Message from Windows ' hpphotosmart essential has stopped working correctly.
Windows will close the program and notify you if a solution is available.'I
have not had a solution and hp help desk has concluded that my system is at
fault. Still waiting for solution from windows. Anybody had the same problem?
Thanks
--
chm

Hi charliemike,

Did you setup this program from the disk supplied or did you download it
from the Web? If you used the disk then it is possible that an updated
version can be found from the website. Try the link given below.
Dwarf

http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_UKEN

"charliemike" wrote:

> Message from Windows ' hpphotosmart essential has stopped working correctly.
> Windows will close the program and notify you if a solution is available.'I
> have not had a solution and hp help desk has concluded that my system is at
> fault. Still waiting for solution from windows. Anybody had the same problem?
> Thanks
> --
> chm

Hi Dwarf,
Thanks but I downloaded the package. I am trying to get windows to confirm
why it is not working.
Thanks again
chm
--
chm


"Dwarf" wrote:

> Hi charliemike,
>
> Did you setup this program from the disk supplied or did you download it
> from the Web? If you used the disk then it is possible that an updated
> version can be found from the website. Try the link given below.
> Dwarf
>
> http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_UKEN
>
> "charliemike" wrote:
>

> > Message from Windows ' hpphotosmart essential has stopped working correctly.
> > Windows will close the program and notify you if a solution is available.'I
> > have not had a solution and hp help desk has concluded that my system is at
> > fault. Still waiting for solution from windows. Anybody had the same problem?
> > Thanks
> > --
> > chm

I have the same problem. Have uninstalled all of the HP software and re-installed, have re-booted to no avail. Oddily, if I continue to select the program it will eventually work long enough before it crashes again.

Searched HPs tech bulletins, all they recommend is to uninstall and to re-install -- no help.

Can't recommend the purchase of any HP printers...great hardware, software is too unstable. The software for my other HP printers and scanners are pretty unstable as well!