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| | #1 (permalink) |
| | Upgrade install from DVD Hi my PC crashed and will not boot, the NTOSKRNL.EXE is missing or corrupt, repair from the DVD does nor fix the problem. I need to reinstall but the only option I get when bootin from the DVD is to "Install from Windows" but Windows will not boot up. What can I do? thanks Daniel |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Upgrade install from DVD Hi Daniel, If you have an upgrade key, it can't be used to install by booting the DVD. Just don't put in any key and select the proper version from the next menu. When installation completes and you can load Vista, reinsert the DVD while fully booted and do an in-place upgrade, this time using your product key. Basically, you will need to install twice, then activate the new installation by phone (your key will be reported as being in use, and you will not be able to do the automated activation). -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Daniel" <noone@xxxxxx> wrote in message news:%23st%23V4QYIHA.4948@xxxxxx Quote: > Hi > > my PC crashed and will not boot, the NTOSKRNL.EXE is missing or corrupt, > repair from the DVD does nor fix the problem. > > I need to reinstall but the only option I get when bootin from the DVD is > to "Install from Windows" > but Windows will not boot up. > What can I do? > > thanks > > Daniel > > |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Upgrade install from DVD Rick thanks for your quick response, I believe that will delete my current installation, where an upgrade would not. So I think I need to do an upgrade not a clean install? Is this correct? thanks Daniel "Rick Rogers" <rick@xxxxxx> wrote in message news:%23fkZa%23QYIHA.484@xxxxxx Quote: > Hi Daniel, > > If you have an upgrade key, it can't be used to install by booting the > DVD. Just don't put in any key and select the proper version from the next > menu. When installation completes and you can load Vista, reinsert the DVD > while fully booted and do an in-place upgrade, this time using your > product key. Basically, you will need to install twice, then activate the > new installation by phone (your key will be reported as being in use, and > you will not be able to do the automated activation). > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Daniel" <noone@xxxxxx> wrote in message > news:%23st%23V4QYIHA.4948@xxxxxx Quote: >> Hi >> >> my PC crashed and will not boot, the NTOSKRNL.EXE is missing or corrupt, >> repair from the DVD does nor fix the problem. >> >> I need to reinstall but the only option I get when bootin from the DVD is >> to "Install from Windows" >> but Windows will not boot up. >> What can I do? >> >> thanks >> >> Daniel >> >> |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Upgrade install from DVD Hi, Provided you do not format, it will not lose existing data (programs will need to be reinstalled). If you cannot load the existing system, you cannot do an upgrade. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Daniel" <noone@xxxxxx> wrote in message news:OfQCkDRYIHA.5448@xxxxxx Quote: > Rick > > thanks for your quick response, I believe that will delete my current > installation, where an upgrade would not. > > So I think I need to do an upgrade not a clean install? > > Is this correct? > > thanks > > Daniel > "Rick Rogers" <rick@xxxxxx> wrote in message > news:%23fkZa%23QYIHA.484@xxxxxx Quote: >> Hi Daniel, >> >> If you have an upgrade key, it can't be used to install by booting the >> DVD. Just don't put in any key and select the proper version from the >> next menu. When installation completes and you can load Vista, reinsert >> the DVD while fully booted and do an in-place upgrade, this time using >> your product key. Basically, you will need to install twice, then >> activate the new installation by phone (your key will be reported as >> being in use, and you will not be able to do the automated activation). >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Windows help - www.rickrogers.org >> My thoughts http://rick-mvp.blogspot.com >> >> "Daniel" <noone@xxxxxx> wrote in message >> news:%23st%23V4QYIHA.4948@xxxxxx Quote: >>> Hi >>> >>> my PC crashed and will not boot, the NTOSKRNL.EXE is missing or corrupt, >>> repair from the DVD does nor fix the problem. >>> >>> I need to reinstall but the only option I get when bootin from the DVD >>> is to "Install from Windows" >>> but Windows will not boot up. >>> What can I do? >>> >>> thanks >>> >>> Daniel >>> >>> > |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Upgrade install from DVD Thanks, here I go again. cheers Daniel "Rick Rogers" <rick@xxxxxx> wrote in message news:%23LwqhpSYIHA.6140@xxxxxx Quote: > Hi, > > Provided you do not format, it will not lose existing data (programs will > need to be reinstalled). If you cannot load the existing system, you > cannot do an upgrade. > > -- > Best of Luck, > > Rick Rogers, aka "Nutcase" - Microsoft MVP > http://mvp.support.microsoft.com/ > Windows help - www.rickrogers.org > My thoughts http://rick-mvp.blogspot.com > > "Daniel" <noone@xxxxxx> wrote in message > news:OfQCkDRYIHA.5448@xxxxxx Quote: >> Rick >> >> thanks for your quick response, I believe that will delete my current >> installation, where an upgrade would not. >> >> So I think I need to do an upgrade not a clean install? >> >> Is this correct? >> >> thanks >> >> Daniel >> "Rick Rogers" <rick@xxxxxx> wrote in message >> news:%23fkZa%23QYIHA.484@xxxxxx Quote: >>> Hi Daniel, >>> >>> If you have an upgrade key, it can't be used to install by booting the >>> DVD. Just don't put in any key and select the proper version from the >>> next menu. When installation completes and you can load Vista, reinsert >>> the DVD while fully booted and do an in-place upgrade, this time using >>> your product key. Basically, you will need to install twice, then >>> activate the new installation by phone (your key will be reported as >>> being in use, and you will not be able to do the automated activation). >>> >>> -- >>> Best of Luck, >>> >>> Rick Rogers, aka "Nutcase" - Microsoft MVP >>> http://mvp.support.microsoft.com/ >>> Windows help - www.rickrogers.org >>> My thoughts http://rick-mvp.blogspot.com >>> >>> "Daniel" <noone@xxxxxx> wrote in message >>> news:%23st%23V4QYIHA.4948@xxxxxx >>>> Hi >>>> >>>> my PC crashed and will not boot, the NTOSKRNL.EXE is missing or >>>> corrupt, >>>> repair from the DVD does nor fix the problem. >>>> >>>> I need to reinstall but the only option I get when bootin from the DVD >>>> is to "Install from Windows" >>>> but Windows will not boot up. >>>> What can I do? >>>> >>>> thanks >>>> >>>> Daniel >>>> >>>> >>> >> |
My System Specs![]() |
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