Mark - Premium version does not include the "Complete PC Backup" feature -
only file backup.
The file backups are zip files and can be "unzipped" by any utilitie such
as Winzip. Check your backup disk to verify the zip files are there.
How did you attempt to restore the files? Via the backup and restore center?
It is possible the files were not "unzipped" when "restored".
"nobbygee5" <nobbygee5@xxxxxx> wrote in message
> I am running Vista Home Premium. I recently had a few problems and had
> to reinstall it. I made a back up disk previous to this (in microsoft it
> you can chose to back up the whole computer) i never had this option,
> i backed up all files, folders documents etc and reinstalled vista. When i
> tried to restore everything it seemed to be going o.k and everything
> up on my computer but every item i clicked to open says this folder is
> What have i done wrong.
> Regards Mark.