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10-31-2007
| #1 (permalink) |
| | lost power while installing vista OEM Hi, Just switched on brand new notebook with Vista pre-loaded. Vista started to install and then notebook lost power. When I re-started, it gave message saying "The computer restarted unexpectedly... installation cannot proceed. To install, click "OK" to restart an dthen restart installation". Clicking OK sends the computer into an endless loop of restarting and getting the same error message! The notebook didn't come with Vista discs. Any ideas? |
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10-31-2007
| #2 (permalink) |
| | Re: lost power while installing vista OEM "Alex" <Alex@xxxxxx> wrote in message news:4A5BD57E-6A5C-4A1F-B964-C8DBA343A3FC@xxxxxx Quote: > Hi, Just switched on brand new notebook with Vista pre-loaded. Vista > started > to install and then notebook lost power. When I re-started, it gave > message > saying "The computer restarted unexpectedly... installation cannot > proceed. > To install, click "OK" to restart an dthen restart installation". > Clicking > OK sends the computer into an endless loop of restarting and getting the > same > error message! > The notebook didn't come with Vista discs. > Any ideas? You should call the computer manufacturer's tech support, because you should have a limited time period warrantee for software and hardware support. If anyone is going to get you out of it, it will be them. |
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10-31-2007
| #3 (permalink) |
| | Re: lost power while installing vista OEM "Mr. Arnold" wrote: Quote: Quote: > > You should call the computer manufacturer's tech support, because you should > anyone is going to get you out of it, it will be them. > tonight! Oh well. |
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10-31-2007
| #4 (permalink) |
| | Re: lost power while installing vista OEM "Alex" <Alex@xxxxxx> wrote in message news:4A5BD57E-6A5C-4A1F-B964-C8DBA343A3FC@xxxxxx Quote: > Hi, Just switched on brand new notebook with Vista pre-loaded. Vista > started > to install and then notebook lost power. When I re-started, it gave > message > saying "The computer restarted unexpectedly... installation cannot > proceed. > To install, click "OK" to restart an dthen restart installation". > Clicking > OK sends the computer into an endless loop of restarting and getting the > same > error message! > The notebook didn't come with Vista discs. > Any ideas? I'm confused. You say the laptop came with Vista pre-loaded, so why are you trying to install it? If the install started automatically the first time you turned it on, you definitely need to call the manufacturer's tech support, or return to the vendor for a replacement. |
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10-31-2007
| #5 (permalink) |
| | Re: lost power while installing vista OEM When I say it came pre-loaded, I mean it tried to install Vista from the HDD when booted for the first time. I assume that this is how they come these days. You're right, I need to call Toshiba's support. Bit of an anticlimax after purchasing new computer! "PvdG42" wrote: Quote: > > > I'm confused. You say the laptop came with Vista pre-loaded, so why are you > trying to install it? > If the install started automatically the first time you turned it on, you > definitely need to call the manufacturer's tech support, or return to the > vendor for a replacement. > > |
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10-31-2007
| #6 (permalink) |
| | RE: lost power while installing vista OEM Hi Folks, Problem solved! Toshiba advised restarting in recovery mode. Hold zero while starting and kepp down til it beeps. Then restore factory settings ("yes", "next" "next "next"). Thanks for help. "Alex" wrote: Quote: > Hi, Just switched on brand new notebook with Vista pre-loaded. Vista started > to install and then notebook lost power. When I re-started, it gave message > saying "The computer restarted unexpectedly... installation cannot proceed. > To install, click "OK" to restart an dthen restart installation". Clicking > OK sends the computer into an endless loop of restarting and getting the same > error message! > The notebook didn't come with Vista discs. > Any ideas? |
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10-31-2007
| #7 (permalink) |
| | Re: lost power while installing vista OEM "Alex" <Alex@xxxxxx> wrote in message news:402F774B-F30F-4548-9B26-CE89ADA59E88@xxxxxx Quote: > When I say it came pre-loaded, I mean it tried to install Vista from the > HDD > when booted for the first time. I assume that this is how they come these > days. You're right, I need to call Toshiba's support. Bit of an > anticlimax > after purchasing new computer! > Vista should have been already installed and should have started up when you put power to the laptop. That's what pre-loaded means. My Gateway laptop came with Vista "pre-loaded" and that meant it was ready to *use* out of the box, not ready to install. If it were me. I go directly back to the vendor and demand a replacement or refund. |
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