Matt wrote:
> Hi, i have been frustrated as my copy of vista home premium will not start
> up. I have the product key and the sticker on the side of the case, but as
> vista do not supply a dvd with their product when you purchase it with a
> pc as i did, i cannot get it to start. I have my whole system backed up,
> so a full restart would be perfect. I have tried the windows recovery disc
> which is availible from some sites, and that did not help me. I am
> currently running the pc on a free linux distro as i have no other choice.
> Please is there any way in which i could obtain an uncertified version of
> vista and then use my product key to certify it. Thanks. It isn't that "vista do not supply a dvd with their product...". It is that
the computer mftr. from whom you purchased the laptop (HP, Sony, etc.) does
not provide a real operating system disk. So complain to them and tell them
you'll vote with your wallet next time. But that is neither here nor there
for your issue.
Saying that your computer "will not start up" and providing no details makes
it impossible to help you. We have no way of knowing whether this is a
hardware issue (probably not because you can run a Linux distro on it),
whether the machine was infected, or what happened. These links will show
you what details you need to include in your next post so we can give you
the focused help you want:
http://www.elephantboycomputers.com/page2.html#Usenet http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on
Usenet
Otherwise, contact the computer mftr.'s tech support.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ -
http://www.elephantboycomputers.com/#FAQ