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Vista - Installed new Video Card... can't activate windows

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Old 01-27-2008   #1 (permalink)
Vistim


 
 

Installed new Video Card... can't activate windows

I replaced my video card and after doing so, I noticed that the 'Automatic
Activation occurs in 3 days' message was in the Welcome Centre.

I clicked it and now it tells me that my product key is already active on
another machine! It is isn't - it's the same machine. All I did was
replace my video card.

How do I resolve this?



My System SpecsSystem Spec
Old 01-27-2008   #2 (permalink)
Rick Rogers


 
 

Re: Installed new Video Card... can't activate windows

Hi,

You'll need to use the phone activation method. When you call, if the
automatic version fails just hold the line for a real person. This sometimes
happens when hardware is replaced as it no long matches the initial
activation hash code.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Vistim" <Vistim@xxxxxx> wrote in message
news:4E6C894B-26F5-42B6-AE00-AEC70C67AB06@xxxxxx
Quote:

>I replaced my video card and after doing so, I noticed that the 'Automatic
> Activation occurs in 3 days' message was in the Welcome Centre.
>
> I clicked it and now it tells me that my product key is already active on
> another machine! It is isn't - it's the same machine. All I did was
> replace my video card.
>
> How do I resolve this?
>
>
My System SpecsSystem Spec
Old 01-28-2008   #3 (permalink)
philo


 
 

Re: Installed new Video Card... can't activate windows


"Rick Rogers" <rick@xxxxxx> wrote in message
news:eV5pBjQYIHA.1376@xxxxxx
Quote:

> Hi,
>
> You'll need to use the phone activation method. When you call, if the
> automatic version fails just hold the line for a real person. This
sometimes
Quote:

> happens when hardware is replaced as it no long matches the initial
> activation hash code.
>
>

Yes...that's right...phone activation.

But by just changing a video card it does not seem right that a reactivation
would be necessary.


My System SpecsSystem Spec
Old 01-28-2008   #4 (permalink)


Vista Ultimate x64
 
 

Re: Installed new Video Card... can't activate windows

It shouldn't...I didn't have to reactivate after a mobo switch. It was the same model, totally different serial number and BIOS version.

Who knows? Attempt reactivation via phone, see if it works.
My System SpecsSystem Spec
Old 01-29-2008   #5 (permalink)
philo


 
 

Re: Installed new Video Card... can't activate windows


"manimbored" <manimbored.33x8f2@xxxxxx-mx.forums.net> wrote in message
news:manimbored.33x8f2@xxxxxx-mx.forums.net...
Quote:

>
> It shouldn't...I didn't have to reactivate after a mobo switch. It was
> the same model, totally different serial number and BIOS version.
>
> Who knows? Attempt reactivation via phone, see if it works.
>
>
>

Even though the idea of re-activation is a PITA...
I recently upgraded someone's machine and had to do my very first phone
re-activation.
It really was no big deal and only took a few minutes...

but still a PITA!


My System SpecsSystem Spec
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