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10-21-2007
| #21 (permalink) |
| | Re: Problem Laser 8000 Bluetooth Mouse Peter, let me know if the mouse reset works on your system. Being an independent manufature, the keyboard my not relay the same way. Suggest that you try and trace the actual hardware manufacturer and send them an email asking assistance. Additionally, there may be any number of reset proceedures for a manufacture, depending on the particular problem. Microsoft, I suspect, does not provide support because they want you to purchase another one of their products. My well-supported high-end logitech actually way WAY outperforms my high end Microsoft mouse on every platform but Windows where it is a dud. One can only wonder where the next anti-trust suit slides into place. You're right. Microsoft product support sucks real bad. Unless you happen to have a corp support package (and do databases). Microsoft, while it claims to be a "home-networked" company, is fast becoming an exclusive corporate network tool. Going the way of Honeywell, I suspect. Ah well... i'm just a humble graphic specialist. Time to retool for Mac yet? "Peter" wrote: Quote: > Mark I've been having major trouble with it and the Entertainment Keyboard > 8000 and I'm glad you found out a solution. You are right, Microsoft's > documentation is sadly lacking on this product. > Support is even worse. > > -- > Peter > Toronto, Canada > "mark" <mark@xxxxxx> wrote in message > news  09AB19C-F955-4641-97D6-BBAB14B48FA5@xxxxxxQuote: > > Thank you for your assistance. > > I found out how to reset the laser 8000 mouse. > > Note that the mouse recharge was disabled by a Vista64 update or an update > > hack. > > That disabled behavior was well described in the Windows forum. > > The solution was to press in the mouse reset switch for about 15 seconds > > and > > then immediately press for 5 seconds and again for 5 seconds (3 pushes). > > Then when the mouse is placed on the charge pad it blinks green-red pause > > green-red and so on. > > Then take the mouse off the pad and press the reset for five seconds. > > Finally, place the mouse on the pad and let it recharge. > > When the mouse light is solid green, not pulsing, take it off the pad. > > You will notice that the mouse is still not working. > > Keyboard also is frozen, and you cannot use your operating system. > > Manually reset the computer with a reboot, and restart Windows in Normal > > mode. > > When Vista64 restarts, the mouse is still not going to work. > > Another 5 second press of the mouse reset. > > Place it on the charge pad for 5 seconds to initiate an amplified signal > > burst. > > Remove the mouse from the pad and leave it on the desk top. > > Now locate the bluetooth transceiver in its USB port. > > Do not unplug the transceiver. > > Press the bluetooth transceiver's reset button for 5 seconds until it's > > green light is rapidly blinking. > > Let go of the reset and the transceiver will immediately stop blinking and > > emit a steady green glow. > > This steady glow means that the mouse has been located by the operating > > system. > > A dialog with a progress bar will announce the configuration of the > > bluetooth device to transact with the mouse for the operating system. > > After the configuration completes the mouse is repaired and ready to use. > > > > Samoila, all I needed was the reset press sequence, or as it is usually > > named, the 'base manual hardware reset sequence'. Would have saved me > > months > > of dire annoyance. Why is this info not shipped with the product, > > published > > online in a very noticable and easily accessed page, and provided to > > customers having any related problem? Well, never mind the obvious cynical > > retort. I am really serious about what I said concerning the need for a > > computer-based sheild against remote intrusion. I know some home alarms > > feature that now. What hardware can I buy to protect my system from > > criminal > > intrusion? > > > > "At the help desk, work is never completed." > > > > "samoila_mircea" wrote: > > Quote: > >> The rechargeable battery is dead ... buy a new one... or ask for a > >> replacement... there is no software problem... Intellipoint only warns > >> you to > >> recharge it has nothing to do with the recharging itself. > >> > >> "Computer & Sound System Tech" wrote: > >> > >> > this seems(having a dead battery) more plausible than having a driver > >> > tell > >> > the mouse it is at the charging station and only charging for a min or > >> > two. > >> > that's what i was trying to understand what you were saying. > >> > > >> > -- > >> > Licensed Boating Capt. Jonathan Perreault > >> > http://www.AllAboutGames.BraveHost.com > >> > - note: click continue, when it ask about security certificate - > >> > > >> > Best Comments From Users: > >> > Vista is satan's way to bring hell to earth. -Me > >> > > >> > A common mistake that people make when trying to design something > >> > completely > >> > foolproof is to underestimate the ingenuity of complete fools. -Web > >> > > >> > No Matter The Problem Even With Linux, It's Microsoft's And Windows's > >> > Faults -Everyone > >> > "Peter" <nobody@xxxxxx> wrote in message > >> > news:%2396zxgMEIHA.1164@xxxxxx > >> > >I have the latest software - Intellipoint 6.2 and the same mouse and > >> > >mine > >> > >charges OK. You have a dead battery on your hands....replace it. > >> > > > >> > > -- > >> > > Peter > >> > > Toronto, Canada > >> > > "mark" <mark@xxxxxx> wrote in message > >> > > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@xxxxxx > >> > >> Subject: Problem Laser 8000 Bluetooth Mouse > >> > >> > >> > >> Message: When the mouse is put on the charge pad its green light > >> > >> pulses 8 > >> > >> times slowly. Then a red light flashes continuously and rapidly. The > >> > >> mouse's NIMH battery does not charge except for a few minutes of > >> > >> use. > >> > >> Even > >> > >> when the mouse is left on the pad overnight. This problem started > >> > >> early > >> > >> in > >> > >> August when a Vista update included a prompt to update the mouse > >> > >> driver > >> > >> software with a download from Microsoft. The Microsoft download was > >> > >> run > >> > >> and stopped itself with a note that the driver was not compatible. > >> > >> Thatt > >> > >> is when the mouse stopped charging properly. > >> > >> > >> > >> Then late August another Vista prompt to download the updated driver > >> > >> for > >> > >> the mouse, and this time the driver installed. However, the mouse > >> > >> continues to fail to charge except for less than a minute when it is > >> > >> first > >> > >> placed on the charge pad. > >> > >> > >> > >> The mouse battery charge anly lasts a very short while. If I take a > >> > >> half > >> > >> hour to reseat the mouse on the pad every time the rapid red > >> > >> blinking > >> > >> occurs, I can slowly build up the charge. The slow green pulsing > >> > >> lasts > >> > >> about 30 seconds, so in half an hour the mouse is reseated on the > >> > >> charger > >> > >> pad 60 times. > >> > >> > >> > >> Microsoft can direct me to a safe driver update, please. That would > >> > >> be > >> > >> greatly appreciated. It would be really appropriate if Microsoft > >> > >> would > >> > >> correct the error in its driver update for the Laser 8000 mouse > >> > >> (date of > >> > >> manufature, 2007). > >> > >> > >> > >> Mark Stewart, August, September, October 2007 > >> > > > >> > > >> > |
My System Specs |
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10-21-2007
| #22 (permalink) |
| | Re: Problem Laser 8000 Bluetooth Mouse Herein lies the real problem, tech wiz. Peripherals prolifereate on the market. "They are sold without any built in security." CBC News, September, 2007. My mouse, attached to a computer or a shoe box, remains just such. Again, what is NEEDED!!!!! is a device that home users can setup in, say, a kitchen electrical receptical. The device would emit some sort of signal to thwart intrusion. Or course, it would have to be programmable to look after each users specific hardware. Home security devices only look after themselves. The sorely needed device would be capable of sensing and profiling and protecting all wireless home gadgets. Simply locate, profile and allow inside a firewall siganl barrier. Piece of cake for someone technicallly minded. ps Only a fool would have wireless internet. The trendy hip-po stores (fractureshop, officedetritus bunglow etc) sell junk. Pay extra and hardwire, I would warn you. i.e., Use mission critical corporate security, even at home. Minimum 2048 bit modem hardware key. Vista Ultimate is a slAck 256bit. Funcky mices happen to be a total bother these days. Lame as my damn home theater and telephones Go patent something, eh! Want some help?. Here, take my heart and kidneys lol. - regs, mark "Computer & Sound System Tech" wrote: Quote: > humm any of your devices are secure? your post is making me guess it's not > if you have wireless internet you have to set a password for it other wise > anyone can access your system possibly implement a virus. as for the > bluetooth, unless it's a really cheap bluetooth i don't think anyone > could've taken control of your mouse because usually you have to enter a > password for bluetooth, and you would have to press the connect button at > the same time they try to control it. if you have wireless telephone again > it is possible to get encrypted wireless phone, i for one have one it has a > voicemail box three portable wireless phone and if i remember correctly the > frequency changes three times per second, so no one could listen your > conversation, or take control of it. i hope this helps if you need more info > i'll be glad to provide it to you if i can. i didn't mean to make you > irritated or mad about the battery but i was kinda doing a small > announcement because not everyone knows this. i have some friends who still > believes that charging your battery every day like a cell phone is good for > it. but anyway...... hope this helps > > -- > Licensed Boating Capt. Jonathan Perreault > http://www.AllAboutGames.BraveHost.com > - note: click continue, when it ask about security certificate - > > Best Comments From Users: > Vista is satan's way to bring hell to earth. -Me > > A common mistake that people make when trying to design something completely > foolproof is to underestimate the ingenuity of complete fools. -Web > > No Matter The Problem Even With Linux, It's Microsoft's And Windows's > Faults -Everyone > "mark" <mark@xxxxxx> wrote in message > news 0D6EBB7-53E1-4198-A222-E7D58DD5C987@xxxxxxQuote: > > You know what I would really like, So...? > > A radio sheild so that strangers cannot access and interfere with all my > > wireless household equipment, including strangers on the street, my > > neighbours, and malicious or mistaken people on the internet. This sheild > > would protect my home theater (hit twice so far this year by the jerk > > teens > > across the alley), my telephones (3 of them), my home security (you really > > don't want to know), ... and my MOUSE! > > > > Mark > > > > "Computer & Sound System Tech" wrote: > > Quote: > >> i hope mark is reading this, my guess is the battery given to him might > >> be > >> defectuous if it's brand new or he had it for a long time, and didn't let > >> his battery die before charging it. this is the worst thing to do to a > >> rechargable battery charge it before it goes dead, what happens is that > >> the > >> battery remembers at what point it was charged and take the energy left > >> and > >> says to it self when i get to this point i need to get charged, so what > >> happen is next time you use your battery when it gets to that point it'll > >> send a dead battery signal when you really had 15 min left of use for > >> example. and over time the battery doesn't work properly anymore and > >> stops > >> working. now this doesn't happen after the first time you charged your > >> battery earlier but with time. the trick is once a month let the battery > >> die > >> completly until the device stops running then charge the battery fully, > >> even > >> when the signal says battery full, it is only 80% full, let on charger at > >> least 2 hours for the remaining 20%. > >> > >> ps this is research information, not something i made up. and applies to > >> all > >> rechargable batteries > >> > >> -- > >> Licensed Boating Capt. Jonathan Perreault > >> http://www.AllAboutGames.BraveHost.com > >> - note: click continue, when it ask about security certificate - > >> > >> Best Comments From Users: > >> Vista is satan's way to bring hell to earth. -Me > >> > >> A common mistake that people make when trying to design something > >> completely > >> foolproof is to underestimate the ingenuity of complete fools. -Web > >> > >> No Matter The Problem Even With Linux, It's Microsoft's And Windows's > >> Faults -Everyone > >> "samoila_mircea" <samoilamircea@xxxxxx> wrote in > >> message > >> news:F2C1A1CE-4B9D-431F-A30D-E7225C476C83@xxxxxx > >> > The rechargeable battery is dead ... buy a new one... or ask for a > >> > replacement... there is no software problem... Intellipoint only warns > >> > you > >> > to > >> > recharge it has nothing to do with the recharging itself. > >> > > >> > "Computer & Sound System Tech" wrote: > >> > > >> >> this seems(having a dead battery) more plausible than having a driver > >> >> tell > >> >> the mouse it is at the charging station and only charging for a min or > >> >> two. > >> >> that's what i was trying to understand what you were saying. > >> >> > >> >> -- > >> >> Licensed Boating Capt. Jonathan Perreault > >> >> http://www.AllAboutGames.BraveHost.com > >> >> - note: click continue, when it ask about security certificate - > >> >> > >> >> Best Comments From Users: > >> >> Vista is satan's way to bring hell to earth. -Me > >> >> > >> >> A common mistake that people make when trying to design something > >> >> completely > >> >> foolproof is to underestimate the ingenuity of complete fools. -Web > >> >> > >> >> No Matter The Problem Even With Linux, It's Microsoft's And Windows's > >> >> Faults -Everyone > >> >> "Peter" <nobody@xxxxxx> wrote in message > >> >> news:%2396zxgMEIHA.1164@xxxxxx > >> >> >I have the latest software - Intellipoint 6.2 and the same mouse and > >> >> >mine > >> >> >charges OK. You have a dead battery on your hands....replace it. > >> >> > > >> >> > -- > >> >> > Peter > >> >> > Toronto, Canada > >> >> > "mark" <mark@xxxxxx> wrote in message > >> >> > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@xxxxxx > >> >> >> Subject: Problem Laser 8000 Bluetooth Mouse > >> >> >> > >> >> >> Message: When the mouse is put on the charge pad its green light > >> >> >> pulses 8 > >> >> >> times slowly. Then a red light flashes continuously and rapidly. > >> >> >> The > >> >> >> mouse's NIMH battery does not charge except for a few minutes of > >> >> >> use. > >> >> >> Even > >> >> >> when the mouse is left on the pad overnight. This problem started > >> >> >> early > >> >> >> in > >> >> >> August when a Vista update included a prompt to update the mouse > >> >> >> driver > >> >> >> software with a download from Microsoft. The Microsoft download was > >> >> >> run > >> >> >> and stopped itself with a note that the driver was not compatible. > >> >> >> Thatt > >> >> >> is when the mouse stopped charging properly. > >> >> >> > >> >> >> Then late August another Vista prompt to download the updated > >> >> >> driver > >> >> >> for > >> >> >> the mouse, and this time the driver installed. However, the mouse > >> >> >> continues to fail to charge except for less than a minute when it > >> >> >> is > >> >> >> first > >> >> >> placed on the charge pad. > >> >> >> > >> >> >> The mouse battery charge anly lasts a very short while. If I take a > >> >> >> half > >> >> >> hour to reseat the mouse on the pad every time the rapid red > >> >> >> blinking > >> >> >> occurs, I can slowly build up the charge. The slow green pulsing > >> >> >> lasts > >> >> >> about 30 seconds, so in half an hour the mouse is reseated on the > >> >> >> charger > >> >> >> pad 60 times. > >> >> >> > >> >> >> Microsoft can direct me to a safe driver update, please. That would > >> >> >> be > >> >> >> greatly appreciated. It would be really appropriate if Microsoft > >> >> >> would > >> >> >> correct the error in its driver update for the Laser 8000 mouse > >> >> >> (date > >> >> >> of > >> >> >> manufature, 2007). > >> >> >> > >> >> >> Mark Stewart, August, September, October 2007 > >> >> > > >> >> > >> |
| My System Specs |
|
10-21-2007
| #23 (permalink) |
| | Re: Problem Laser 8000 Bluetooth Mouse Right now I'm not getting too many problems. I bought this as part of Microsoft's latest release "Wireless Entertainment Desktop 8000" which includes the Wireless Entertainment Keyboard 8000 and the charging/USB/dongle station as well as the mouse. I still have problems getting it to work at the logon screen and it wont work at all in Safe Mode whereas my old mouse and keyboard "Elite for Bluetooth" worked fine, the only thing there was they literally wore out - most of the keys had no characters left on them. There really should be a manual with this thing. What, for instance, is the difference between connecting using the hardware interface or software interface (you can switch between the two). The help files tells you what it is but not why it is, if you know what I mean. Plus if I lose connectivity and remove the offending article from the Bluetooth devices window, then reconnect, I end up with multiple instances of the same thing in device manager. Serves me right I guess, for being greedy and wanting the latest keyboard/mouse combo as soon as it was released. -- Peter Toronto, Canada "mark" <mark@xxxxxx> wrote in message news:3CC2EABA-F0E9-4328-B203-BC7545866E8A@xxxxxx Quote: > Peter, let me know if the mouse reset works on your system. > Being an independent manufature, the keyboard my not relay the same way. > Suggest that you try and trace the actual hardware manufacturer and send > them an email asking assistance. > Additionally, there may be any number of reset proceedures for a > manufacture, depending on the particular problem. > Microsoft, I suspect, does not provide support because they want you to > purchase another one of their products. > My well-supported high-end logitech actually way WAY outperforms my high > end > Microsoft mouse on every platform but Windows where it is a dud. > One can only wonder where the next anti-trust suit slides into place. > You're right. > Microsoft product support sucks real bad. > Unless you happen to have a corp support package > (and do databases). > Microsoft, while it claims to be a "home-networked" company, > is fast becoming an exclusive corporate network tool. > Going the way of Honeywell, I suspect. > Ah well... i'm just a humble graphic specialist. > Time to retool for Mac yet? > > "Peter" wrote: > Quote: >> Mark I've been having major trouble with it and the Entertainment >> Keyboard >> 8000 and I'm glad you found out a solution. You are right, Microsoft's >> documentation is sadly lacking on this product. >> Support is even worse. >> >> -- >> Peter >> Toronto, Canada >> "mark" <mark@xxxxxx> wrote in message >> news 09AB19C-F955-4641-97D6-BBAB14B48FA5@xxxxxxQuote: >> > Thank you for your assistance. >> > I found out how to reset the laser 8000 mouse. >> > Note that the mouse recharge was disabled by a Vista64 update or an >> > update >> > hack. >> > That disabled behavior was well described in the Windows forum. >> > The solution was to press in the mouse reset switch for about 15 >> > seconds >> > and >> > then immediately press for 5 seconds and again for 5 seconds (3 >> > pushes). >> > Then when the mouse is placed on the charge pad it blinks green-red >> > pause >> > green-red and so on. >> > Then take the mouse off the pad and press the reset for five seconds. >> > Finally, place the mouse on the pad and let it recharge. >> > When the mouse light is solid green, not pulsing, take it off the pad. >> > You will notice that the mouse is still not working. >> > Keyboard also is frozen, and you cannot use your operating system. >> > Manually reset the computer with a reboot, and restart Windows in >> > Normal >> > mode. >> > When Vista64 restarts, the mouse is still not going to work. >> > Another 5 second press of the mouse reset. >> > Place it on the charge pad for 5 seconds to initiate an amplified >> > signal >> > burst. >> > Remove the mouse from the pad and leave it on the desk top. >> > Now locate the bluetooth transceiver in its USB port. >> > Do not unplug the transceiver. >> > Press the bluetooth transceiver's reset button for 5 seconds until it's >> > green light is rapidly blinking. >> > Let go of the reset and the transceiver will immediately stop blinking >> > and >> > emit a steady green glow. >> > This steady glow means that the mouse has been located by the operating >> > system. >> > A dialog with a progress bar will announce the configuration of the >> > bluetooth device to transact with the mouse for the operating system. >> > After the configuration completes the mouse is repaired and ready to >> > use. >> > >> > Samoila, all I needed was the reset press sequence, or as it is usually >> > named, the 'base manual hardware reset sequence'. Would have saved me >> > months >> > of dire annoyance. Why is this info not shipped with the product, >> > published >> > online in a very noticable and easily accessed page, and provided to >> > customers having any related problem? Well, never mind the obvious >> > cynical >> > retort. I am really serious about what I said concerning the need for a >> > computer-based sheild against remote intrusion. I know some home alarms >> > feature that now. What hardware can I buy to protect my system from >> > criminal >> > intrusion? >> > >> > "At the help desk, work is never completed." >> > >> > "samoila_mircea" wrote: >> > >> >> The rechargeable battery is dead ... buy a new one... or ask for a >> >> replacement... there is no software problem... Intellipoint only warns >> >> you to >> >> recharge it has nothing to do with the recharging itself. >> >> >> >> "Computer & Sound System Tech" wrote: >> >> >> >> > this seems(having a dead battery) more plausible than having a >> >> > driver >> >> > tell >> >> > the mouse it is at the charging station and only charging for a min >> >> > or >> >> > two. >> >> > that's what i was trying to understand what you were saying. >> >> > >> >> > -- >> >> > Licensed Boating Capt. Jonathan Perreault >> >> > http://www.AllAboutGames.BraveHost.com >> >> > - note: click continue, when it ask about security certificate - >> >> > >> >> > Best Comments From Users: >> >> > Vista is satan's way to bring hell to earth. -Me >> >> > >> >> > A common mistake that people make when trying to design something >> >> > completely >> >> > foolproof is to underestimate the ingenuity of complete fools. -Web >> >> > >> >> > No Matter The Problem Even With Linux, It's Microsoft's And >> >> > Windows's >> >> > Faults -Everyone >> >> > "Peter" <nobody@xxxxxx> wrote in message >> >> > news:%2396zxgMEIHA.1164@xxxxxx >> >> > >I have the latest software - Intellipoint 6.2 and the same mouse >> >> > >and >> >> > >mine >> >> > >charges OK. You have a dead battery on your hands....replace it. >> >> > > >> >> > > -- >> >> > > Peter >> >> > > Toronto, Canada >> >> > > "mark" <mark@xxxxxx> wrote in message >> >> > > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@xxxxxx >> >> > >> Subject: Problem Laser 8000 Bluetooth Mouse >> >> > >> >> >> > >> Message: When the mouse is put on the charge pad its green light >> >> > >> pulses 8 >> >> > >> times slowly. Then a red light flashes continuously and rapidly. >> >> > >> The >> >> > >> mouse's NIMH battery does not charge except for a few minutes of >> >> > >> use. >> >> > >> Even >> >> > >> when the mouse is left on the pad overnight. This problem started >> >> > >> early >> >> > >> in >> >> > >> August when a Vista update included a prompt to update the mouse >> >> > >> driver >> >> > >> software with a download from Microsoft. The Microsoft download >> >> > >> was >> >> > >> run >> >> > >> and stopped itself with a note that the driver was not >> >> > >> compatible. >> >> > >> Thatt >> >> > >> is when the mouse stopped charging properly. >> >> > >> >> >> > >> Then late August another Vista prompt to download the updated >> >> > >> driver >> >> > >> for >> >> > >> the mouse, and this time the driver installed. However, the mouse >> >> > >> continues to fail to charge except for less than a minute when it >> >> > >> is >> >> > >> first >> >> > >> placed on the charge pad. >> >> > >> >> >> > >> The mouse battery charge anly lasts a very short while. If I take >> >> > >> a >> >> > >> half >> >> > >> hour to reseat the mouse on the pad every time the rapid red >> >> > >> blinking >> >> > >> occurs, I can slowly build up the charge. The slow green pulsing >> >> > >> lasts >> >> > >> about 30 seconds, so in half an hour the mouse is reseated on the >> >> > >> charger >> >> > >> pad 60 times. >> >> > >> >> >> > >> Microsoft can direct me to a safe driver update, please. That >> >> > >> would >> >> > >> be >> >> > >> greatly appreciated. It would be really appropriate if Microsoft >> >> > >> would >> >> > >> correct the error in its driver update for the Laser 8000 mouse >> >> > >> (date of >> >> > >> manufature, 2007). >> >> > >> >> >> > >> Mark Stewart, August, September, October 2007 >> >> > > >> >> > >> >> >> |
| My System Specs |
|
10-21-2007
| #24 (permalink) |
| | Re: Problem Laser 8000 Bluetooth Mouse No-no-no you miss the fail-point. Bluetooth is a dead easy hack. astalavista man! dl your today! 2k! install and intrude! Good homework on drivers by the way. After I got the mouse fixed suddenly the driver dl from microsoft found no driver on my system. i.e., The one that flunked my mouse was corrupted. I was not implying that the driver corrupted itself. I have two neighbours garbaging wireless devices with their own hardware. One jokes and smirks behind the curtain, the other boasts about her exploits. Sheesh. I simply stated that the Microsoft update screwed my system. Which it did. Because drivers cannot undo hacker damage or even detect some damage. Damn. It would cost a fortune just to find what part of my system is breached, was breached, is open to breaching again. Read my other post to you carefully. HOME WIRELESS FIREWALL is the ONLY SOLUTION. (PERIOD) Mark "Computer & Sound System Tech" wrote: Quote: > unless someone can explain this to me as to why it is possible, i fail to > believe or think a driver could act as a virus by infecting a device in this > manner. it is completly going against what a driver is, the encyclopidia > tells us the definition of a driver: > > A device driver simplifies programming by acting as a translator between a > device and the applications or operating systems that use it. The > higher-level code can be written independently of whatever specific hardware > device it may control. Every version of a device, such as a printer, > requires its own specialized commands. In contrast, most applications access > devices (such as sending a file to a printer) by using high-level, generic > commands, such as PRINTLN. The driver accepts these generic statements and > converts them into the low-level commands required by the device. > > so my guess is that the problem occured at the same time of the update but i > don't think the driver is at falt, especially if you uninstalled it or > rolled back and no changes were seen, but since i've never seen this before > i could be wrong. > > -- > Licensed Boating Capt. Jonathan Perreault > http://www.AllAboutGames.BraveHost.com > - note: click continue, when it ask about security certificate - > > Best Comments From Users: > Vista is satan's way to bring hell to earth. -Me > > A common mistake that people make when trying to design something completely > foolproof is to underestimate the ingenuity of complete fools. -Web > > No Matter The Problem Even With Linux, It's Microsoft's And Windows's > Faults -Everyone > "mark" <mark@xxxxxx> wrote in message > news:E8E1B900-B583-4147-9124-EE46826383F8@xxxxxx Quote: > > All three of you read this carefully. > > The original battery is ancient history and three new NIMH batteries have > > dome their best to make the mouse work again. > > Something in a Vista update slipped malicious code into the mouse through > > it's bluetooth port. This is 'extremely' a well understood exploit - 15 > > minute blurb on it on the news last week. The mouse is messed up pretty > > bad. > > No more battery talk. > > Does any tech have any idea how to do a really effective (and safe) > > low-level hardware reset of Microsoft Wireless Laser Mouse 8000? > > > > Sensible answers. > > Mark > > > > Peter wrote: [boyscout battery basics] > > Computer & So... wrote: [repeat of Peter's good will] > > samoila_mirc... wrote: [repeat of peter's good will] > > > > "mark" wrote: > > Quote: > >> Subject: Problem Laser 8000 Bluetooth Mouse > >> > >> Message: When the mouse is put on the charge pad its green light pulses 8 > >> times slowly. Then a red light flashes continuously and rapidly. The > >> mouse's NIMH battery does not charge except for a few minutes of use. > >> Even > >> when the mouse is left on the pad overnight. This problem started early > >> in > >> August when a Vista update included a prompt to update the mouse driver > >> software with a download from Microsoft. The Microsoft download was run > >> and stopped itself with a note that the driver was not compatible. Thatt > >> is when the mouse stopped charging properly. > >> > >> Then late August another Vista prompt to download the updated driver for > >> the mouse, and this time the driver installed. However, the mouse > >> continues to fail to charge except for less than a minute when it is > >> first > >> placed on the charge pad. > >> > >> The mouse battery charge anly lasts a very short while. If I take a half > >> hour to reseat the mouse on the pad every time the rapid red blinking > >> occurs, I can slowly build up the charge. The slow green pulsing lasts > >> about 30 seconds, so in half an hour the mouse is reseated on the charger > >> pad 60 times. > >> > >> Microsoft can direct me to a safe driver update, please. That would be > >> greatly appreciated. It would be really appropriate if Microsoft would > >> correct the error in its driver update for the Laser 8000 mouse (date of > >> manufature, 2007). > >> > >> Mark Stewart, August, September, October 2007 |
| My System Specs |
|
10-21-2007
| #25 (permalink) |
| | Re: Problem Laser 8000 Bluetooth Mouse This is an interesting point you have come to. I captured Vista Ultimate and Office 2007 with each application as a separate package. Cost a fortue, but the combos weren't out yet. It was months before the Office worked as intended. Then there was a major update (last month) and I had to harangue Microsoft in Forum (painfully slow) for weeks before they relaeased updates under the table for my Office. No apologies, not even a message. They kept telling me I had to buy office for Student and Teacher - so lame. Fortunately my mouse never got stuck and tarred in a Microsoft development disconnect. Oh, to the hour of the 45 day product support deadline the Control Panel mouse console seriously deprecated, true; but excepting a crash inspired by technological short-comings, the littel critter is scurying about quite happily. I sure hope your hardware support and development team keeps your installation off the rocks and sailing free. It seems odd that the technology is so ..."sparky". Yet the provider seems, shall we say "challenged". Flip side, okay? Ten years ago all we could do was groan as yet again our sstems crashed, and crashed, and crashed... Mark "Peter" wrote: Quote: > Right now I'm not getting too many problems. I bought this as part of > Microsoft's latest release "Wireless Entertainment Desktop 8000" which > includes the Wireless Entertainment Keyboard 8000 and the > charging/USB/dongle station as well as the mouse. I still have problems > getting it to work at the logon screen and it wont work at all in Safe Mode > whereas my old mouse and keyboard "Elite for Bluetooth" worked fine, the > only thing there was they literally wore out - most of the keys had no > characters left on them. > There really should be a manual with this thing. What, for instance, is the > difference between connecting using the hardware interface or software > interface (you can switch between the two). The help files tells you what > it is but not why it is, if you know what I mean. > Plus if I lose connectivity and remove the offending article from the > Bluetooth devices window, then reconnect, I end up with multiple instances > of the same thing in device manager. > Serves me right I guess, for being greedy and wanting the latest > keyboard/mouse combo as soon as it was released. > > -- > Peter > Toronto, Canada > "mark" <mark@xxxxxx> wrote in message > news:3CC2EABA-F0E9-4328-B203-BC7545866E8A@xxxxxx Quote: > > Peter, let me know if the mouse reset works on your system. > > Being an independent manufature, the keyboard my not relay the same way. > > Suggest that you try and trace the actual hardware manufacturer and send > > them an email asking assistance. > > Additionally, there may be any number of reset proceedures for a > > manufacture, depending on the particular problem. > > Microsoft, I suspect, does not provide support because they want you to > > purchase another one of their products. > > My well-supported high-end logitech actually way WAY outperforms my high > > end > > Microsoft mouse on every platform but Windows where it is a dud. > > One can only wonder where the next anti-trust suit slides into place. > > You're right. > > Microsoft product support sucks real bad. > > Unless you happen to have a corp support package > > (and do databases). > > Microsoft, while it claims to be a "home-networked" company, > > is fast becoming an exclusive corporate network tool. > > Going the way of Honeywell, I suspect. > > Ah well... i'm just a humble graphic specialist. > > Time to retool for Mac yet? > > > > "Peter" wrote: > > Quote: > >> Mark I've been having major trouble with it and the Entertainment > >> Keyboard > >> 8000 and I'm glad you found out a solution. You are right, Microsoft's > >> documentation is sadly lacking on this product. > >> Support is even worse. > >> > >> -- > >> Peter > >> Toronto, Canada > >> "mark" <mark@xxxxxx> wrote in message > >> news 09AB19C-F955-4641-97D6-BBAB14B48FA5@xxxxxx> >> > Thank you for your assistance. > >> > I found out how to reset the laser 8000 mouse. > >> > Note that the mouse recharge was disabled by a Vista64 update or an > >> > update > >> > hack. > >> > That disabled behavior was well described in the Windows forum. > >> > The solution was to press in the mouse reset switch for about 15 > >> > seconds > >> > and > >> > then immediately press for 5 seconds and again for 5 seconds (3 > >> > pushes). > >> > Then when the mouse is placed on the charge pad it blinks green-red > >> > pause > >> > green-red and so on. > >> > Then take the mouse off the pad and press the reset for five seconds. > >> > Finally, place the mouse on the pad and let it recharge. > >> > When the mouse light is solid green, not pulsing, take it off the pad. > >> > You will notice that the mouse is still not working. > >> > Keyboard also is frozen, and you cannot use your operating system. > >> > Manually reset the computer with a reboot, and restart Windows in > >> > Normal > >> > mode. > >> > When Vista64 restarts, the mouse is still not going to work. > >> > Another 5 second press of the mouse reset. > >> > Place it on the charge pad for 5 seconds to initiate an amplified > >> > signal > >> > burst. > >> > Remove the mouse from the pad and leave it on the desk top. > >> > Now locate the bluetooth transceiver in its USB port. > >> > Do not unplug the transceiver. > >> > Press the bluetooth transceiver's reset button for 5 seconds until it's > >> > green light is rapidly blinking. > >> > Let go of the reset and the transceiver will immediately stop blinking > >> > and > >> > emit a steady green glow. > >> > This steady glow means that the mouse has been located by the operating > >> > system. > >> > A dialog with a progress bar will announce the configuration of the > >> > bluetooth device to transact with the mouse for the operating system. > >> > After the configuration completes the mouse is repaired and ready to > >> > use. > >> > > >> > Samoila, all I needed was the reset press sequence, or as it is usually > >> > named, the 'base manual hardware reset sequence'. Would have saved me > >> > months > >> > of dire annoyance. Why is this info not shipped with the product, > >> > published > >> > online in a very noticable and easily accessed page, and provided to > >> > customers having any related problem? Well, never mind the obvious > >> > cynical > >> > retort. I am really serious about what I said concerning the need for a > >> > computer-based sheild against remote intrusion. I know some home alarms > >> > feature that now. What hardware can I buy to protect my system from > >> > criminal > >> > intrusion? > >> > > >> > "At the help desk, work is never completed." > >> > > >> > "samoila_mircea" wrote: > >> > > >> >> The rechargeable battery is dead ... buy a new one... or ask for a > >> >> replacement... there is no software problem... Intellipoint only warns > >> >> you to > >> >> recharge it has nothing to do with the recharging itself. > >> >> > >> >> "Computer & Sound System Tech" wrote: > >> >> > >> >> > this seems(having a dead battery) more plausible than having a > >> >> > driver > >> >> > tell > >> >> > the mouse it is at the charging station and only charging for a min > >> >> > or > >> >> > two. > >> >> > that's what i was trying to understand what you were saying. > >> >> > > >> >> > -- > >> >> > Licensed Boating Capt. Jonathan Perreault > >> >> > http://www.AllAboutGames.BraveHost.com > >> >> > - note: click continue, when it ask about security certificate - > >> >> > > >> >> > Best Comments From Users: > >> >> > Vista is satan's way to bring hell to earth. -Me > >> >> > > >> >> > A common mistake that people make when trying to design something > >> >> > completely > >> >> > foolproof is to underestimate the ingenuity of complete fools. -Web > >> >> > > >> >> > No Matter The Problem Even With Linux, It's Microsoft's And > >> >> > Windows's > >> >> > Faults -Everyone > >> >> > "Peter" <nobody@xxxxxx> wrote in message > >> >> > news:%2396zxgMEIHA.1164@xxxxxx > >> >> > >I have the latest software - Intellipoint 6.2 and the same mouse > >> >> > >and > >> >> > >mine > >> >> > >charges OK. You have a dead battery on your hands....replace it. > >> >> > > > >> >> > > -- > >> >> > > Peter > >> >> > > Toronto, Canada > >> >> > > "mark" <mark@xxxxxx> wrote in message > >> >> > > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@xxxxxx > >> >> > >> Subject: Problem Laser 8000 Bluetooth Mouse > >> >> > >> > >> >> > >> Message: When the mouse is put on the charge pad its green light > >> >> > >> pulses 8 > >> >> > >> times slowly. Then a red light flashes continuously and rapidly. > >> >> > >> The > >> >> > >> mouse's NIMH battery does not charge except for a few minutes of > >> >> > >> use. > >> >> > >> Even > >> >> > >> when the mouse is left on the pad overnight. This problem started > >> >> > >> early > >> >> > >> in > >> >> > >> August when a Vista update included a prompt to update the mouse > >> >> > >> driver > >> >> > >> software with a download from Microsoft. The Microsoft download > >> >> > >> was > >> >> > >> run > >> >> > >> and stopped itself with a note that the driver was not > >> >> > >> compatible. > >> >> > >> Thatt > >> >> > >> is when the mouse stopped charging properly. > >> >> > >> > >> >> > >> Then late August another Vista prompt to download the updated > >> >> > >> driver > >> >> > >> for > >> >> > >> the mouse, and this time the driver installed. However, the mouse > >> >> > >> continues to fail to charge except for less than a minute when it > >> >> > >> is > >> >> > >> first > >> >> > >> placed on the charge pad. > >> >> > >> > >> >> > >> The mouse battery charge anly lasts a very short while. If I take > >> >> > >> a > >> >> > >> half > >> >> > >> hour to reseat the mouse on the pad every time the rapid red > >> >> > >> blinking > >> >> > >> occurs, I can slowly build up the charge. The slow green pulsing > >> >> > >> lasts > >> >> > >> about 30 seconds, so in half an hour the mouse is reseated on the > >> >> > >> charger > >> >> > >> pad 60 times. > >> >> > >> > >> >> > >> Microsoft can direct me to a safe driver update, please. That > >> >> > >> would > >> >> > >> be > >> >> > >> greatly appreciated. It would be really appropriate if Microsoft > >> >> > >> would > >> >> > >> correct the error in its driver update for the Laser 8000 mouse > >> >> > >> (date of > >> >> > >> manufature, 2007). > >> >> > >> > >> >> > >> Mark Stewart, August, September, October 2007 > >> >> > > > >> >> > > >> >> > >> > >> > |
| My System Specs |
|
03-23-2008
| #26 (permalink) |
| | Re: Problem Laser 8000 Bluetooth Mouse Sorry to resurect an old thread, but I have recently started having this problem. I'm fully patched with the latest version of Inteli desk and point. Not sure why, but when I try and put my mouse in the charging dock it goes slow flash once only then does the rapid red light flash thing. It does not charge a discharged battery. I've tried the mouse reset procedure exactely as described several times. What seems to happen for me is .... I push the mouse reset button for 15 secs and the mouse starts to alternate red green (no pause in between). Release and hold 5 secs, release and hold 5 secs. I still get the alternating red green ... no pause. Stick the mouse in the charger and I still get a reg green alternating flash .... no pause. remove and light is solid green press for 5 secs ... and red / green alternating flash (no pause). put it back in the holder for 25 secs + (left it a while) I get no 8 slow green blinks followed by red .... just alternating red green or flashing red. My keyboard doesn't crash and .... ARRRGH. I can recharge the batteries from an external source, and the mouse otherwise operates flawlessly. Deeply confused. Got my desktop 7000 set about december / january. Anyone else had issues recently (ideally from the UK) and managed to get this fix to work? Mouse itself has 'manufactured feb 2007' on the bottom of it.] TYIA Andy "mark" wrote: Quote: > Thank you for your assistance. > I found out how to reset the laser 8000 mouse. > Note that the mouse recharge was disabled by a Vista64 update or an update > hack. > That disabled behavior is well described in the forum. > The solution was to press in the mouse reset switch for about 15 seconds and > then immediately press for 5 seconds and again for 5 seconds (3 pushes). > Then when the mouse is placed on the charge pad it blinks green-red pause > green-red and so on. > Then take the mouse off the pad and press the reset for five seconds. > Finally, place the mouse on the pad and let it recharge. > When the mouse light is solid green, not pulsing, take it off the pad. > You will notice that the mouse is still not working. > Keyboard also is frozen, and you cannot use your operating system. > Manually reset the computer with a warm reboot. > When Vista64 restarts, the mouse is still not going to work. > Another 5 second press of the mouse reset. > Place it on the charge pad for 5 seconds to initiate an amplified signal > burst. > Remove the mouse from the pad and leave it on the desk top. > Now locate the bluetooth transceiver in its USB port. > Do not unplug the transceiver. > Press the bluetooth transceiver's reset button for 5 seconds until it's > green light is rapidly blinking. > Let go of the reset and the transceiver will immediately stop blinking and > emit a steady green glow. > This steady glow means that the mouse has been located by the operating > system. > A dialog with a progress bar will announce the configuration of the > bluetooth device to transact with the mouse for the operating system. > After the configuration completes the mouse is repaired and ready to use. > > C&S, all I needed was the reset press sequence, or base manual hardware > reset sequence. Would have saved me months of dire annoyance. Why is this > info not shipped with the product, published online in a very noticable and > easily accessed page, and provided to customers having any related problem? > > "Computer & Sound System Tech" wrote: > Quote: > > forgive me, but if i understand correctly you need the driver to charge the > > mouse, couldn't it be that the battery is not holding it's charge, or a > > problem with the battery, or is it really the driver not telling the mouse > > to charge? > > > > -- > > Licensed Boating Capt. Jonathan Perreault > > http://www.AllAboutGames.BraveHost.com > > - note: click continue, when it ask about security certificate - > > > > Best Comments From Users: > > Vista is satan's way to bring hell to earth. -Me > > > > A common mistake that people make when trying to design something completely > > foolproof is to underestimate the ingenuity of complete fools. -Web > > > > No Matter The Problem Even With Linux, It's Microsoft's And Windows's > > Faults -Everyone > > "mark" <mark@xxxxxx> wrote in message > > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@xxxxxx Quote: > > > Subject: Problem Laser 8000 Bluetooth Mouse > > > > > > Message: When the mouse is put on the charge pad its green light pulses 8 > > > times slowly. Then a red light flashes continuously and rapidly. The > > > mouse's NIMH battery does not charge except for a few minutes of use. Even > > > when the mouse is left on the pad overnight. This problem started early in > > > August when a Vista update included a prompt to update the mouse driver > > > software with a download from Microsoft. The Microsoft download was run > > > and stopped itself with a note that the driver was not compatible. Thatt > > > is when the mouse stopped charging properly. > > > > > > Then late August another Vista prompt to download the updated driver for > > > the mouse, and this time the driver installed. However, the mouse > > > continues to fail to charge except for less than a minute when it is first > > > placed on the charge pad. > > > > > > The mouse battery charge anly lasts a very short while. If I take a half > > > hour to reseat the mouse on the pad every time the rapid red blinking > > > occurs, I can slowly build up the charge. The slow green pulsing lasts > > > about 30 seconds, so in half an hour the mouse is reseated on the charger > > > pad 60 times. > > > > > > Microsoft can direct me to a safe driver update, please. That would be > > > greatly appreciated. It would be really appropriate if Microsoft would > > > correct the error in its driver update for the Laser 8000 mouse (date of > > > manufature, 2007). > > > > > > Mark Stewart, August, September, October 2007 |
| My System Specs |
|
03-23-2008
| #27 (permalink) |
| | Re: Problem Laser 8000 Bluetooth Mouse I have not problem with my laser 8000 mouse with Vista HP 32 bit. Maybe the battery in your mouse can no longer be recharge. Have you tried a different battery? "Andy" <Andy@xxxxxx> wrote in message news:AF729D67-31E1-408B-BCCB-A8124A2B7436@xxxxxx Quote: > Sorry to resurect an old thread, but I have recently started having this > problem. > > I'm fully patched with the latest version of Inteli desk and point. > > Not sure why, but when I try and put my mouse in the charging dock it goes > slow flash once only then does the rapid red light flash thing. > > It does not charge a discharged battery. > > I've tried the mouse reset procedure exactely as described several times. > > What seems to happen for me is .... I push the mouse reset button for 15 > secs and the mouse starts to alternate red green (no pause in between). > Release and hold 5 secs, release and hold 5 secs. > > I still get the alternating red green ... no pause. > > Stick the mouse in the charger and I still get a reg green alternating > flash > ... no pause. > > remove and light is solid green > > press for 5 secs ... and red / green alternating flash (no pause). > > put it back in the holder for 25 secs + (left it a while) I get no 8 slow > green blinks followed by red .... just alternating red green or flashing > red. > > My keyboard doesn't crash and .... ARRRGH. > > I can recharge the batteries from an external source, and the mouse > otherwise operates flawlessly. > > Deeply confused. Got my desktop 7000 set about december / january. > > Anyone else had issues recently (ideally from the UK) and managed to get > this fix to work? Mouse itself has 'manufactured feb 2007' on the bottom > of > it.] > > TYIA > > > Andy > > "mark" wrote: > Quote: >> Thank you for your assistance. >> I found out how to reset the laser 8000 mouse. >> Note that the mouse recharge was disabled by a Vista64 update or an >> update >> hack. >> That disabled behavior is well described in the forum. >> The solution was to press in the mouse reset switch for about 15 seconds >> and >> then immediately press for 5 seconds and again for 5 seconds (3 pushes). >> Then when the mouse is placed on the charge pad it blinks green-red pause >> green-red and so on. >> Then take the mouse off the pad and press the reset for five seconds. >> Finally, place the mouse on the pad and let it recharge. >> When the mouse light is solid green, not pulsing, take it off the pad. >> You will notice that the mouse is still not working. >> Keyboard also is frozen, and you cannot use your operating system. >> Manually reset the computer with a warm reboot. >> When Vista64 restarts, the mouse is still not going to work. >> Another 5 second press of the mouse reset. >> Place it on the charge pad for 5 seconds to initiate an amplified signal >> burst. >> Remove the mouse from the pad and leave it on the desk top. >> Now locate the bluetooth transceiver in its USB port. >> Do not unplug the transceiver. >> Press the bluetooth transceiver's reset button for 5 seconds until it's >> green light is rapidly blinking. >> Let go of the reset and the transceiver will immediately stop blinking >> and >> emit a steady green glow. >> This steady glow means that the mouse has been located by the operating >> system. >> A dialog with a progress bar will announce the configuration of the >> bluetooth device to transact with the mouse for the operating system. >> After the configuration completes the mouse is repaired and ready to use. >> >> C&S, all I needed was the reset press sequence, or base manual hardware >> reset sequence. Would have saved me months of dire annoyance. Why is this >> info not shipped with the product, published online in a very noticable >> and >> easily accessed page, and provided to customers having any related >> problem? >> >> "Computer & Sound System Tech" wrote: >> Quote: >> > forgive me, but if i understand correctly you need the driver to charge >> > the >> > mouse, couldn't it be that the battery is not holding it's charge, or a >> > problem with the battery, or is it really the driver not telling the >> > mouse >> > to charge? >> > >> > -- >> > Licensed Boating Capt. Jonathan Perreault >> > http://www.AllAboutGames.BraveHost.com >> > - note: click continue, when it ask about security certificate - >> > >> > Best Comments From Users: >> > Vista is satan's way to bring hell to earth. -Me >> > >> > A common mistake that people make when trying to design something >> > completely >> > foolproof is to underestimate the ingenuity of complete fools. -Web >> > >> > No Matter The Problem Even With Linux, It's Microsoft's And Windows's >> > Faults -Everyone >> > "mark" <mark@xxxxxx> wrote in message >> > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@xxxxxx >> > > Subject: Problem Laser 8000 Bluetooth Mouse >> > > >> > > Message: When the mouse is put on the charge pad its green light >> > > pulses 8 >> > > times slowly. Then a red light flashes continuously and rapidly. The >> > > mouse's NIMH battery does not charge except for a few minutes of use. >> > > Even >> > > when the mouse is left on the pad overnight. This problem started >> > > early in >> > > August when a Vista update included a prompt to update the mouse >> > > driver >> > > software with a download from Microsoft. The Microsoft download was >> > > run >> > > and stopped itself with a note that the driver was not compatible. >> > > Thatt >> > > is when the mouse stopped charging properly. >> > > >> > > Then late August another Vista prompt to download the updated driver >> > > for >> > > the mouse, and this time the driver installed. However, the mouse >> > > continues to fail to charge except for less than a minute when it is >> > > first >> > > placed on the charge pad. >> > > >> > > The mouse battery charge anly lasts a very short while. If I take a >> > > half >> > > hour to reseat the mouse on the pad every time the rapid red blinking >> > > occurs, I can slowly build up the charge. The slow green pulsing >> > > lasts >> > > about 30 seconds, so in half an hour the mouse is reseated on the >> > > charger >> > > pad 60 times. >> > > >> > > Microsoft can direct me to a safe driver update, please. That would >> > > be >> > > greatly appreciated. It would be really appropriate if Microsoft >> > > would >> > > correct the error in its driver update for the Laser 8000 mouse (date >> > > of >> > > manufature, 2007). >> > > >> > > Mark Stewart, August, September, October 2007 >> > |
| My System Specs |
|
03-24-2008
| #28 (permalink) |
| | Re: Problem Laser 8000 Bluetooth Mouse I have tried several different batteries, and my desktop set has been working flawlessly under Vista 64 bit ultimate, until now. "JW" wrote: Quote: > I have not problem with my laser 8000 mouse with Vista HP 32 bit. Maybe the > battery in your mouse can no longer be recharge. > Have you tried a different battery? > "Andy" <Andy@xxxxxx> wrote in message > news:AF729D67-31E1-408B-BCCB-A8124A2B7436@xxxxxx Quote: > > Sorry to resurect an old thread, but I have recently started having this > > problem. > > > > I'm fully patched with the latest version of Inteli desk and point. > > > > Not sure why, but when I try and put my mouse in the charging dock it goes > > slow flash once only then does the rapid red light flash thing. > > > > It does not charge a discharged battery. > > > > I've tried the mouse reset procedure exactely as described several times. > > > > What seems to happen for me is .... I push the mouse reset button for 15 > > secs and the mouse starts to alternate red green (no pause in between). > > Release and hold 5 secs, release and hold 5 secs. > > > > I still get the alternating red green ... no pause. > > > > Stick the mouse in the charger and I still get a reg green alternating > > flash > > ... no pause. > > > > remove and light is solid green > > > > press for 5 secs ... and red / green alternating flash (no pause). > > > > put it back in the holder for 25 secs + (left it a while) I get no 8 slow > > green blinks followed by red .... just alternating red green or flashing > > red. > > > > My keyboard doesn't crash and .... ARRRGH. > > > > I can recharge the batteries from an external source, and the mouse > > otherwise operates flawlessly. > > > > Deeply confused. Got my desktop 7000 set about december / january. > > > > Anyone else had issues recently (ideally from the UK) and managed to get > > this fix to work? Mouse itself has 'manufactured feb 2007' on the bottom > > of > > it.] > > > > TYIA > > > > > > Andy > > > > "mark" wrote: > > Quote: > >> Thank you for your assistance. > >> I found out how to reset the laser 8000 mouse. > >> Note that the mouse recharge was disabled by a Vista64 update or an > >> update > >> hack. > >> That disabled behavior is well described in the forum. > >> The solution was to press in the mouse reset switch for about 15 seconds > >> and > >> then immediately press for 5 seconds and again for 5 seconds (3 pushes). > >> Then when the mouse is placed on the charge pad it blinks green-red pause > >> green-red and so on. > >> Then take the mouse off the pad and press the reset for five seconds. > >> Finally, place the mouse on the pad and let it recharge. > >> When the mouse light is solid green, not pulsing, take it off the pad. > >> You will notice that the mouse is still not working. > >> Keyboard also is frozen, and you cannot use your operating system. > >> Manually reset the computer with a warm reboot. > >> When Vista64 restarts, the mouse is still not going to work. > >> Another 5 second press of the mouse reset. > >> Place it on the charge pad for 5 seconds to initiate an amplified signal > >> burst. > >> Remove the mouse from the pad and leave it on the desk top. > >> Now locate the bluetooth transceiver in its USB port. > >> Do not unplug the transceiver. > >> Press the bluetooth transceiver's reset button for 5 seconds until it's > >> green light is rapidly blinking. > >> Let go of the reset and the transceiver will immediately stop blinking > >> and > >> emit a steady green glow. > >> This steady glow means that the mouse has been located by the operating > >> system. > >> A dialog with a progress bar will announce the configuration of the > >> bluetooth device to transact with the mouse for the operating system. > >> After the configuration completes the mouse is repaired and ready to use. > >> > >> C&S, all I needed was the reset press sequence, or base manual hardware > >> reset sequence. Would have saved me months of dire annoyance. Why is this > >> info not shipped with the product, published online in a very noticable > >> and > >> easily accessed page, and provided to customers having any related > >> problem? > >> > >> "Computer & Sound System Tech" wrote: > >> > >> > forgive me, but if i understand correctly you need the driver to charge > >> > the > >> > mouse, couldn't it be that the battery is not holding it's charge, or a > >> > problem with the battery, or is it really the driver not telling the > >> > mouse > >> > to charge? > >> > > >> > -- > >> > Licensed Boating Capt. Jonathan Perreault > >> > http://www.AllAboutGames.BraveHost.com > >> > - note: click continue, when it ask about security certificate - > >> > > >> > Best Comments From Users: > >> > Vista is satan's way to bring hell to earth. -Me > >> > > >> > A common mistake that people make when trying to design something > >> > completely > >> > foolproof is to underestimate the ingenuity of complete fools. -Web > >> > > >> > No Matter The Problem Even With Linux, It's Microsoft's And Windows's > >> > Faults -Everyone > >> > "mark" <mark@xxxxxx> wrote in message > >> > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@xxxxxx > >> > > Subject: Problem Laser 8000 Bluetooth Mouse > >> > > > >> > > Message: When the mouse is put on the charge pad its green light > >> > > pulses 8 > >> > > times slowly. Then a red light flashes continuously and rapidly. The > >> > > mouse's NIMH battery does not charge except for a few minutes of use. > >> > > Even > >> > > when the mouse is left on the pad overnight. This problem started > >> > > early in > >> > > August when a Vista update included a prompt to update the mouse > >> > > driver > >> > > software with a download from Microsoft. The Microsoft download was > >> > > run > >> > > and stopped itself with a note that the driver was not compatible. > >> > > Thatt > >> > > is when the mouse stopped charging properly. > >> > > > >> > > Then late August another Vista prompt to download the updated driver > >> > > for > >> > > the mouse, and this time the driver installed. However, the mouse > >> > > continues to fail to charge except for less than a minute when it is > >> > > first > >> > > placed on the charge pad. > >> > > > >> > > The mouse battery charge anly lasts a very short while. If I take a > >> > > half > >> > > hour to reseat the mouse on the pad every time the rapid red blinking > >> > > occurs, I can slowly build up the charge. The slow green pulsing > >> > > lasts > >> > > about 30 seconds, so in half an hour the mouse is reseated on the > >> > > charger > >> > > pad 60 times. > >> > > > >> > > Microsoft can direct me to a safe driver update, please. That would > >> > > be > >> > > greatly appreciated. It would be really appropriate if Microsoft > >> > > would > >> > > correct the error in its driver update for the Laser 8000 mouse (date > >> > > of > >> > > manufature, 2007). > >> > > > >> > > Mark Stewart, August, September, October 2007 > >> > |
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