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| | #1 (permalink) |
| | Missing CD/DVD driver on NEW Vista Ultimate install I am trying to install Vista Ultimate x32 on a new/formatted hard drive. The DVD boots up, I select INSTALL NOW (at the Install Vista window) and an error message comes up after "PLEASE WAIT..." (for several minutes) on STEP 1 Collecting Information... specifically, "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now. Note: If the Windows installation media is in the CD/DVD drivem you can safely remove it for this step." with BROWSE, OK and CANCEL buttons. Then the "Select the driver to installed" window comes up asking for media (CD, DVD, USB, etc). I searched Microsoft Support/KB site and found no hits on this problem nor solution. At first I thought Vista wanted (similar to F6 in Windows XP setup) the ITE RAID driver to access the hard drives (serial ATA mirror 1 raid on motherboard controller... which I have for Vista). However, it is able to see them when I browse for drivers... so it seems to recognize the hard drives. There is only one DVD-RW drive installed in the system... on the PRI IDE controller (only device on this bus)... the one from which Vista was booted from. I tried downloading and supplying different drivers to bypass and get past this screen... but I can't. The only option is to exit the installation. The DVD is a DVR-109BK. To check that the DVD-RW drive was working, I went thru the process of a clean install of Windows XP Pro... it worked, no problems. I checked the DVD-RW firmware... it is at the latest level... v1.58 2005/08/09. Boot up sequence is FLOPPY, DVD, then mirrored SATA 320GB drive. Any ideas as to how to get the Vista install to the next step? I don't have another DVD-R(w) drive right now... could get and try. I did try another RETAIL Vista DVD... same problem. Grant L |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Missing CD/DVD driver on NEW Vista Ultimate install I should mention... Vista Upgrade Advisor stated only issues with Audio device and Video card (for Aero support).. as well as MSN Messenger not at correct level for Vista. SYSTEM results showed DVD can read DVDs... as well as DEVICES showed ITE RAID IT8212 was okay as well. Pc has 2GB RAM/320GB hard disk, Pentium 4 at 3.0GHz. |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Missing CD/DVD driver on NEW Vista Ultimate install Tried another DVD drive (DVD-R / Toshiba SDM-1502 instead of DVD-RW / Pioneer DVR-109BK ) and absolutely NO PROBLEMS doing the install. Be careful if using Pioneer DVR-109BK... you may run into issues with it natively being supported under Vista installation... even if it passes the Vista Upgrade Advisor check! PROBLEM SOLVED! |
My System Specs![]() |
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