Thanks!