"PhooPhan" <PhooPhan@xxxxxx> wrote in message
> I'm not a computer guru but I know enough to get myself in trouble. I
> a new Dell laptop about 6 months ago and they talked me into going with
> Home Premium. I really like what Vista is supposed to do but I'm getting
> too frustrated with all the little things that go wrong all the time.
> 1. Internet Explorer locks up then fades and says it's "Not Responding".
> Then I go to Task Manager and kill the program then start up IE again and
> is well, for a little bit anyway.
> 2. A couple of programs will all of a sudden freeze the entire laptop and
> the only way I can fix it is to hold down the power button until it powers
> 3. My last laptop running XP was twice as fast as this one running Vista
> yet everyone says I should have a screaming laptop considering the
> configuration. Outlook takes 45 seconds to open and get to a point where
> can start using it.
> This is only two examples of the many problems I experience every day.
> Since I purchased my laptop from Dell I'm told I have to work with them to
> troubleshoot but so far no one over there has been able to fix anything
> Vista. (I don't even think they can spell Vista.)
> I'm told Microsoft is now offering a downgrade program to XP for Vista
Not exactly. Downgrade rights are limited to specific versions of Vista,
primarily Business and Ultimate. No Home versions qualify, as far as I can
The downgrading user has to supply the XP install media and a working
install key; MS will not provide these (except in the form of a new license
sale), and then you must apply to MS for activation codes.
> If that's true then there must be major problems with Vista that
> makes me scared to stay with it.
No, it actually means that MS recognises that specific and large market
segments (i.e. corporations and institutions) can't shift to Vista without
years of testing and revising legacy apps. Those segments can easily need
new hardware, but not be able to use a new OS.
I happened to be walking by a Customs and Immigration desk recently. The
PCs were running Windows 2000.
> Some people say I should be patient and
> Vista will smooth out as the bugs are fixed. Any suggestions regarding
> downgrading? I'm at the end of my rope having to deal with these issues
> every day.
> Downgrade or carry on as is?
For you, downgrading to XP is at your own expense and risk. You must
provide a new XP license, and to install it, you have to start with
formatting. I would suggest removing the Vista drive, adding a new hard
disk for XP (where I am, 500 gig drives are just over $100), and installing.
However, there is a caveat that you absolutely MUST respect, and that is the
availability of drivers
. Many systems that come with Vista Home versions
aren't offered with XP as an option, and drivers, particularly motherboard
chipset drivers may just not ever be available.
Check that you can get the drivers *first* before considering any
installations. If you can't get the drivers, you'll wind up having made the
problem much worse.
Your system is a Dell, and Dell has made it easy to check. Look on the
bottom of your laptop for the Service Tag number. Log onto the Dell
support site and search on that Service Tag number. You will find all the
drivers that are available for your system.
If there aren't XP drivers, reconsider your options, which include returning
or selling that laptop and getting one that can have XP installed