You must return the Ultimate upgrade edition to the vendor and request a
copy that includes SP1. There is no means that anyone can instruct you on
how to upgrade because it is not possible. The problem is that you received
an out of date product that does not include SP1. Since your son's computer
shipped with SP1 integrated it is not possible to remove SP1 from it. The
issue is that the version on the upgrade product must be at the same level
or higher than the software on the computer. Since it is not there is no
way to use the product you recieved.
"PA Bear [MS MVP]" <PABearMVP@xxxxxx> wrote in message
news:OiUTpHI3IHA.2424@xxxxxx
> We're all about Windows Updates here, not upgrading Windows.
>
> Forwarded to microsoft.public.windows.vista.installation_setup newsgroup
> via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> david wrote:
>> My son has an HP tablet laptop, 2 months old, with vista home premium
>> sp1.
>> His college is wanting an upgrade to vista ultimate. we bought the
>> upgrade
>> through the school. When we go to upgrade, it will not let us upgrade,
>> only
>> do a full install. Message says, "you must upgrade to a newer version
>> first". the upgrade disk has a date of 9/2/2007, laptop is much newer.
>> Can
>> anyone help with this? >