The other's advice is good. Reinstall XP, then do the upgrade. Choose the
option to do a custom install. That will lead to a way to do a clean
install, which basically remembers that you had XP when you started the
upgrade install (thus meeting the upgrade requirements), but does a plain
Vista install rather than trying to incorporate stuff from XP into the Vista
When you do this, the online activation probably won't work, and the
automated phone activation probably won't work either, but if you stay on
the line, a real person will help you get activated with your current
"conrod" <rich@xxxxxx> wrote in message
> Like so many people here, I have had the problems with upgrading to
> being unable to re activate the product. I have just spent the last 25
> minuits on the phone to support and guess what... they can't help me, why?
> Because I have done a clean install of windows Vista using a upgrade
> why did I do this? because Vista would not run when I upgraded, it was the
> most unstable operating system I have ever owned, it crashed about every
> hour, did a clean install and it runs very well. But when I try to re
> activate the key is already in use... I know.. because I'm using it doh!
> when I try to get help, I'm told to uninstall Vista, reinstall XP and then
> reinstall Vista ?????????????????????? certainly, but then I will have the
> same problems I had before... all I want is a new key to activate Vista...
> microsoft refuse to give me one so I now have to BUY a new key..... best
> all I was told the ONLY person that could help me finnished at 6pm... this
> was at 6:01pm and to phone back tomorrow ???? Saturday... they don't work
> Saturday's... only Moday to Friday 8am till 6pm. Guess what hours I work
> ...... no not 8am till 6pm... I work 7am till 6pm and if I don't work I
> get paid, so I have to have time off work to get a try to get a ket to
> reactivate a product that I have paid for already.... OR BUY A NEW KEY.
> anybody out there help a very p***ed of consumer?