I too have this problem. I purchased my upgrade from BestBuy and they told me
if I wanted it back then I'd have to pay them to fix it. 150 bucks!?! I don't
think so. I shouldn't have to pay for something I already have. Mine is
32-bit Home and I'm trying to upgrade again to 32-bit Premium. Does it have
something to do with the system ID? It changes after every reformat.
> My computer came with the Home Basic 64-bit version of Vista. A few months
> ago I decided to upgrade to Premium. I had to format my hard drive a couple
> of days ago and using my Windows Anytime Upgrade disc, was able to reinstall
> only the Home Basic version. The only option on the upgrade website is to
> purchase the upgrade again. Any suggestions?