I am trying to install my Canon i470D. When I click on "Windows Update" the
"next" button briefly lights up and then goes grey again. Task manager show
that install printer is running, but I can't get to the next step and nothing
gets installed.

"JeanneMc7" <JeanneMc7@xxxxxx> wrote in message
news:1953C104-BA41-4C5C-91F7-3CDE7BF7B662@xxxxxx

>I am trying to install my Canon i470D. When I click on "Windows Update"
>the
> "next" button briefly lights up and then goes grey again. Task manager
> show
> that install printer is running, but I can't get to the next step and
> nothing
> gets installed.

How did you get to "Windows Update" did you follow instructions like this:
?
http://www.usa.canon.com/consumer/co...pportDetailAct
Canon support works very well.
Bob F.

Go to canon's website, and see if they have a Vista compatible driver for
your exact printer model.

Download and save it to your Desktop.
Also, read the instructions for installing their printers.
Whether connect printer 1st, then load software; or the other way around.

Double-click on the desktop file to install the printer driver.

"JeanneMc7" wrote:

> I am trying to install my Canon i470D. When I click on "Windows Update" the
> "next" button briefly lights up and then goes grey again. Task manager show
> that install printer is running, but I can't get to the next step and nothing
> gets installed.

Hi JeanneMc7,

Here is a link to the support page for your device. Select the appropriate
OS and also check the relevant guides.
Dwarf

http://www.usa.canon.com/consumer/co...1&modelid=8739

"JeanneMc7" wrote:

> I am trying to install my Canon i470D. When I click on "Windows Update" the
> "next" button briefly lights up and then goes grey again. Task manager show
> that install printer is running, but I can't get to the next step and nothing
> gets installed.